Balanced Scorecard PowerPoint presentation - Balanced Scorecard Toolkit

Balanced Scorecard Toolkit

Scorecard Toolkit Content

What is Balanced Scorecard

Balanced Scorecard in business

Balanced Scorecard Perspectives

Balanced Scorecard Basics

Definition of Balanced Scorecard

Why scorecard is “balanced”?

Problems that Balanced Scorecard helps to solve

Balanced Scorecard Solving business management problems

4 default perspectives of Balanced Scorecard and the basics of using them. Scheme.

4 default perspectives of Balanced Scorecard and the basics of using them

Scorecard History. Improving performance.

Scorecard History. Balanced Scorecard today.

Changes in the measures of Organizational Performance with time

Who create the concept first?

Book “The Balanced Scorecard”

BSC Method Competitors

BSC vs. Business Excellence Model

BSC vs. Business Excellence Model

BSC vs. Performance Prism

BSC vs. AIE

Terminology in Balanced Scorecard

Balanced Scorecard Definitions

What are Metrics, KPIs and BSC?

Comparison between BSC, KPIs and Metrics

Who and how may benefit form using Balanced Scorecard

Balanced Scorecard Stakeholders

Business Owners’ viewpoint

Top Managers’ viewpoint

Employees’ viewpoint

Examining Company before Scorecard Implementation

Examining Company. Company management.

What Processes should be examined

Business processes in Balanced Scorecard

How to examine business processes for Balanced Scorecard

Special attention Balanced Scorecard checklist

Analyzing processes from 4 viewpoints

Financial perspective

Customer perspective

Internal process perspective

Education and growth perspective

Building Scorecards

Building Scorecard - Case Study

Building Scorecard – Business Impact

Defining Key Performance Indicators

All indicators should be numerical

Target values for KPIs

Grouping Indicators

The sum of indicators should cover 90% or more of business that they describe

Indicators should not repeat each other

Indicators should be grouped in 4 perspectives

Weighting indicators and calculating the total

Each perspective and each indicator should have relative weight

Calculating the total performance taking in account indicators' weights and values

Balanced Scorecard Designer software

Implementing BSC

Implementing BSC. Scheme.

Phases of Balanced Scorecard Implementation

Implementing Balanced Scorecard – Typical Mistakes

Balanced Scorecard Implementation Success Factors

Defining Input and Output data channels, depending on viewpoint

How do owner get information from Balanced Scorecard?

How does owner share his vision with management using Balanced Scorecard

CEO uses information from Balanced Scorecard

CEO sending information to Balanced Scorecard

Inputs for other employees, analysis of current data and business system

Other Employees: output data channels

Using Scorecard to improve performance

Owner Communications based on BSC indicators

CEO communications based on balanced scorecard indicators

Other Employees’ communication based on BSC indicators

Examining company after scorecard implementation

Analysis of compare in terms of performance change

Balanced Scorecard implementation results in terms of employees involvement

Balanced Scorecard Implementation results in terms of business units and processes involvement