This is a Business Strategy Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Business Strategy KPI. With this software you can also design your own scorecards, KPIs and metrics.

Business Strategy

Report includes: 1 day(s), from 28.10.2008 to 28.10.2008

Name

Start value

End value

Dynamic

Contains

Business Strategy

47,81 %

0 %

Financial Perspective	(34,5%, 0%)
Customer Perspective	(58,2%, 0%)
Internal Processes Perspective	(34,2%, 0%)
Education and Growth Perspective	(65,7%, 0%)

Graph for Business Strategy

Data for Business Strategy

Dates	Value
28.10.2008	47,81

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

34,5 %

Business Strategy

Indicators

Return on Assets

Return on Equity

Return on management *

Average Time for decision making *

* - Information for this metric is limited in sample report Description This part ensures that the organization is backed by enough financial support.

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
28.10.2008	34,5	3

Return on Assets

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Return on Assets	58,605	58,605	0	%	Maximize	Financial Perspective

Description Defined as = Net Income+Expense on interest/Total Assets

Graph for Return on Assets

Data for Return on Assets

Dates	Weight	Min	Max	Value
28.10.2008	3	15	100	58,605

Return on Equity

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Return on Equity	27,12	27,12	0	%	Maximize	Financial Perspective

Description Calculated as Net Income/Shareholder's Equity

Graph for Return on Equity

Data for Return on Equity

Dates	Weight	Min	Max	Value
28.10.2008	3	20	100	27,12

Customer Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Customer Perspective

58,25 %

Business Strategy

Indicators

Customer Gain Ratio

Customer Satisfaction Index

Brand Index *

Average Customer Base *

* - Information for this metric is limited in sample report Description This gives to ensure an enough number of Customers.

Graph for Customer Perspective

Data for Customer Perspective

Dates	Value	Weight
28.10.2008	58,25	3

Customer Gain Ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Customer Gain Ratio	0,30625	0,30625	0	Score	Maximize	Customer Perspective

Description Ratio at which Customer Base is expanding.

Graph for Customer Gain Ratio

Data for Customer Gain Ratio

Dates	Weight	Min	Max	Value
28.10.2008	3	0,25	1	0,30625

Customer Satisfaction Index

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Customer Satisfaction Index	56,875	56,875	0	%	Maximize	Customer Perspective

Description This reflects the extent to which customers are satisfied with the products and services..

Graph for Customer Satisfaction Index

Data for Customer Satisfaction Index

Dates	Weight	Min	Max	Value
28.10.2008	2	25	100	56,875

Internal Processes Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Internal Processes Perspective

34,24 %

Business Strategy

Indicators

New Products Introduction

Rework Time

Cost incurred as administrative error *

Rate of productivity. *

* - Information for this metric is limited in sample report Description To re-structure the Internal Processes for maximum benefits according to proposed strategy.

Graph for Internal Processes Perspective

Data for Internal Processes Perspective

Dates	Value	Weight
28.10.2008	34,24	2

New Products Introduction

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	New Products Introduction	5,176	5,176	0	Score	Maximize	Internal Processes Perspective

Description Number of new products that have been introduced, on an yearly basis (on a scale of 1 to 10).

Graph for New Products Introduction

Data for New Products Introduction

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	5,176

Rework Time

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Rework Time	6,86	6,86	0	Hours	Minimize	Internal Processes Perspective

Description Time taken to correct the problems experienced in previous work.

Graph for Rework Time

Data for Rework Time

Dates	Weight	Min	Max	Value
28.10.2008	2	0	10	6,86

Education and Growth Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Education and Growth Perspective

65,68 %

Business Strategy

Indicators

Satisfaction Index of Employees

Number of Assignments on Cross-Functional basis

Traning sessions regarding R&D *

Training Hours *

* - Information for this metric is limited in sample report Description It helps in avoiding the stagnancy in the operations by promoting a culture of continuous betterment.

Graph for Education and Growth Perspective

Data for Education and Growth Perspective

Dates	Value	Weight
28.10.2008	65,68	2

Satisfaction Index of Employees

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Satisfaction Index of Employees	0,9885	0,9885	0	Score	Maximize	Education and Growth Perspective

Description Reflects the extent to which the working environment is conducive for employees.

Graph for Satisfaction Index of Employees

Data for Satisfaction Index of Employees

Dates	Weight	Min	Max	Value
28.10.2008	3	0,5	1	0,9885

Number of Assignments on Cross-Functional basis

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Assignments on Cross-Functional basis	3,259	3,259	0	Score	Maximize	Education and Growth Perspective

Description This increases the understanding of other processes, apart from the one that is always handled by the given employee (on a scale of 1 to 10).

Graph for Number of Assignments on Cross-Functional basis

Data for Number of Assignments on Cross-Functional basis

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	3,259

Created by: AKS- Labs
Report created with Balanced Scorecard Designer at 20.11.2008 17:05:23