4. Do I need to formulate a separate Department for preparing
BSC?
This is not a single task that can be handed over to a department. One
should try to incorporate the opinion of all those who are to make use
of the BSC. Therefore, it should be a combined effort.
5. What is the requirement for examining organization prior
to implementing BSC?
BSC proves useful only when it is tailored according to the specific
needs of the organization. The parameters are decided after looking into
a number of factors that operate in a given industry. This calls for an
in-depth study of the organization.
6. How can I know whether my processes are going right? Can I
have some measures for doing that?
Yes there are common measure that you can refer to like Capacity
utilization, Process Capacity (maximum output rate. This should be
maximized), Flow Time, Throughput Rate (process capacity is the maximum
possible throughput rate), Flow Time.
Summary:
This part of the Balanced Scorecard Toolkit is a
guide on how to examine company before Balanced Scorecard implementation
in order to collect necessary data for future Balanced Scorecard Design
and Implementation.