With SQL powered indicators it is possible to link Oracle Siebel with Balanced Scorecard, as a result the user of metrics set will see real information from database of Oracle Siebel
|
Information about business system |
| Business system name |
Oracle Siebel. Check other business systems of CRM-class in the business systems list. |
| Short description of
business system |
Oracle Siebel customer relationship management is the outcome of both oracle.com and Siebel.com. On june1, 2006 both the websites combined, leading to the offering of most advanced Oracle Siebel CRM. Its enables a company to completely transform the customer experience with its integrated approach of sales, services, call center marketing, customer order management mastering capabilities. It shows immediate reaction to any of the market requirement and customer desires. Self servicing and e-billing can also be made easier with the help of Oracle Siebel CRM. All together it lowers the operational costs and improves the customer’s satisfaction. |
| Business system
database(s) |
Oracle Database database. Use
SQL Indicators to access data from database. |
|
Possible integration with Balanced Scorecard Designer |
| Importing Data |
|
| Exporting Data |
|
| Other interfaces |
Command line interface
|
| More
information on integration |
| For business system
vendors and their partners |
Please, check information on this page
and information in Partners section.
Then, if you are interested in business or technical partnership,
please, contact us. If you have
integrated BSC Designer with some application, please let us know,
we will be happy to place a link from our web-site. |