Airline Ticketing and Reservation Evaluation Balanced Scorecard metrics template for Excel
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Key Risk Indicators (KRI) for Airline Ticketing and Reservation Performance Indicators

FREE Key Risk Indicators (KRI) Toolkit

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KRI (Key Risk Indicators) allows BI professionals from the Airline area measure and control business risks.

KRI for Airline business niche

The KRI for Airline Ticketing and Reservation Performance Indicators may address such indicators as:
 

  • airline ticketing and reservation
  • financial perspective
  • % of domestic ticketing revenue
  • % refunded due to canceled tickets
  • compensation to ticket agent
  • ticket cancellation charges
  • customer perspective
  • refund period
  • reservation changing charges
  • charges for seat preference
  • lap-riding child-fare
  • tickets sold
  • percentage of tickets sold on airline's official website
  • percentage of tickets sold through travel agents
  • percentage of tickets sold on airport counter
  • percentage of tickets booked over telephone
  • internal processes
  • ticketing errors
  • customer care services
  • air ticketing training
  • data security measures implemented

Why BI and risk specialists from the Airline should KRI toolkit and indicators?

Key Risk indicators allows to estimate and control business risks..

Try the KRI Toolkit from Airline Estimation you will learn how to:

  • build and use KRI;
  • KRI: do-s and don’ts
  • you'll have ready to use KRI template;
  • you'll learn about practical application of KRI;
  • toolkit includes KRI vs. KPI and Balanced Scorecard;
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