Key Risk Indicators (KRI) for Product Knowledge Management Performance Indicators
KRI (Key Risk Indicators) allows BI professionals from the Management area
measure and control business risks.
KRI for Management business niche
The KRI for Product Knowledge Management Performance Indicators may address such indicators as:
- product knowledge management financial perspective % increase in product training cost % increase in r & d expenditure average cost of product km initiatives % savings in operational cost customer perspective % reduction in number of customer complaints % increase in number of repeat customers average customer satisfaction scores % decrease in repairs and replacement cases internal processes perspective success rate of new product number of product knowledge management systems installed number of new models introduced % reduction in defective products innovation perspective number of external knowledge links number of new projects undertaken technical training sessions number of product design sessions
Why BI and risk specialists from the Management should KRI toolkit and indicators?
Key Risk indicators allows to estimate and control business risks..
Try the KRI Toolkit from Management Estimation you will learn how to:
- build and use KRI;
- KRI: do-s and don’ts
- you'll have ready to use KRI template;
- you'll learn about practical application of KRI;
- toolkit includes KRI vs. KPI and Balanced Scorecard;
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