This is a Crisis Management Companies Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Crisis Management Companies KPI. With this software you can also design your own scorecards, KPIs and metrics.

Crisis Management Companies

Report includes: 1 day(s), from 28.10.2008 to 28.10.2008

Name

Start value

End value

Dynamic

Contains

Crisis Management Companies

53,78 %

0 %

Financial Perspective	(42,4%, 0%)
Customer Perspective	(71%, 0%)
Education and Growth Perspective	(49%, 0%)
Internal Processes Perspective	(56,9%, 0%)

Graph for Crisis Management Companies

Data for Crisis Management Companies

Dates	Value
28.10.2008	53,78

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

42,36 %

Crisis Management Companies

Indicators

Revenues

Profits

Fee charged *

Discounts *

* - Information for this metric is limited in sample report Description These include indicators that show the financial position of the crisis managemnt company.

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
28.10.2008	42,36	3

Revenues

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Revenues	384,616	384,616	0	million dollars	Maximize	Financial Perspective

Description Cash generated as revenues in a particular FY

Graph for Revenues

Data for Revenues

Dates	Weight	Min	Max	Value
28.10.2008	3	1	1000	384,616

Profits

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Profits	24,03	24,03	0	%	Maximize	Financial Perspective

Description Profits earned as a percenatge of revenues

Graph for Profits

Data for Profits

Dates	Weight	Min	Max	Value
28.10.2008	3	1	50	24,03

Customer Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Customer Perspective

71 %

Crisis Management Companies

Indicators

Cases resolved

Awards and credentials

Client companies *

Credibility rating *

* - Information for this metric is limited in sample report Description It indicates the credibility and standing of the company in the eyes of its existing/potential customers on the basis of its accomplishments.

Graph for Customer Perspective

Data for Customer Perspective

Dates	Value	Weight
28.10.2008	71	2

Cases resolved

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Cases resolved	77,86	77,86	0	%	Maximize	Customer Perspective

Description Percentage of cases resolved successfully over the last 1 years

Graph for Cases resolved

Data for Cases resolved

Dates	Weight	Min	Max	Value
28.10.2008	3	10	100	77,86

Awards and credentials

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Awards and credentials	9,703	9,703	0	#	Maximize	Customer Perspective

Description Number of awards and other recognitions received for solutions and services provided

Graph for Awards and credentials

Data for Awards and credentials

Dates	Weight	Min	Max	Value
28.10.2008	2	1	10	9,703

Education and Growth Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Education and Growth Perspective

48,98 %

Crisis Management Companies

Indicators

Technical training

Psychological training

Stress management counselling *

Compensation *

* - Information for this metric is limited in sample report Description It lists down all the measures adopted by the company to educate the employees and boost up their morale

Graph for Education and Growth Perspective

Data for Education and Growth Perspective

Dates	Value	Weight
28.10.2008	48,98	2

Technical training

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Technical training	7,093	7,093	0	#	Maximize	Education and Growth Perspective

Description Number of technical training sessions arranged for employees in a month to familiarize them with the nature of the job

Graph for Technical training

Data for Technical training

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	7,093

Psychological training

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Psychological training	2,665	2,665	0	#	Maximize	Education and Growth Perspective

Description Number of psychological training sessions arranged in order to equip employees to face different kinds of contingent situations.

Graph for Psychological training

Data for Psychological training

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	2,665

Internal Processes Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Internal Processes Perspective

56,93 %

Crisis Management Companies

Indicators

Services provided

Fields covered

Number of experienced consultants *

Time taken *

* - Information for this metric is limited in sample report Description These indicate the efficiency of services provided by the company.

Graph for Internal Processes Perspective

Data for Internal Processes Perspective

Dates	Value	Weight
28.10.2008	56,93	3

Services provided

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Services provided	2,791	2,791	0	#	Maximize	Internal Processes Perspective

Description Different kinds of crisis management services provided to the companies facing crisis, such as prevention, training, simulations etc.

Graph for Services provided

Data for Services provided

Dates	Weight	Min	Max	Value
28.10.2008	2	1	10	2,791

Fields covered

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Fields covered	19,696	19,696	0	#	Maximize	Internal Processes Perspective

Description Number of different areas/industries in which the company provides crisis management services

Graph for Fields covered

Data for Fields covered

Dates	Weight	Min	Max	Value
28.10.2008	2	1	20	19,696

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 20.11.2008 17:10:11