This is a Ski Resort Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Ski Resort KPI. With this software you can also design your own scorecards, KPIs and metrics.

Ski Resort Scorecard

Report includes: 2 day(s), from 03.04.2009 to 04.04.2009

Name

Start value

End value

Dynamic

Contains

Ski Resort Scorecard

61,83 %

65,03 %

+ 3,2 %

Financial Perspective	(56,8%, -29,58%)
Internal Operations	(81,8%, 25,44%)
Service Structure Perspective	(54,8%, 1,28%)
Safety Measures Perspective	(62,4%, 20,91%)

Graph for Ski Resort Scorecard

Data for Ski Resort Scorecard

Dates	Value
03.04.2009	61,83
04.04.2009	65,03

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

86,41 %

56,83 %

-29,58%

Ski Resort Scorecard

Indicators

Average Gross Revenue

Average Operating Profit

Increase in Revenue per Employee

Revenue on per Skier Visit *

* - Information for this metric is limited in sample report Description This perspective is helpful in gauging the standing of the ski resort in financial terms.

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
03.04.2009	86,41	3
04.04.2009	56,83	3

Average Gross Revenue

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Gross Revenue	44,87	34,07	-10,8	$ million	Maximize	Financial Perspective

Description This is equal to the average gross revenue that is earned by the resort on annual basis.

Graph for Average Gross Revenue

Data for Average Gross Revenue

Dates	Weight	Min	Max	Value
03.04.2009	2	5	50	44,87
04.04.2009	2	5	50	34,07

Average Operating Profit

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Operating Profit	17,568	13,768	-3,8	$ million	Maximize	Financial Perspective

Description This is equal to the average operating profit that is earned by the resort on annual basis.

Graph for Average Operating Profit

Data for Average Operating Profit

Dates	Weight	Min	Max	Value
03.04.2009	3	1	20	17,568
04.04.2009	3	1	20	13,768

Increase in Revenue per Employee

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Increase in Revenue per Employee	69,7	37,3	-32,4	%	Maximize	Financial Perspective

Description This is needed to have the rate at which the revenue collected on per employee basis rises.

Graph for Increase in Revenue per Employee

Data for Increase in Revenue per Employee

Dates	Weight	Min	Max	Value
03.04.2009	2	0	100	69,7
04.04.2009	2	0	100	37,3

Internal Operations

Name

Start value

End value

Dynamic

Parent

Contains

Internal Operations

56,34 %

81,78 %

+ 25,44%

Ski Resort Scorecard

Indicators

Uphill Capacity per Hour

Average Waiting Time

Average Daily Skiing Hours

VTF per Hour *

Days of Operations *

* - Information for this metric is limited in sample report Description This is to have the way the operations inside the organization are proceeding.

Graph for Internal Operations

Data for Internal Operations

Dates	Value	Weight
03.04.2009	56,34	3
04.04.2009	81,78	3

Uphill Capacity per Hour

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Uphill Capacity per Hour	34225	21200	-1,302E004	#	Maximize	Internal Operations

Description This is equal to the number of skiers and riders that can be taken uphill on per hour basis.

Graph for Uphill Capacity per Hour

Data for Uphill Capacity per Hour

Dates	Weight	Min	Max	Value
03.04.2009	2	10000	35000	34225
04.04.2009	2	10000	35000	21200

Average Waiting Time

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Waiting Time	26,75	9	-17,75	minutes	Minimize	Internal Operations

Description This is equal to the duration, on average basis for which the visitors have to wait to for skiing.

Graph for Average Waiting Time

Data for Average Waiting Time

Dates	Weight	Min	Max	Value
03.04.2009	2	5	30	26,75
04.04.2009	2	5	30	9

Average Daily Skiing Hours

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Daily Skiing Hours	8,778	11,826	+ 3,048	#	Maximize	Internal Operations

Description This is equal to the number of hours for which skiing is done, on daily basis.

Graph for Average Daily Skiing Hours

Data for Average Daily Skiing Hours

Dates	Weight	Min	Max	Value
03.04.2009	2	6	12	8,778
04.04.2009	2	6	12	11,826

Service Structure Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Service Structure Perspective

53,52 %

54,8 %

+ 1,28%

Ski Resort Scorecard

Indicators

Number of Additional Activities

Number of Chair Lift Systems

Number of Transport Equipments

Number of Instructors *

Length of Trail *

* - Information for this metric is limited in sample report Description This group of KPIs is useful in gauging the structure of the services package that is being offered by the resort.

Graph for Service Structure Perspective

Data for Service Structure Perspective

Dates	Value	Weight
03.04.2009	53,52	2
04.04.2009	54,8	2

Number of Additional Activities

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Additional Activities	5,668	3,384	-2,284	#	Maximize	Service Structure Perspective

Description This KPI is equal to the number of facilities offered at the resort. Some of these include- sledding, snowmobiling, ice-skating and dog sledding.

Graph for Number of Additional Activities

Data for Number of Additional Activities

Dates	Weight	Min	Max	Value
03.04.2009	2	2	6	5,668
04.04.2009	2	2	6	3,384

Number of Chair Lift Systems

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Chair Lift Systems	2,136	2,556	+ 0,42	#	Maximize	Service Structure Perspective

Description This is equal to the number of chair lift systems that have been put into place.

Graph for Number of Chair Lift Systems

Data for Number of Chair Lift Systems

Dates	Weight	Min	Max	Value
03.04.2009	2	1	5	2,136
04.04.2009	2	1	5	2,556

Number of Transport Equipments

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Transport Equipments	2,45	4,63	+ 2,18	#	Maximize	Service Structure Perspective

Description This is the number of carriers that have been used at the resort. For instance, rope tows, gondolas and aerial trams can be some of the options.

Graph for Number of Transport Equipments

Data for Number of Transport Equipments

Dates	Weight	Min	Max	Value
03.04.2009	2	1	6	2,45
04.04.2009	2	1	6	4,63

Safety Measures Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Safety Measures Perspective

41,53 %

62,44 %

+ 20,91%

Ski Resort Scorecard

Indicators

Medical Facilities Availability

Average Patrolling Frequency

Area Policy Abiding ratio

Customers' View on Safety Aspects *

* - Information for this metric is limited in sample report Description This group of KPIs is to know the safety measures that the resort has implemented to ensure that injuries are minimized.

Graph for Safety Measures Perspective

Data for Safety Measures Perspective

Dates	Value	Weight
03.04.2009	41,53	2
04.04.2009	62,44	2

Medical Facilities Availability

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Medical Facilities Availability	4,375	1,63	-2,745	Score	Maximize	Safety Measures Perspective

Description This is equal to the number options available for providing medical assistance in case a mis-happening occurs. The value can be had on a scale of 1-10.

Graph for Medical Facilities Availability

Data for Medical Facilities Availability

Dates	Weight	Min	Max	Value
03.04.2009	3	1	10	4,375
04.04.2009	3	1	10	1,63

Average Patrolling Frequency

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Patrolling Frequency	11,37	15,478	+ 4,108	#	Maximize	Safety Measures Perspective

Description Ski patrols are needed to timely detect the trapped tourists. This KPI is equal to the number of visits that the patrolling squad does in one day.

Graph for Average Patrolling Frequency

Data for Average Patrolling Frequency

Dates	Weight	Min	Max	Value
03.04.2009	3	5	18	11,37
04.04.2009	3	5	18	15,478

Area Policy Abiding ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Area Policy Abiding ratio	0,7108	0,9916	+ 0,281	#	Maximize	Safety Measures Perspective

Description This is equal to the ratio at which the ski resort follows the rules that have been framed for the adventure sport. This is to minimize the dangers to the visitors.

Graph for Area Policy Abiding ratio

Data for Area Policy Abiding ratio

Dates	Weight	Min	Max	Value
03.04.2009	2	0,4	1	0,7108
04.04.2009	2	0,4	1	0,9916

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 30.03.2009 21:15:47