Key Risk Indicators (KRI) for Service Level Agreement Measures

KRI (Key Risk Indicators) allows BI professionals from the Business area measure and control business risks.

• Free KRI Toolkit: Download now!
• Web-based KRI online with KPI Dashboard

KRI for Business business niche

The KRI for Service Level Agreement Measures may address such indicators as:

• structure perspective
• transparency level
• aspects covered
• slas with an assigned manager
• usage perspective
• accountability index
• functional aptness
• customer satisfaction
• improvement level attained
• quality perspective
• unmatched agreements proportion
• re-negotiation ratio
• modification level
• delivery perspective
• cost: benefits ratio
• poor delivery proportion
• pre-set standards meeting index
• backlog size

Why BI and risk specialists from the Business should KRI toolkit and indicators?

Key Risk indicators allows to estimate and control business risks..

Try the KRI Toolkit from Business management Evaluation you will learn how to:

• build and use KRI;
• KRI: do-s and don’ts
• you'll have ready to use KRI template;
• you'll learn about practical application of KRI;
• toolkit includes KRI vs. KPI and Balanced Scorecard;