This is a Insurance Sales Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Insurance Sales KPI. With this software you can also design your own scorecards, KPIs and metrics.

Insurance Sales Force

Report includes: 1 day(s), from 28.10.2008 to 28.10.2008

Name

Start value

End value

Dynamic

Contains

Insurance Sales Force

53,36 %

0 %

Financial Perspective	(45,2%, 0%)
Operational Perspective	(58,9%, 0%)
Customer service perspective	(57,8%, 0%)
Education and Training Perspective	(52,8%, 0%)

Graph for Insurance Sales Force

Data for Insurance Sales Force

Dates	Value
28.10.2008	53,36

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

45,23 %

Insurance Sales Force

Indicators

Annual Salary

Incentives as % of salary

Increase in profit per sales executive *

% increase in training cost *

* - Information for this metric is limited in sample report Description Financial Perspective includes KPIs that provides a financial overview of the sales force operations.

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
28.10.2008	45,23	3

Annual Salary

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Annual Salary	34525	34525	0	$	Maximize	Financial Perspective

Description It means the annual salary per sales executive in an Insurance company.

Graph for Annual Salary

Data for Annual Salary

Dates	Weight	Min	Max	Value
28.10.2008	3	25000	100000	34525

Incentives as % of salary

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Incentives as % of salary	176,6	176,6	0	%	Maximize	Financial Perspective

Description It refers to incentive given to sales force in Insurance company as % of salary.

Graph for Incentives as % of salary

Data for Incentives as % of salary

Dates	Weight	Min	Max	Value
28.10.2008	2	50	200	176,6

Operational Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Operational Perspective

58,9 %

Insurance Sales Force

Indicators

% of renewed policies to the number of policies sold

% of policy lapses or missed payments

Number of sales targets achieved *

% decrease in employee turnover *

* - Information for this metric is limited in sample report Description This perspective configures the operations of the sales force on various grounds.

Graph for Operational Perspective

Data for Operational Perspective

Dates	Value	Weight
28.10.2008	58,9	3

% of renewed policies to the number of policies sold

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% of renewed policies to the number of policies sold	78	78	0	%	Maximize	Operational Perspective

Description Percentage of renewed policies to the number of policies sold indicates how many policies that are renewed as compared to total number of policies sold.

Graph for % of renewed policies to the number of policies sold

Data for % of renewed policies to the number of policies sold

Dates	Weight	Min	Max	Value
28.10.2008	3	0	100	78

% of policy lapses or missed payments

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% of policy lapses or missed payments	30,7	30,7	0	%	Minimize	Operational Perspective

Description It indicates the percentage of policy lapses or missed payments

Graph for % of policy lapses or missed payments

Data for % of policy lapses or missed payments

Dates	Weight	Min	Max	Value
28.10.2008	2	0	50	30,7

Customer service perspective

Name

Start value

End value

Dynamic

Parent

Contains

Customer service perspective

57,77 %

Insurance Sales Force

Indicators

Number of referrals generated from customers

Number of customer focused products developed

% decrease in customer complaints *

Percentage of upgraded policies *

* - Information for this metric is limited in sample report Description Customer service perspective helps in judging the customer related activities.

Graph for Customer service perspective

Data for Customer service perspective

Dates	Value	Weight
28.10.2008	57,77	2

Number of referrals generated from customers

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of referrals generated from customers	6,544	6,544	0	Score	Maximize	Customer service perspective

Description It specifies the number of referrals generated from customers to generate more sales (on a scale of 1 to 10).

Graph for Number of referrals generated from customers

Data for Number of referrals generated from customers

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	6,544

Number of customer focused products developed

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of customer focused products developed	16,599	16,599	0	#	Maximize	Customer service perspective

Description Number of customer focused insurance products introduced in the calendar year.

Graph for Number of customer focused products developed

Data for Number of customer focused products developed

Dates	Weight	Min	Max	Value
28.10.2008	3	1	20	16,599

Education and Training Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Education and Training Perspective

52,82 %

Insurance Sales Force

Indicators

Number of Training sessions

Number of brainstorming sessions

Number of motivational training sessions *

Number of quality and feedback initiatives introduced *

* - Information for this metric is limited in sample report Description This perspective evaluates the steps taken to improve the efficiency of sales force.

Graph for Education and Training Perspective

Data for Education and Training Perspective

Dates	Value	Weight
28.10.2008	52,82	2

Number of Training sessions

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Training sessions	5,986	5,986	0	#	Maximize	Education and Training Perspective

Description It refers to number of training sessions provided to the sales force to improve the customer grasping skills in a year.

Graph for Number of Training sessions

Data for Number of Training sessions

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	5,986

Number of brainstorming sessions

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of brainstorming sessions	2,864	2,864	0	#	Maximize	Education and Training Perspective

Description Number of brainstorming sessions conducted in the company for developing new ideas and methods to generate more sales in a month.

Graph for Number of brainstorming sessions

Data for Number of brainstorming sessions

Dates	Weight	Min	Max	Value
28.10.2008	2	1	5	2,864

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 20.11.2008 17:17:42