Building Balanced Scorecard - strategy and indicators
Title:
Building Balanced ScorecardSlides number:
31.
Formats: PPT (MS PowerPoint), Adobe PDF
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Building a balanced scorecard to measure,
control and improve company performance
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Steps in Building a Balanced Scorecard
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Process 1. Strategy formulation. Prepare
visual and mission statements for Balanced Scorecard design.
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Process 2. Deciphering process improvements
from organizational strategies by linking the two.
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Process 3. Deciding for the measurements and
Targets. Creating performance indicators.
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FAQ and Case
Study
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Summary: This part of the Balanced Scorecard Toolkit is a guide on
how to build balanced scorecard to measure, control and improve business
performance
Sample slides
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Slide 5. Objectives of strategy
formulation |

Slide 14. Objectives of linking
strategy and processes. |

Slide 27. Measures and targets
checklist |
Presentation Content by Slides:
- Building Balanced Scorecard
- Building a balanced scorecard to measure, control and improve company
performance
- Steps in Building a Balanced Scorecard
- Introduction for strategy formulation
- Objectives of strategy formulation

- Strategy formulation. Why need it?
- Strategy formulation. Most common problems.
- Strategy formulation
cycle

- Classes of basic strategy
- Key issues strategy must base on
- The process of strategy formulation
- Checklist for strategy formulation
- Deciphering process improvements from organizational strategies
- Objectives of linking strategy and processes.

- Processes and their stakeholders
- Customer Strategies
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- Customer Strategies. Operational Excellence.
- Identifying customer requirements
- Customer requirements in
linking strategy to processes

- Key Customer Requirements
- Checklist for linking strategy to processes
- Deciding for the measurements and targets. Introduction.
- Objectives when creating measurements and target values
- Characteristics of measures
- Creating targets and target values
- Linking target values to day-to-day operations
- Measures and targets checklist

- Case Study: Building a Balanced Scorecard
- Case Study: Linking strategy to processes.
- Building Balanced Scorecard. FAQs.
- Building Balanced Scorecard. FAQs.
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