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Boosting Profitability and Market Share with the IFS ERP and CRM System
The IFS ERP and CRM System fully take these differences into consideration for the efficient and effective utilization of a firm-s resources.
The IFS ERP and CRM System fully take these differences into consideration for the efficient and effective utilization of a firm-s resources.
The Industrial and Financial Systems (IFS) is an international computer software firm that specializes in the development of company-specific software solutions. Its goal is to unify all information related to its resources in one databank. The Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems are two strategic solutions designed and promoted by the IFS. The IFS ERP and CRM System combines the two business solutions and is customized in several industries worldwide: automotive, metal, high technology and medical devices, energy, utilities, facilities management, construction, and industrial manufacturing.
The optimal utilization of the ERP and CRM depends on a firm-s activities and resources. IFS-s ERP system usually targets the needs of medium and large companies. This system creates a unified database that covers activities in operations (i.e. manufacturing and distribution, engineering), maintenance (including resource management), financial and administrative (i.e. front office). The ERP system is IFS complete business solution in transforming firms to become very flexible in the fast changing environment of global trade.
On the other hand, the CRM system is IFS-s business solution for firms that aim to develop very strong ties with their customers. Its focal point is addressing customer concerns that include problems, warranties, customer support, product returns, and service contracts. As such, the system assists all sales personnel to identify where their potential, current, and future customers are located in the sales process. The IFS CRM system brings together all front and back office functions: opportunity and account management, sales process management, reporting, analytics, contact management, and synchronization of the existing processes with the back office group.
In the automotive industry, IFS provides the complete ERP and CRM solution distinct to original equipment manufacturers (OEM) and automotive suppliers. The ERP and CRM system also fits the requirements of firms that are involved in dealing and importing automotive and commercial vehicles. Four of the major automobile manufacturers that highly depend on IFS-s ERP system are BMW, Honda, Toyota, and Volvo.
For the metal industry, the ERP and CRM system redirects all business attention of metal processing firms to their assets and equipments for the very reason that this industry is subject to a lot of volatility in the global market. IFS-s solution is a software application that optimizes production and financial management through meticulous planning of all assets and equipment in response to current and market developments.
The ERP and CRM systems are also implemented in the medical and high technology, particularly to increase their profits and expand their share of the market share. Specifically, the systems address the needs of manufacturers of pharmaceuticals, medical devices semiconductors, electronic equipment, and components.
In the production and distribution of energy, the ERP and CRM system provide business solutions for firms involved in power generation, transmission, and distribution. A unique system is also developed for firms involved in the construction and maintenance of utilities, water sewage, and gas.
Supply and demand volatility in the construction industry is dealt with by the IFS-s two systems, specifically for contracting services, building and civil engineering, commercial shipbuilding, and service providers.
Finally, the IFS ERP and CRM System enables firms in the industrial manufacturing to overcome the challenges of a demand-driven industry. This system enables plastic, machinery and fabricated metals firms to determine the optimal mix of manufacturing processes, methods, and resource management.
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