This is a Credit Card Processing Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Credit Card Processing KPI. With this software you can also design your own scorecards, KPIs and metrics.

Credit Card Processing

Report includes: 1 day(s), from 28.10.2008 to 28.10.2008

Name

Start value

End value

Dynamic

Contains

Credit Card Processing

51,83 %

0 %

Credit risk	(58,4%, 0%)
Types of payments	(42%, 0%)
Service quality	(31,7%, 0%)
Cost	(65,3%, 0%)
Transaction Fees	(44%, 0%)

Graph for Credit Card Processing

Data for Credit Card Processing

Dates	Value
28.10.2008	51,83

Credit risk

Name

Start value

End value

Dynamic

Parent

Contains

Credit risk

58,39 %

Credit Card Processing

Indicators

Expected Loss

Probability of Default

Expected Exposure *

Loss Given Default *

* - Information for this metric is limited in sample report

Graph for Credit risk

Data for Credit risk

Dates	Value	Weight
28.10.2008	58,39	2

Expected Loss

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Expected Loss	72,535	72,535	0	USD*1000	Minimize	Credit risk

Description The expected value over some specified horizon of portfolio losses due to default

Graph for Expected Loss

Data for Expected Loss

Dates	Weight	Min	Max	Value
28.10.2008	4	70	85	72,535

Probability of Default

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Probability of Default	6,504	6,504	0	%	Minimize	Credit risk

Description The risk estimation that the counterparty will default on its obligation over the specified horizon

Graph for Probability of Default

Data for Probability of Default

Dates	Weight	Min	Max	Value
28.10.2008	3	3	7	6,504

Types of payments

Name

Start value

End value

Dynamic

Parent

Contains

Types of payments

41,99 %

Credit Card Processing

Indicators

Web portal

Mobile device

Post mail/ Phone order *

Retail store *

* - Information for this metric is limited in sample report

Graph for Types of payments

Data for Types of payments

Dates	Value	Weight
28.10.2008	41,99	1

Web portal

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Web portal	49,76	49,76	0	%	Maximize	Types of payments

Description Number of payments processed through the web portal divided by the total number of payments, multiplied by 100

Graph for Web portal

Data for Web portal

Dates	Weight	Min	Max	Value
28.10.2008	3	45	65	49,76

Mobile device

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Mobile device	12,925	12,925	0	%	Maximize	Types of payments

Description Number of payments processed through a mobile device divided by the total number of payments, multiplied by 100

Graph for Mobile device

Data for Mobile device

Dates	Weight	Min	Max	Value
28.10.2008	3	10	25	12,925

Service quality

Name

Start value

End value

Dynamic

Parent

Contains

Service quality

31,7 %

Credit Card Processing

Indicators

Average Approval Rating

Account Setup Time

Customer satisfaction *

* - Information for this metric is limited in sample report

Graph for Service quality

Data for Service quality

Dates	Value	Weight
28.10.2008	31,7	1

Average Approval Rating

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Approval Rating	4,77	4,77	0	Days	Minimize	Service quality

Description Average time required to get an approval for the customer

Graph for Average Approval Rating

Data for Average Approval Rating

Dates	Weight	Min	Max	Value
28.10.2008	4	2	7	4,77

Account Setup Time

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Account Setup Time	1,8815	1,8815	0	Days	Minimize	Service quality

Description Average time required to setup an account

Graph for Account Setup Time

Data for Account Setup Time

Dates	Weight	Min	Max	Value
28.10.2008	3	0,5	2	1,8815

Cost

Name

Start value

End value

Dynamic

Parent

Contains

Cost

65,3 %

Credit Card Processing

Indicators

Startup Cost

Avg. Cost Per Month

Statement Fee *

* - Information for this metric is limited in sample report

Graph for Cost

Data for Cost

Dates	Value	Weight
28.10.2008	65,3	3

Startup Cost

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Startup Cost	12,282	12,282	0	USD	Minimize	Cost

Description Average credit card startup cost for the new customer

Graph for Startup Cost

Data for Startup Cost

Dates	Weight	Min	Max	Value
28.10.2008	4	12	18	12,282

Avg. Cost Per Month

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Avg. Cost Per Month	9,34	9,34	0	USD	Minimize	Cost

Description Average credit card monthly cost for the customer

Graph for Avg. Cost Per Month

Data for Avg. Cost Per Month

Dates	Weight	Min	Max	Value
28.10.2008	5	7	12	9,34

Transaction Fees

Name

Start value

End value

Dynamic

Parent

Contains

Transaction Fees

43,99 %

Credit Card Processing

Indicators

Average Discount Rate

Transaction Fee

Address Verification Fee *

* - Information for this metric is limited in sample report

Graph for Transaction Fees

Data for Transaction Fees

Dates	Value	Weight
28.10.2008	43,99	3

Average Discount Rate

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Discount Rate	2,5562	2,5562	0	%	Minimize	Transaction Fees

Description Average discount rate for businesses

Graph for Average Discount Rate

Data for Average Discount Rate

Dates	Weight	Min	Max	Value
28.10.2008	4	2,3	3	2,5562

Transaction Fee

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Transaction Fee	0,362	0,362	0	USD	Minimize	Transaction Fees

Description Average credit card transaction fee for the customer

Graph for Transaction Fee

Data for Transaction Fee

Dates	Weight	Min	Max	Value
28.10.2008	3	0,1	0,5	0,362

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 20.11.2008 17:09:23