Key Risk Indicators (KRI) for Service Outsourcing Measures
KRI (Key Risk Indicators) allows BI professionals from the Outsourcing area
measure and control business risks.
KRI for Outsourcing business niche
The KRI for Service Outsourcing Measures may address such indicators as:
- financial perspective
- % increase in operating costs
- accounts receivable
- % increase in revenues
- % increase in employee's remuneration
- customer perspective
- number of clients
- privacy issues
- number of outsourcing activities handled
- integration capabilities
- operations
- average team size
- % of projects completed in time
- accuracy of operations
- % of time allocated for q.a.
- education and growth perspective
- project related training programs
- motivational programs
- brainstorming sessions
- number of group and team building activities
Why BI and risk specialists from the Outsourcing should KRI toolkit and indicators?
Key Risk indicators allows to estimate and control business risks..
Try the KRI Toolkit from Outsourcing Evaluation you will learn how to:
- build and use KRI;
- KRI: do-s and don’ts
- you'll have ready to use KRI template;
- you'll learn about practical application of KRI;
- toolkit includes KRI vs. KPI and Balanced Scorecard;
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