This is a HR Outsourcing Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for HR Outsourcing KPI. With this software you can also design your own scorecards, KPIs and metrics.


HR Outsourcing

Report includes: 1 day(s), from 28.10.2008 to 28.10.2008

  Name Start value End value Dynamic Contains
Root HR Outsourcing 40,18 % 40,18 % 0 %
Time Perspective(35,9%, 0%)
Cost Perspective(26,6%, 0%)
Customer Perspective(42,1%, 0%)
Employee Perspective(60,3%, 0%)
Performance Perspective(49,3%, 0%)
Quality Perspective(23%, 0%)

Graph for HR Outsourcing

Graph for HR Outsourcing

Data for HR Outsourcing

DatesValue
28.10.200840,18

Time Perspective

  Name Start value End value Dynamic Parent Contains
Root Time Perspective 35,9 % 35,9 % 0% HR Outsourcing
Indicators
Project time
Problem resolving time

Graph for Time Perspective

Graph for Time Perspective

Data for Time Perspective

DatesValueWeight
28.10.200835,93

Project time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Project time 78,98 78,98 0 % Minimize Time Perspective
Description Total time of outsourced project divided by the total time of in-house project, multiplied by 100

Graph for Project time

Graph for Project time

Data for Project time

DatesWeightMinMaxValue
28.10.20082708078,98

Problem resolving time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Problem resolving time 4,92 4,92 0 % Minimize Time Perspective
Description Time required to resolve the problems divided by the total time of the project, multiplied by 100

Graph for Problem resolving time

Graph for Problem resolving time

Data for Problem resolving time

DatesWeightMinMaxValue
28.10.20082384,92

Cost Perspective

  Name Start value End value Dynamic Parent Contains
Root Cost Perspective 26,61 % 26,61 % 0% HR Outsourcing
Indicators
HR cost
Vendor management
Total cost reduction *
* - Information for this metric is limited in sample report

Graph for Cost Perspective

Graph for Cost Perspective

Data for Cost Perspective

DatesValueWeight
28.10.200826,612

HR cost

  Name Start value End value Dynamic Measure units Optimization method Parent
Root HR cost 58,36 58,36 0 % Minimize Cost Perspective
Description Outsourced HR cost divided by in-house HR cost, multiplied by 100

Graph for HR cost

Graph for HR cost

Data for HR cost

DatesWeightMinMaxValue
28.10.20082406058,36

Vendor management

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Vendor management 68,7 68,7 0 % Minimize Cost Perspective
Description The cost of vendor management divided by the cost of in-house management, multiplied by 100

Graph for Vendor management

Graph for Vendor management

Data for Vendor management

DatesWeightMinMaxValue
28.10.20082507068,7

Customer Perspective

  Name Start value End value Dynamic Parent Contains
Root Customer Perspective 42,07 % 42,07 % 0% HR Outsourcing
Indicators
Customer retention
Customer satisfaction
New customers *
* - Information for this metric is limited in sample report

Graph for Customer Perspective

Graph for Customer Perspective

Data for Customer Perspective

DatesValueWeight
28.10.200842,072

Customer retention

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Customer retention 38,46 38,46 0 % Maximize Customer Perspective
Description The number of customers who make two or more purchases in a period divided by the total number of customers, multiplied by 100

Graph for Customer retention

Graph for Customer retention

Data for Customer retention

DatesWeightMinMaxValue
28.10.20083305038,46

Customer satisfaction

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Customer satisfaction 84,23 84,23 0 % Maximize Customer Perspective
Description The number of customers satisfied with the quality of the service divided by the total number of customers surveyed, multiplied by 100

Graph for Customer satisfaction

Graph for Customer satisfaction

Data for Customer satisfaction

DatesWeightMinMaxValue
28.10.20083809584,23

Employee Perspective

  Name Start value End value Dynamic Parent Contains
Root Employee Perspective 60,29 % 60,29 % 0% HR Outsourcing
Indicators
Leadership turnover
Employee turnover
Personnel training *
* - Information for this metric is limited in sample report

Graph for Employee Perspective

Graph for Employee Perspective

Data for Employee Perspective

DatesValueWeight
28.10.200860,293

Leadership turnover

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Leadership turnover 31,45 31,45 0 % Minimize Employee Perspective
Description The number of managers who have left the vendor divided by the total number of managers, multiplied by 100

Graph for Leadership turnover

Graph for Leadership turnover

Data for Leadership turnover

DatesWeightMinMaxValue
28.10.20083154031,45

Employee turnover

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Employee turnover 31,61 31,61 0 % Minimize Employee Perspective
Description The number of employees who have left the vendor divided by the total number of employees, multiplied by 100

Graph for Employee turnover

Graph for Employee turnover

Data for Employee turnover

DatesWeightMinMaxValue
28.10.20082205031,61

Performance Perspective

  Name Start value End value Dynamic Parent Contains
Root Performance Perspective 49,3 % 49,3 % 0% HR Outsourcing
Indicators
Communications efficiency
Production efficiency

Graph for Performance Perspective

Graph for Performance Perspective

Data for Performance Perspective

DatesValueWeight
28.10.200849,33

Communications efficiency

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Communications efficiency 127,33 127,33 0 % Maximize Performance Perspective
Description Communication efficiency dynamics (according to management survey)

Graph for Communications efficiency

Graph for Communications efficiency

Data for Communications efficiency

DatesWeightMinMaxValue
28.10.20083120130127,33

Production efficiency

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Production efficiency 101,995 101,995 0 % Maximize Performance Perspective
Description The number of units produced externally divided by the number of units produced internally in a period of time, multiplied by 100

Graph for Production efficiency

Graph for Production efficiency

Data for Production efficiency

DatesWeightMinMaxValue
28.10.20082100115101,995

Quality Perspective

  Name Start value End value Dynamic Parent Contains
Root Quality Perspective 23 % 23 % 0% HR Outsourcing
Indicators
Defects per unit
Defects per Million Opportunities

Graph for Quality Perspective

Graph for Quality Perspective

Data for Quality Perspective

DatesValueWeight
28.10.2008233

Defects per unit

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Defects per unit 0,0389 0,0389 0 Score Minimize Quality Perspective
Description The number of defects divided by the total number of units, multiplied by 100

Graph for Defects per unit

Graph for Defects per unit

Data for Defects per unit

DatesWeightMinMaxValue
28.10.200830,020,050,0389

Defects per Million Opportunities

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Defects per Million Opportunities 3,746 3,746 0 Score Minimize Quality Perspective
Description The average number of defects per unit divided by the number of opportunities to make a defect on the product, multiplied by 100

Graph for Defects per Million Opportunities

Graph for Defects per Million Opportunities

Data for Defects per Million Opportunities

DatesWeightMinMaxValue
28.10.200833,23,83,746
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 20.11.2008 17:16:37

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