How to use data from SAP CRM to build Scorecard or KPI

BSC Designer uses ADO technology to use information from databases of business systems, such as SAP CRM. It is possible to build Balanced Scorecard and use real data from business system database in it.

Information about business system
Business system name	SAP CRM™. Check other business systems of CRM-class in the business systems list.
Short description of business system	SAP offers the most superior and premium customer relationship management system that boost up and manage your marketing, sales and services. It provides a multiple interaction channel among the customers and the employee which differentiate the company from rest of the competitors in the market. With SAP CRM, team of employee can be empowered to give up a complete delight to their customers and consequently lead to the development of company. SAP CRM has the capability to dominate insight of the customer, improve front line efficiency and effectiveness. Its accurate forecasting of the marketing conditions and quick adaptability to the changing condition adds to its superiority.
Business system database(s)	Oracle database. Use SQL Indicators to access data from database.
Possible integration with Balanced Scorecard Designer
Importing Data	SQL Indicators External Scorecards
Exporting Data	Balanced Scorecard HTML Report Overview HTML Report PowerPoint presentation Exporting in Excel
Other interfaces	Command line interface
More information on integration
For business system vendors and their partners	Please, check information on this page and information in Partners section. Then, if you are interested in business or technical partnership, please, contact us. If you have integrated BSC Designer with some application, please let us know, we will be happy to place a link from our web-site.