This is a Private Sector Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Private Sector KPI. With this software you can also design your own scorecards, KPIs and metrics.

Private Sector Organization Scorecard

Report includes: 1 day(s), from 28.10.2008 to 28.10.2008

Name

Start value

End value

Dynamic

Contains

Private Sector Organization Scorecard

38,05 %

0 %

Financial Perspective	(13,3%, 0%)
Customer Perspective	(31%, 0%)
Internal Processes Perspective	(47%, 0%)
Employee Perspective	(76,7%, 0%)

Graph for Private Sector Organization Scorecard

Data for Private Sector Organization Scorecard

Dates	Value
28.10.2008	38,05

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

13,35 %

Private Sector Organization Scorecard

Indicators

% increase in annual profits

% decrease in operational expenses

% Increase in Sales Revenue *

% Repeat Business *

* - Information for this metric is limited in sample report Description This perspective helps in judging the operations of a private sector organization in financial terms.

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
28.10.2008	13,35	3

% increase in annual profits

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% increase in annual profits	4,95	4,95	0	%	Maximize	Financial Perspective

Description It indicates % increase in annual profits of the organization over the last year.

Graph for % increase in annual profits

Data for % increase in annual profits

Dates	Weight	Min	Max	Value
28.10.2008	3	0	150	4,95

% decrease in operational expenses

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% decrease in operational expenses	0,8	0,8	0	%	Maximize	Financial Perspective

Description It refers to % decrease in operational expenses of the company over the last year.

Graph for % decrease in operational expenses

Data for % decrease in operational expenses

Dates	Weight	Min	Max	Value
28.10.2008	3	0	40	0,8

Customer Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Customer Perspective

30,97 %

Private Sector Organization Scorecard

Indicators

% Increase in Positive Customer feedback

Full and on time Deliveries

Error Resolution time *

Customer focused Initiatives taken *

* - Information for this metric is limited in sample report Description This perspective helps in judging the customer perception and customer oriented activities initiated by the private sector organization.

Graph for Customer Perspective

Data for Customer Perspective

Dates	Value	Weight
28.10.2008	30,97	3

% Increase in Positive Customer feedback

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% Increase in Positive Customer feedback	4,402	4,402	0	#	Maximize	Customer Perspective

Description It indicates the % increase in the number of positives feedback received from the customer side in a month.

Graph for % Increase in Positive Customer feedback

Data for % Increase in Positive Customer feedback

Dates	Weight	Min	Max	Value
28.10.2008	3	1	15	4,402

Full and on time Deliveries

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Full and on time Deliveries	80,96	80,96	0	%	Maximize	Customer Perspective

Description It refers to the % of delivery that are perfectly made and on time.

Graph for Full and on time Deliveries

Data for Full and on time Deliveries

Dates	Weight	Min	Max	Value
28.10.2008	3	80	100	80,96

Internal Processes Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Internal Processes Perspective

47,04 %

Private Sector Organization Scorecard

Indicators

% improvement in Output rates

Number of Production Schedules met

% decrease in lost time from injuries *

Quality measures *

% Reduction in Lead times *

* - Information for this metric is limited in sample report Description This perspective provides an insight of the internal processes of the organization.

Graph for Internal Processes Perspective

Data for Internal Processes Perspective

Dates	Value	Weight
28.10.2008	47,04	2

% improvement in Output rates

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% improvement in Output rates	41,6	41,6	0	%	Maximize	Internal Processes Perspective

Description It refers to the % improvement in output rate of the business operations over the last one year.

Graph for % improvement in Output rates

Data for % improvement in Output rates

Dates	Weight	Min	Max	Value
28.10.2008	2	10	60	41,6

Number of Production Schedules met

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Production Schedules met	8,929	8,929	0	Score	Maximize	Internal Processes Perspective

Description It refers to the number of production schedules that are met by the organization (on a scale of 1 to 10).

Graph for Number of Production Schedules met

Data for Number of Production Schedules met

Dates	Weight	Min	Max	Value
28.10.2008	3	1	10	8,929

Employee Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Employee Perspective

76,74 %

Private Sector Organization Scorecard

Indicators

% Reduction in Absenteeism level

Average number of learning days per employee

Training sessions *

Employee's Training Ratio *

* - Information for this metric is limited in sample report Description This perspective takes into account KPIs that help in judging the human resource aspect of the business.

Graph for Employee Perspective

Data for Employee Perspective

Dates	Value	Weight
28.10.2008	76,74	2

% Reduction in Absenteeism level

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% Reduction in Absenteeism level	97,4	97,4	0	%	Maximize	Employee Perspective

Description It refers to the % reduction in absenteeism level prevailing in the private sector organization over the last 3 years.

Graph for % Reduction in Absenteeism level

Data for % Reduction in Absenteeism level

Dates	Weight	Min	Max	Value
28.10.2008	2	50	100	97,4

Average number of learning days per employee

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average number of learning days per employee	23,208	23,208	0	days	Maximize	Employee Perspective

Description It indicates the average number of learning days per employee given annually.

Graph for Average number of learning days per employee

Data for Average number of learning days per employee

Dates	Weight	Min	Max	Value
28.10.2008	3	6	24	23,208

Created by: AKS- Labs
Report created with Balanced Scorecard Designer at 20.11.2008 17:26:17