Key Risk Indicators (KRI) for TQM (Total Quality Management) Performance Indicators
KRI (Key Risk Indicators) allows BI professionals from the Quality area
measure and control business risks.
KRI for Quality business niche
The KRI for TQM (Total Quality Management) Performance Indicators may address such indicators as:
- tqm
- customer perspective
- customer satisfaction
- on time delivery
- internal process perspective
- cycle time
- lead time
- rework hours
- capacity
- external process perspective
- ontime supplies
- ontime value rate
- inbound freight costs
- optimal mode selection
- financial perspective
- cost of poor quality (copq)
- activity based costing (abc)
- return on investment
- market share
- employee perspective
- number of projects completed
- employee satisfaction
Why BI and risk specialists from the Quality should KRI toolkit and indicators?
Key Risk indicators allows to estimate and control business risks..
Try the KRI Toolkit from Quality Evaluation you will learn how to:
- build and use KRI;
- KRI: do-s and don’ts
- you'll have ready to use KRI template;
- you'll learn about practical application of KRI;
- toolkit includes KRI vs. KPI and Balanced Scorecard;
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