Balanced Scorecard Toolkit - Problems that Balanced Scorecard helps to solve

Difficulties commonly faced by organizations include Non-alignment of long term and short term goals which might result from departments or divisions pursuing their own goals without taking care of the vision and mission of the organization as a whole,

Communication gaps on internal and external basis, not knowing what to measure in order to ‘balance’ the financial perspective and how to measure even after it is known, unclarified vision and strategy, non translation into action, non-availability of feedback in both internal and external business processes and non-execution of strategies.