Use SQL query to access data from Oracle Siebel and build Scorecard or Performance Indicators

With SQL powered indicators it is possible to link Oracle Siebel with Balanced Scorecard, as a result the user of metrics set will see real information from database of Oracle Siebel

Information about business system
Business system name	Oracle Siebel™. Check other business systems of CRM-class in the business systems list.
Short description of business system	Oracle Siebel customer relationship management is the outcome of both oracle.com and Siebel.com. On june1, 2006 both the websites combined, leading to the offering of most advanced Oracle Siebel CRM. Its enables a company to completely transform the customer experience with its integrated approach of sales, services, call center marketing, customer order management mastering capabilities. It shows immediate reaction to any of the market requirement and customer desires. Self servicing and e-billing can also be made easier with the help of Oracle Siebel CRM. All together it lowers the operational costs and improves the customer’s satisfaction.
Business system database(s)	Oracle Database database. Use SQL Indicators to access data from database.
Possible integration with Balanced Scorecard Designer
Importing Data	SQL Indicators External Scorecards
Exporting Data	Balanced Scorecard HTML Report Overview HTML Report PowerPoint presentation Exporting in Excel
Other interfaces	Command line interface
More information on integration
For business system vendors and their partners	Please, check information on this page and information in Partners section. Then, if you are interested in business or technical partnership, please, contact us. If you have integrated BSC Designer with some application, please let us know, we will be happy to place a link from our web-site.
More details about Oracle Siebel:
	The Value of Oracle Siebel Business intelligence is now moving towards automation. Oracle Siebel can provide the best business solution to streamline processes. Business intelligence is now moving towards automation. Oracle Siebel can provide the best business solution to streamline processes. Times have changed and the demands of customers have also changed. The population of the world grows every second and technology also advances by the minute. It is therefore a must to have a technological application in place to ensure that the business is keeping up to the standards and demands of customers. There are so many applications out there that a business can use, but not all are fit for the company-ss needs, much less to its customers. One of the many applications to choose from is the Oracle Siebel business application, which is also an application for ERP and CRM—two tools that are very much in demand to businesses nowadays. The Purpose of the Tool The goal of this is to have a solution in terms of business analytics. What this tool does is provide businesses a clear grasp of what is going on. The tool can provide managers all the data they need to analyze and plan. Without these numbers, the managers will just end up making decisions based on what they feel is necessary. It is important that managers have a clear grasp of data management in a real time basis. This is part of what managers should know in business intelligence. Without these numbers, one will be groping in the dark and will not be able to come up with solutions that fit the company-ss needs. Maximizing the Tool It also allows managers to optimize financial performance since these numbers will show what needs to be addressed and these will also show the major pain points of the organization in terms of financial impact. As a business, managers should know that all business processes are involving several other people in several forms of channels. One challenge here is how to make these processes and people fluid in the changing environment of the business community. The communication must be made smooth in several channels in several languages and currency. Business Empowerment Oracle used to be a different business or entity from Siebel. The two companies merged to provide more or better services to their clients. With the merger, new products in business technology and business intelligence emerged. Now, the two companies that merged can provide tailor-fit ERP and CRM tools for any company of any nature or industry and any size. The goal of putting an Enterprise Resource Planning and Customer Relationship Management tools is to empower employees to do their jobs well. It is very tiring enough to be working on a “pen-and-paper” environment and yet management demands too much from employees. With the use of an Oracle Siebel tool that is specifically designed for the business or organization, employees are expected to have more output without having the pressure or the physical and emotional strains attached or associated with it. With this tool in place, managers can expect employees to be more productive and if they are not, there certainly are ways to find out. The tools mentioned will be able to provide numbers including time and an analysis will show why targets are not met.