Key Risk Indicators (KRI) for Content Management Indicators
KRI (Key Risk Indicators) allows BI professionals from the Marketing area
measure and control business risks.
KRI for Marketing business niche
The KRI for Content Management Indicators may address such indicators as:
- content management
- financial perspective
- cost of enterprise content management systems
- % increase in revenues
- % increase in employee training cost
- % decrease in operational cost
- customer perspective
- incidents resolved
- % reduction in file request time
- number of customer complaints
- number of content management specialists
- internal processes perspective
- new technology installed
- total spam control
- % paperwork reduction
- % error reduction
- education and growth perspective
- training sessions
- % of employees with id & password
- number of continuous learning sessions held for top management
- number of inter-group coordinations
Why BI and risk specialists from the Marketing should KRI toolkit and indicators?
Key Risk indicators allows to estimate and control business risks..
Try the KRI Toolkit from Marketing Evaluation you will learn how to:
- build and use KRI;
- KRI: do-s and don’ts
- you'll have ready to use KRI template;
- you'll learn about practical application of KRI;
- toolkit includes KRI vs. KPI and Balanced Scorecard;
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