| Support and update scheme |
The latest version offered is XI R2 SP3. It is available in a number of languages like English, Italian, Spanish, Japanese, Chinese, Korean and many others. Training is offered in various ways like eLearning, Certification, Migration Training, Education Credits and Implementation accelerator. These help in assisting the users to extract maximum from the software. Technical support is also available in the form of ‘supported platforms guide’ (for providing assistance in OS) and yet another file is there to help for data sources. Apart from these, communities by the names ‘Business Objects Community’ and ‘Business objects Forums’ are available to help the needy ones. Queries can be resolved over telephone or by sending an e-mail. |