Balanced Scorecard Toolkit - Implementing BSC (Balanced Scorecard)

Implementing a BSC refers to turning the concepts written as documents into actions i.e. materializing them.

The BSC has to reflect the strategies of the organization. For this is required an understanding of not only the structure and systems of the organization but also of the history, culture and management style. The implementation process is also organization specific, like the formulation. Therefore, “one size fits all” approach does not work here. It has to be tailored as per the needs of the organization. The size of the organization, however, does not have an important bearing on the implementation process.

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Companies with 100 to 1200 employees may successfully bring the same strategy into action, provided it communicates the strategies in a well enough manner. The time needed for implementation may range from one to three years. A team of about half a dozen people work full time on the effort, executives do a lot of interviewing and brainstorming. The initial rollout takes less time, up to four months but another one year might be needed for incorporating the BSC in the management systems.

• Prerequisites - a clear understanding of the vision and strategy of the organization
• Project Planning - the project of implementing BSC should be planned like any other project, i.e. due importance has to be given. Standard Project Management Procedures should be followed.
• Implementation - it should be considered as a separate management system development project.