This is a Police Services Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Police Services KPI. With this software you can also design your own scorecards, KPIs and metrics.

Police Services Scorecard

Report includes: 2 day(s), from 29.01.2009 to 30.01.2009

Name

Start value

End value

Dynamic

Contains

Police Services Scorecard

51,62 %

46,21 %

-5,41 %

Resource Allocation Perspective	(42,4%, -27,78%)
Public Satisfaction and Efficacy Evaluation perspective	(43,4%, -8,64%)
Internal Operations Perspective	(56,9%, 14,09%)
Crime Reduction Perspective	(45,4%, 13,52%)

Graph for Police Services Scorecard

Data for Police Services Scorecard

Dates	Value
29.01.2009	51,62
30.01.2009	46,21

Resource Allocation Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Resource Allocation Perspective

70,22 %

42,44 %

-27,78%

Police Services Scorecard

Indicators

Amount spent on equipments

Cash: Non-Cash Resource Ratio

Amount spent on training, supplies, materials and uniforms

Share for Facilities and fleet maintenance *

* - Information for this metric is limited in sample report Description This group of KPIs helps in knowing the areas, where the funds are being put. By using the information, one can allocate a uniform proportion of the available monetary sources.

Graph for Resource Allocation Perspective

Data for Resource Allocation Perspective

Dates	Value	Weight
29.01.2009	70,22	3
30.01.2009	42,44	3

Amount spent on equipments

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Amount spent on equipments	4190000	3618500	-5,715E005	$	Maximize	Resource Allocation Perspective

Description There are various kinds of devices and tools that command significant expenditure to be done. By obtaining the value on yearly basis, one can manage the financial aspect in a better way.

Graph for Amount spent on equipments

Data for Amount spent on equipments

Dates	Weight	Min	Max	Value
29.01.2009	3	500000	5000000	4190000
30.01.2009	3	500000	5000000	3618500

Cash: Non-Cash Resource Ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Cash: Non-Cash Resource Ratio	0,955	0,514	-0,441	#	Maximize	Resource Allocation Perspective

Description This KPI reflects the ratio borne by cash resources to non-cash resources.

Graph for Cash: Non-Cash Resource Ratio

Data for Cash: Non-Cash Resource Ratio

Dates	Weight	Min	Max	Value
29.01.2009	2	0,1	1	0,955
30.01.2009	2	0,1	1	0,514

Amount spent on training, supplies, materials and uniforms

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Amount spent on training, supplies, materials and uniforms	2018200	451900	-1,566E006	$	Maximize	Resource Allocation Perspective

Description This indicator shows the fraction of funds that is put into procuring of training, supplies, uniforms and materials, on annual basis.

Graph for Amount spent on training, supplies, materials and uniforms

Data for Amount spent on training, supplies, materials and uniforms

Dates	Weight	Min	Max	Value
29.01.2009	3	100000	7000000	2018200
30.01.2009	3	100000	7000000	451900

Public Satisfaction and Efficacy Evaluation perspective

Name

Start value

End value

Dynamic

Parent

Contains

Public Satisfaction and Efficacy Evaluation perspective

52,07 %

43,43 %

-8,64%

Police Services Scorecard

Indicators

Satisfied Residents Percentage

Counter Terrorism Index

Overall criminal offence clearance rate

% reduction in complaints against police personnel *

* - Information for this metric is limited in sample report Description KPIs grouped under this category enable the management in knowing the parameters through which efficiency aspect can be judged.

Graph for Public Satisfaction and Efficacy Evaluation perspective

Data for Public Satisfaction and Efficacy Evaluation perspective

Dates	Value	Weight
29.01.2009	52,07	3
30.01.2009	43,43	3

Satisfied Residents Percentage

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Satisfied Residents Percentage	95,3	81,6	-13,7	%	Maximize	Public Satisfaction and Efficacy Evaluation perspective

Description This KPI is equal to the percentage of people who are of the opinion that the Police of their area are doing the job, in prescribed way.

Graph for Satisfied Residents Percentage

Data for Satisfied Residents Percentage

Dates	Weight	Min	Max	Value
29.01.2009	3	80	100	95,3
30.01.2009	3	80	100	81,6

Counter Terrorism Index

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Counter Terrorism Index	89,8	96,145	+ 6,345	%	Maximize	Public Satisfaction and Efficacy Evaluation perspective

Description This KPI is equal to the degree of compliance with the Terrorism Plan that has been provided to effectively tackle the terrorism activities, to the staff.

Graph for Counter Terrorism Index

Data for Counter Terrorism Index

Dates	Weight	Min	Max	Value
29.01.2009	3	85	100	89,8
30.01.2009	3	85	100	96,145

Overall criminal offence clearance rate

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Overall criminal offence clearance rate	79,4	91,52	+ 12,12	%	Maximize	Public Satisfaction and Efficacy Evaluation perspective

Description This KPI helps in knowing the clearance rate of overall criminal offences occured in the city.

Graph for Overall criminal offence clearance rate

Data for Overall criminal offence clearance rate

Dates	Weight	Min	Max	Value
29.01.2009	2	60	100	79,4
30.01.2009	2	60	100	91,52

Internal Operations Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Internal Operations Perspective

42,77 %

56,86 %

+ 14,09%

Police Services Scorecard

Indicators

Average Response Time

Case resolving Success ratio

Number of training sessions for skill development

% decrease in service calls *

* - Information for this metric is limited in sample report Description This category of indicators helps in making sure that proceedings keep occurring at fast pace, with minimum back-log portion.

Graph for Internal Operations Perspective

Data for Internal Operations Perspective

Dates	Value	Weight
29.01.2009	42,77	2
30.01.2009	56,86	2

Average Response Time

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Response Time	22,22	10,6	-11,62	minutes	Minimize	Internal Operations Perspective

Description The value of this parameter shows the time that goes into, when the staff is able to reach the place where the problem has occured.

Graph for Average Response Time

Data for Average Response Time

Dates	Weight	Min	Max	Value
29.01.2009	3	5	25	22,22
30.01.2009	3	5	25	10,6

Case resolving Success ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Case resolving Success ratio	85,95	82,5	-3,45	%	Maximize	Internal Operations Perspective

Description This KPI is equal to the ratio borne by �number of serious cases brought to agreements or judgments� to �total number of cases reported�.

Graph for Case resolving Success ratio

Data for Case resolving Success ratio

Dates	Weight	Min	Max	Value
29.01.2009	3	75	100	85,95
30.01.2009	3	75	100	82,5

Number of training sessions for skill development

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of training sessions for skill development	11,616	11,184	-0,432	#	Maximize	Internal Operations Perspective

Description This indicator is to know the number of training sessions imparted, over one year time. This is needed to keep them updated of the latest developments.

Graph for Number of training sessions for skill development

Data for Number of training sessions for skill development

Dates	Weight	Min	Max	Value
29.01.2009	2	4	20	11,616
30.01.2009	2	4	20	11,184

Crime Reduction Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Crime Reduction Perspective

31,88 %

45,4 %

+ 13,52%

Police Services Scorecard

Indicators

Dip in Crime against person

�Crimes against Property� reduction

Lowering of Criminal Code Violations

% drop in criminal activities during major events *

% dip in youth involved in crimes *

* - Information for this metric is limited in sample report Description This group of KPIs gives the degree of drop in various sources, from which crime stems.

Graph for Crime Reduction Perspective

Data for Crime Reduction Perspective

Dates	Value	Weight
29.01.2009	31,88	2
30.01.2009	45,4	2

Dip in Crime against person

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Dip in Crime against person	10,45	69,4	+ 58,95	%	Maximize	Crime Reduction Perspective

Description This KPI considers the extent to which the instances of murders, abduction, kidnappings, assaults etc were brought down over one year period.

Graph for Dip in Crime against person

Data for Dip in Crime against person

Dates	Weight	Min	Max	Value
29.01.2009	2	10	100	10,45
30.01.2009	2	10	100	69,4

�Crimes against Property� reduction

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	�Crimes against Property� reduction	76,8	32,7	-44,1	%	Maximize	Crime Reduction Perspective

Description This indicator is to have the drop in cases of stealing, theft, fraud etc. that occur in the city, in one year time.

Graph for �Crimes against Property� reduction

Data for �Crimes against Property� reduction

Dates	Weight	Min	Max	Value
29.01.2009	2	0	100	76,8
30.01.2009	2	0	100	32,7

Lowering of Criminal Code Violations

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Lowering of Criminal Code Violations	15,7	44	+ 28,3	%	Maximize	Crime Reduction Perspective

Description This KPI takes the decrease in number of instances, in which explosives, gaming, betting etc were noticed, in one year�s time.

Graph for Lowering of Criminal Code Violations

Data for Lowering of Criminal Code Violations

Dates	Weight	Min	Max	Value
29.01.2009	2	0	100	15,7
30.01.2009	2	0	100	44

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 25.01.2009 20:40:50