This is a Knowledge management Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Knowledge management KPI. With this software you can also design your own scorecards, KPIs and metrics.

Knowledge management

Report includes: 1 day(s), from 28.10.2008 to 28.10.2008

Name

Start value

End value

Dynamic

Contains

Knowledge management

48,25 %

0 %

Financial Perspective	(57,4%, 0%)
Knowledge Preservation Perspective	(57,4%, 0%)
Knowledge creation Perspective	(44,6%, 0%)
Knowledge distribution Perspective	(24,4%, 0%)

Graph for Knowledge management

Data for Knowledge management

Dates	Value
28.10.2008	48,25

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

57,37 %

Knowledge management

Indicators

% savings in Costs

% increase in cost of training on KM initiatives

% change in document storage cost per repository *

% change in administrative and operational cost *

* - Information for this metric is limited in sample report

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
28.10.2008	57,37	3

% savings in Costs

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% savings in Costs	54,7	54,7	0	%	Maximize	Financial Perspective

Description It refers to percentage savings in cost due to the implementation of KM in the company.

Graph for % savings in Costs

Data for % savings in Costs

Dates	Weight	Min	Max	Value
28.10.2008	3	10	60	54,7

% increase in cost of training on KM initiatives

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% increase in cost of training on KM initiatives	73,1	73,1	0	%	Maximize	Financial Perspective

Description It refers to the total cost incurred on training of employees on KM initiatives.

Graph for % increase in cost of training on KM initiatives

Data for % increase in cost of training on KM initiatives

Dates	Weight	Min	Max	Value
28.10.2008	3	0	100	73,1

Knowledge Preservation Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Knowledge Preservation Perspective

57,44 %

Knowledge management

Indicators

Steps to Modify a document

Paper to electronic document ratio

Frequency of updates *

% compliance *

* - Information for this metric is limited in sample report Description It refers to the durable memorisation of the relevant knowledge.It includes data aquisition, indication and categorisation of available data electronically.

Graph for Knowledge Preservation Perspective

Data for Knowledge Preservation Perspective

Dates	Value	Weight
28.10.2008	57,44	3

Steps to Modify a document

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Steps to Modify a document	5,932	5,932	0	#	Minimize	Knowledge Preservation Perspective

Description It refers to the number of steps tahen to modify a document.

Graph for Steps to Modify a document

Data for Steps to Modify a document

Dates	Weight	Min	Max	Value
28.10.2008	2	1	10	5,932

Paper to electronic document ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Paper to electronic document ratio	2,17	2,17	0	:	Maximize	Knowledge Preservation Perspective

Description It is the ratio of paper document to electronic document.

Graph for Paper to electronic document ratio

Data for Paper to electronic document ratio

Dates	Weight	Min	Max	Value
28.10.2008	3	1	3	2,17

Knowledge creation Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Knowledge creation Perspective

44,6 %

Knowledge management

Indicators

Knowledge sharing sessions

% of staff trained in KM activities

% increase in searches per repository *

Number of contributions *

* - Information for this metric is limited in sample report Description It refers to the set up and/or expansion of the organisational knowledge base through knowledge aquisition and development.

Graph for Knowledge creation Perspective

Data for Knowledge creation Perspective

Dates	Value	Weight
28.10.2008	44,6	2

Knowledge sharing sessions

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Knowledge sharing sessions	7,624	7,624	0	#	Maximize	Knowledge creation Perspective

Description It means the number of knowledge sharing sessions initiated in a month.

Graph for Knowledge sharing sessions

Data for Knowledge sharing sessions

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	7,624

% of staff trained in KM activities

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% of staff trained in KM activities	25,92	25,92	0	%	Maximize	Knowledge creation Perspective

Description It refers to the % of staff trained in KM related skills and knowledge.

Graph for % of staff trained in KM activities

Data for % of staff trained in KM activities

Dates	Weight	Min	Max	Value
28.10.2008	3	20	100	25,92

Knowledge distribution Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Knowledge distribution Perspective

24,45 %

Knowledge management

Indicators

Number of bulletin distributed to employees

KM briefings and communication sessions facilitated

Mentoring and coaching relationships *

% use of intranet and/or Group ware *

* - Information for this metric is limited in sample report Description This perspective deals with the optimal knowledge distribution and the procedures assuring the distribution.

Graph for Knowledge distribution Perspective

Data for Knowledge distribution Perspective

Dates	Value	Weight
28.10.2008	24,45	2

Number of bulletin distributed to employees

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of bulletin distributed to employees	8,86	8,86	0	#	Maximize	Knowledge distribution Perspective

Description It refers to the number of bulletins, journals distributed to employees monthly.

Graph for Number of bulletin distributed to employees

Data for Number of bulletin distributed to employees

Dates	Weight	Min	Max	Value
28.10.2008	3	5	25	8,86

KM briefings and communication sessions facilitated

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	KM briefings and communication sessions facilitated	2,962	2,962	0	#	Maximize	Knowledge distribution Perspective

Description It refers to the number of KM briefings and communication sessions facilitated in a month.

Graph for KM briefings and communication sessions facilitated

Data for KM briefings and communication sessions facilitated

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	2,962

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 20.11.2008 17:19:34