This is a Golf Club Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Golf Club KPI. With this software you can also design your own scorecards, KPIs and metrics.

Golf Club Scorecard

Report includes: 2 day(s), from 12.04.2009 to 13.04.2009

Name

Start value

End value

Dynamic

Contains

Golf Club Scorecard

53,88 %

43,01 %

-10,87 %

Infrastructure Perspective	(41,5%, -13,12%)
Club’s Facility Structure	(44,1%, -24,5%)
Financial Perspective	(49,5%, 6,57%)
Performance Perspective	(37,1%, -4,51%)

Graph for Golf Club Scorecard

Data for Golf Club Scorecard

Dates	Value
12.04.2009	53,88
13.04.2009	43,01

ď»ż

Infrastructure Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Infrastructure Perspective

54,6 %

41,48 %

-13,12%

Golf Club Scorecard

Indicators

Number of Events Held Yearly

Square Foot Area of the Clubhouse

Players Capacity

Guests Capacity *

Layout Attractiveness *

* - Information for this metric is limited in sample report Description This set of indicators is for having an idea about the manner in which the things are taking place inside the club.

Graph for Infrastructure Perspective

Data for Infrastructure Perspective

Dates	Value	Weight
12.04.2009	54,6	3
13.04.2009	41,48	3

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Number of Events Held Yearly

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Events Held Yearly	13,43	10,32	-3,11	#	Maximize	Infrastructure Perspective

Description Events are an opportunity to showcase the facilities of the club and draw more people for memberships.

Graph for Number of Events Held Yearly

Data for Number of Events Held Yearly

Dates	Weight	Min	Max	Value
12.04.2009	2	10	20	13,43
13.04.2009	2	10	20	10,32

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Square Foot Area of the Clubhouse

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Square Foot Area of the Clubhouse	23050	26150	+ 3100	square feet	Maximize	Infrastructure Perspective

Description The value of this indicator is equal to the number of square feet area spanned by the club.

Graph for Square Foot Area of the Clubhouse

Data for Square Foot Area of the Clubhouse

Dates	Weight	Min	Max	Value
12.04.2009	2	10000	60000	23050
13.04.2009	2	10000	60000	26150

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Players Capacity

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Players Capacity	368,2	350,8	-17,4	#	Maximize	Infrastructure Perspective

Description This indicator has its value equal to the number of players who can be accommodated in the clubhouse.

Graph for Players Capacity

Data for Players Capacity

Dates	Weight	Min	Max	Value
12.04.2009	2	100	400	368,2
13.04.2009	2	100	400	350,8

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Club’s Facility Structure

Name

Start value

End value

Dynamic

Parent

Contains

Club’s Facility Structure

68,65 %

44,15 %

-24,5%

Golf Club Scorecard

Indicators

‘Facility’ Grading of the Club

Number of Instructors

Technical Equipping

Instructors’ Quality *

* - Information for this metric is limited in sample report Description This group of KPIs is to know the structure of the club, in terms of facilities, equipments and devices offered.

Graph for Club’s Facility Structure

Data for Club’s Facility Structure

Dates	Value	Weight
12.04.2009	68,65	3
13.04.2009	44,15	3

ď»ż

‘Facility’ Grading of the Club

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	‘Facility’ Grading of the Club	1,9	3,124	+ 1,224	Score	Maximize	Club’s Facility Structure

Description This KPI serves to indicate the position it holds with regard to the equipments and facilities offered at the club. Some of these include- ‘dining’, ‘recreation options’, ‘gymansium’, ‘swimming pool’ etc. A scale labeled from 1-10 can be used for this.

Graph for ‘Facility’ Grading of the Club

Data for ‘Facility’ Grading of the Club

Dates	Weight	Min	Max	Value
12.04.2009	2	1	10	1,9
13.04.2009	2	1	10	3,124

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Number of Instructors

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Instructors	9,43	6,886	-2,544	#	Maximize	Club’s Facility Structure

Description Instructors are needed to teach the members about the art of playing golf. This KPI, which represents the number of instructors is to know the ability of handling the subject of training the members.

Graph for Number of Instructors

Data for Number of Instructors

Dates	Weight	Min	Max	Value
12.04.2009	3	4	10	9,43
13.04.2009	3	4	10	6,886

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Technical Equipping

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Technical Equipping	8,353	4,393	-3,96	Score	Maximize	Club’s Facility Structure

Description To accurately hit the ball in golf, a suitable analysis of the movements and swings is desired. One of the ways to carry out this is to use video cameras and other devices for this. A few of the other options are- library, machines for ball collection and dispensing. The value of this KPI too, can be had using a scale numbered from 1-10.

Graph for Technical Equipping

Data for Technical Equipping

Dates	Weight	Min	Max	Value
12.04.2009	2	1	10	8,353
13.04.2009	2	1	10	4,393

ď»ż

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

42,93 %

49,5 %

+ 6,57%

Golf Club Scorecard

Indicators

Average Membership Fee

Maintenance Expenses

Average Return

Equipment Acquiring: Revenues *

* - Information for this metric is limited in sample report Description This collection of indicators is for knowing the financial standing of the golf clubhouse.

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
12.04.2009	42,93	2
13.04.2009	49,5	2

ď»ż

Average Membership Fee

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Membership Fee	521	599	+ 78	$	Maximize	Financial Perspective

Description The value is equal to the average fees that is taken from the members of the clubhouse on monthly basis.

Graph for Average Membership Fee

Data for Average Membership Fee

Dates	Weight	Min	Max	Value
12.04.2009	2	100	600	521
13.04.2009	2	100	600	599

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Maintenance Expenses

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Maintenance Expenses	0,966	1,434	+ 0,468	$million	Maximize	Financial Perspective

Description The value of this indicator is equal to the expenses that go into maintaining the clubhouse in good condition.

Graph for Maintenance Expenses

Data for Maintenance Expenses

Dates	Weight	Min	Max	Value
12.04.2009	2	0,5	1,5	0,966
13.04.2009	2	0,5	1,5	1,434

ď»ż

Average Return

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Return	8,705	6,155	-2,55	%	Maximize	Financial Perspective

Description This KPI is equal to the value or return that the manager of clubhouse should aim for.

Graph for Average Return

Data for Average Return

Dates	Weight	Min	Max	Value
12.04.2009	3	5	20	8,705
13.04.2009	3	5	20	6,155

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Performance Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Performance Perspective

41,62 %

37,11 %

-4,51%

Golf Club Scorecard

Indicators

Yearly Increase in Number of Memberships

Revenue Rise

Improvement in Customers’ View

Percentage Drop in Non-availability *

* - Information for this metric is limited in sample report Description This provides a means to know about the performance of the club.

Graph for Performance Perspective

Data for Performance Perspective

Dates	Value	Weight
12.04.2009	41,62	2
13.04.2009	37,11	2

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Yearly Increase in Number of Memberships

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Yearly Increase in Number of Memberships	30,25	26,2	-4,05	%	Maximize	Performance Perspective

Description The increase in the memberships is an immediate way of knowing the popularity the club is gaining. In a way, one can express the qualitative aspect of ‘popularity’ in quantitative terms.

Graph for Yearly Increase in Number of Memberships

Data for Yearly Increase in Number of Memberships

Dates	Weight	Min	Max	Value
12.04.2009	2	10	100	30,25
13.04.2009	2	10	100	26,2

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Revenue Rise

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Revenue Rise	92,36	102,37	+ 10,01	%	Maximize	Performance Perspective

Description This indicator’s value is equal to the percentage rise in revenue that occurs on an annual basis.

Graph for Revenue Rise

Data for Revenue Rise

Dates	Weight	Min	Max	Value
12.04.2009	2	40	150	92,36
13.04.2009	2	40	150	102,37

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Improvement in Customers’ View

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Improvement in Customers’ View	5,707	6,877	+ 1,17	Score	Maximize	Performance Perspective

Description This metric is to know the degree of improvement gained in the way the golf club is seen by the visitors and customers. Scale numbered from 1-10 can be used for this.

Graph for Improvement in Customers’ View

Data for Improvement in Customers’ View

Dates	Weight	Min	Max	Value
12.04.2009	3	1	10	5,707
13.04.2009	3	1	10	6,877

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 08.04.2009 23:45:26