This is a Radio Station Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Radio Station KPI. With this software you can also design your own scorecards, KPIs and metrics.

Radio Station Scorecard

Report includes: 2 day(s), from 23.12.2008 to 24.12.2008

Name

Start value

End value

Dynamic

Contains

Radio Station Scorecard

47,96 %

36,19 %

-11,77 %

Financial Perspective	(14,7%, -48,07%)
Music Formats Perspective	(36%, -4,66%)
Technology Perspective	(44%, 18,23%)
Internal Operations Perspective	(57%, -9,48%)

Graph for Radio Station Scorecard

Data for Radio Station Scorecard

Dates	Value
23.12.2008	47,96
24.12.2008	36,19

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

62,77 %

14,7 %

-48,07%

Radio Station Scorecard

Indicators

Annual Revenue

Sales per Employee

Membership Cost

Average Recording rates *

* - Information for this metric is limited in sample report Description This aspect is for fulfilling the very basic aim for the existence of Radio Station, i.e. to draw enough monetary gains from the operations.

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
23.12.2008	62,77	3
24.12.2008	14,7	3

Annual Revenue

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Annual Revenue	5,149	5,226	+ 0,077	$ million	Maximize	Financial Perspective

Description This KPI is the most direct and useful indicator to know the financial stand of the radio station. 'Running Advertisements' is the commonest way of earning financially, though additional routes may be devised as per the innovation and creativity of the team.

Graph for Annual Revenue

Data for Annual Revenue

Dates	Weight	Min	Max	Value
23.12.2008	3	3	10	5,149
24.12.2008	3	3	10	5,226

Sales per Employee

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Sales per Employee	0,45198	0,0737	-0,378	$ million	Maximize	Financial Perspective

Description This is to judge the financial performance, on per employee basis.

Graph for Sales per Employee

Data for Sales per Employee

Dates	Weight	Min	Max	Value
23.12.2008	3	0,01	0,5	0,45198
24.12.2008	3	0,01	0,5	0,0737

Membership Cost

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Membership Cost	13,32	10,31	-3,01	$	Maximize	Financial Perspective

Description This parameter is to ensure that enough financial gains are being extracted from the operations of Radio Station. This can be calculated on yearly basis.

Graph for Membership Cost

Data for Membership Cost

Dates	Weight	Min	Max	Value
23.12.2008	2	10	20	13,32
24.12.2008	2	10	20	10,31

Music Formats Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Music Formats Perspective

40,63 %

35,97 %

-4,66%

Radio Station Scorecard

Indicators

Number of Record Companies

Number of Services offered

Advertisements: Musical Shows Ratio

Number of Age groups Catered *

* - Information for this metric is limited in sample report Description This group of indicators is for keeping a measurable check on the music patterns, the station is following.

Graph for Music Formats Perspective

Data for Music Formats Perspective

Dates	Value	Weight
23.12.2008	40,63	2
24.12.2008	35,97	2

Number of Record Companies

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Record Companies	7,37	13,925	+ 6,555	#	Maximize	Music Formats Perspective

Description The value is equal to the number of Record Companies that send their music CDs to the radio station, on a weekly basis. This hints at the popularity of the radio station as more requests would mean that it owns a 'good name' among the masses.

Graph for Number of Record Companies

Data for Number of Record Companies

Dates	Weight	Min	Max	Value
23.12.2008	3	5	20	7,37
24.12.2008	3	5	20	13,925

Number of Services offered

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Services offered	2,774	2,069	-0,705	#	Maximize	Music Formats Perspective

Description Some of the Radio Stations are also into making available the equipments for occasions like dinners, parties etc. This takes ahead the motive of the Radio Station.

Graph for Number of Services offered

Data for Number of Services offered

Dates	Weight	Min	Max	Value
23.12.2008	2	2	5	2,774
24.12.2008	2	2	5	2,069

Advertisements: Musical Shows Ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Advertisements: Musical Shows Ratio	13,315	12,58	-0,735	%	Maximize	Music Formats Perspective

Description This parameter is to have an idea of the mix of the two most important constituents. One is for the organization (advertisements) and the other for the customers (music). A balance has to be there between the two to create a win-win situation.

Graph for Advertisements: Musical Shows Ratio

Data for Advertisements: Musical Shows Ratio

Dates	Weight	Min	Max	Value
23.12.2008	2	10	25	13,315
24.12.2008	2	10	25	12,58

Technology Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Technology Perspective

25,72 %

43,95 %

+ 18,23%

Radio Station Scorecard

Indicators

Number of interactive Platforms Provided

'Off-Air' Index

Approval Ratio

Specific Absorption rate *

* - Information for this metric is limited in sample report Description This perspective is to take care of the technical part of organization's operations.

Graph for Technology Perspective

Data for Technology Perspective

Dates	Value	Weight
23.12.2008	25,72	3
24.12.2008	43,95	3

Number of interactive Platforms Provided

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of interactive Platforms Provided	5,408	4,152	-1,256	#	Maximize	Technology Perspective

Description More than one way of communicating is needed to make it a 'two-way communication'. This will involve the listeners more as they will have a greater say in the information that is being dispersed. The alternatives may comprise 'creation of a website', 'facility of live chat', 'communities' etc; the latest being 'iPhone Technology'.

Graph for Number of interactive Platforms Provided

Data for Number of interactive Platforms Provided

Dates	Weight	Min	Max	Value
23.12.2008	3	2	10	5,408
24.12.2008	3	2	10	4,152

'Off-Air' Index

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	'Off-Air' Index	0,00965	0,00452	-0,00513	#	Minimize	Technology Perspective

Description This can be calculated by looking at the ratio that 'minutes of non-broadcast period' bears to the 'total minutes of transmission'. The parameter shows the potency of technical side of the radio station. Further, it also indicates at the number of 'back-up' plans and their efficiency in taking over, when the 'supposed route' is not working properly.

Graph for 'Off-Air' Index

Data for 'Off-Air' Index

Dates	Weight	Min	Max	Value
23.12.2008	2	0	0,01	0,00965
24.12.2008	2	0	0,01	0,00452

Approval Ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Approval Ratio	0,9084	0,9432	+ 0,0348	#	Maximize	Technology Perspective

Description The Electromagnetic waves used for transmission of data from Radio Stations, though are not very harmful but people exposed to these for a long time can suffer in the long term. The workers at such places fall in this category. This requires deployment of Safety Measures, in accordance with the guidelines issued by organizations such as FCC.
The value of this parameter can be had by looking at the degree of compliance with the proposed measures.

Graph for Approval Ratio

Data for Approval Ratio

Dates	Weight	Min	Max	Value
23.12.2008	3	0,9	1	0,9084
24.12.2008	3	0,9	1	0,9432

Internal Operations Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Internal Operations Perspective

66,46 %

56,98 %

-9,48%

Radio Station Scorecard

Indicators

Live Sessions

Number of Recording sessions

Number of Employees

LPFM Stations Range *

* - Information for this metric is limited in sample report Description This category ensures that the processes keep working smoothly.

Graph for Internal Operations Perspective

Data for Internal Operations Perspective

Dates	Value	Weight
23.12.2008	66,46	2
24.12.2008	56,98	2

Live Sessions

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Live Sessions	9,112	9,556	+ 0,444	#	Maximize	Internal Operations Perspective

Description This parameter hints at the number of sessions held, may be on weekly basis, with people who are from the same field as the radio caters to. Following this KPI will help the radio station in actually becoming useful to the ones who constitute the 'customer database'.

Graph for Live Sessions

Data for Live Sessions

Dates	Weight	Min	Max	Value
23.12.2008	2	4	10	9,112
24.12.2008	2	4	10	9,556

Number of Recording sessions

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Recording sessions	7,993	9,505	+ 1,512	#	Maximize	Internal Operations Perspective

Description This KPI shows the extent to which the radio station is 'current'. The aim should be to provide present and up-dated information, may be in the form of 'News'. This can be had on daily basis.

Graph for Number of Recording sessions

Data for Number of Recording sessions

Dates	Weight	Min	Max	Value
23.12.2008	3	7	10	7,993
24.12.2008	3	7	10	9,505

Number of Employees

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Employees	106,97	76,29	-30,68	#	Maximize	Internal Operations Perspective

Description This KPI is a way to know the degree of expansion it has done and managed, so far.

Graph for Number of Employees

Data for Number of Employees

Dates	Weight	Min	Max	Value
23.12.2008	3	20	150	106,97
24.12.2008	3	20	150	76,29

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 19.12.2008 21:37:50