This is a Swimming Pool Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Swimming Pool KPI. With this software you can also design your own scorecards, KPIs and metrics.

Swimming Pool Scorecard

Report includes: 2 day(s), from 13.04.2009 to 14.04.2009

Name

Start value

End value

Dynamic

Contains

Swimming Pool Scorecard

55,69 %

54,57 %

-1,12 %

Safety Aspect	(35,8%, -22,5%)
Water Content Perspective	(56,5%, 1,2%)
Administrative Capability Perspective	(65,7%, 4,64%)
Internal Operations and Financial Assessment	(68,6%, 21,69%)

Graph for Swimming Pool Scorecard

Data for Swimming Pool Scorecard

Dates	Value
13.04.2009	55,69
14.04.2009	54,57

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Safety Aspect

Name

Start value

End value

Dynamic

Parent

Contains

Safety Aspect

58,34 %

35,84 %

-22,5%

Swimming Pool Scorecard

Indicators

Trainer’s Grading

Accidental Instances in Last One Year

Number of Complaints Reported

‘Water Replacement’ Frequency *

Water Testing Frequency *

* - Information for this metric is limited in sample report Description This is one of the most important factors that can affect the repute of the place.

Graph for Safety Aspect

Data for Safety Aspect

Dates	Value	Weight
13.04.2009	58,34	3
14.04.2009	35,84	3

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Trainer’s Grading

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Trainer’s Grading	4,582	1,441	-3,141	Score	Maximize	Safety Aspect

Description This metric shows the ability of trainers in shouldering the responsibility of training the members. Scale numbered from 1-10 serves the purpose of obtaining the value.

Graph for Trainer’s Grading

Data for Trainer’s Grading

Dates	Weight	Min	Max	Value
13.04.2009	2	1	10	4,582
14.04.2009	2	1	10	1,441

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Accidental Instances in Last One Year

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Accidental Instances in Last One Year	0,075	4,74	+ 4,665	#	Minimize	Safety Aspect

Description This indicator captures the number of times the place witnessed ‘unfortunate’ instances of injuries or even the fatal ones (in extreme cases). The value also reflects the promptness of staff in acting in desired way.

Graph for Accidental Instances in Last One Year

Data for Accidental Instances in Last One Year

Dates	Weight	Min	Max	Value
13.04.2009	2	0	5	0,075
14.04.2009	2	0	5	4,74

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Number of Complaints Reported

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Complaints Reported	8,535	9,6	+ 1,065	#	Minimize	Safety Aspect

Description This indicator has its value equal to the number of complaints that are reported to the administration on weekly basis. This will include- ‘burning eyes’, ‘burning throat’ etc.

Graph for Number of Complaints Reported

Data for Number of Complaints Reported

Dates	Weight	Min	Max	Value
13.04.2009	2	0	15	8,535
14.04.2009	2	0	15	9,6

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Water Content Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Water Content Perspective

55,33 %

56,53 %

+ 1,2%

Swimming Pool Scorecard

Indicators

Chlorine Volume

pH Range

Dissolved Salts

Calcium Hardness *

* - Information for this metric is limited in sample report Description This set of KPIs is to cross-check the amount of chemicals in water of the pool.

Graph for Water Content Perspective

Data for Water Content Perspective

Dates	Value	Weight
13.04.2009	55,33	3
14.04.2009	56,53	3

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Chlorine Volume

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Chlorine Volume	0,3042	0,6171	+ 0,313	ppm	Minimize	Water Content Perspective

Description This indicator is to know the volume of Chlorine in the pool water.

Graph for Chlorine Volume

Data for Chlorine Volume

Dates	Weight	Min	Max	Value
13.04.2009	3	0,3	1	0,3042
14.04.2009	3	0,3	1	0,6171

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pH Range

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	pH Range	7,1626	7,3858	+ 0,223	pH units	Minimize	Water Content Perspective

Description This KPI is to have te interval in which the pH of the pool water should be maintained.

Graph for pH Range

Data for pH Range

Dates	Weight	Min	Max	Value
13.04.2009	2	7	7,6	7,1626
14.04.2009	2	7	7,6	7,3858

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Dissolved Salts

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Dissolved Salts	759	520,5	-238,5	ppm	Minimize	Water Content Perspective

Description This indicator takes care of the amount of dissolves salts in the pool water.

Graph for Dissolved Salts

Data for Dissolved Salts

Dates	Weight	Min	Max	Value
13.04.2009	2	0	1500	759
14.04.2009	2	0	1500	520,5

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Administrative Capability Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Administrative Capability Perspective

61,03 %

65,67 %

+ 4,64%

Swimming Pool Scorecard

Indicators

Swimmers’ Accommodation

Memberships’ Rise

Water Content and Chemicals’ Standards Compliance

Infrastructure Rating *

* - Information for this metric is limited in sample report Description This set of KPIs is to have an idea about the way the administrative division is functioning.

Graph for Administrative Capability Perspective

Data for Administrative Capability Perspective

Dates	Value	Weight
13.04.2009	61,03	2
14.04.2009	65,67	2

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Swimmers’ Accommodation

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Swimmers’ Accommodation	11,335	8,206	-3,129	#	Maximize	Administrative Capability Perspective

Description This KPI is equal to the number of swimmers who can swim in the pool at any given time.

Graph for Swimmers’ Accommodation

Data for Swimmers’ Accommodation

Dates	Weight	Min	Max	Value
13.04.2009	2	5	12	11,335
14.04.2009	2	5	12	8,206

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Memberships’ Rise

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Memberships’ Rise	33,52	36,53	+ 3,01	%	Maximize	Administrative Capability Perspective

Description The value of this indicator, when obtained on yearly basis shows extent to which the administrative staff succeeded in the job entrusted to them.

Graph for Memberships’ Rise

Data for Memberships’ Rise

Dates	Weight	Min	Max	Value
13.04.2009	2	10	80	33,52
14.04.2009	2	10	80	36,53

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Water Content and Chemicals’ Standards Compliance

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Water Content and Chemicals’ Standards Compliance	8,434	6,715	-1,719	Score	Maximize	Administrative Capability Perspective

Description There are certain permissible limits given for various chemicals of the pool water. This indicator is for having the extent to which the management is abiding by the rules and guidelines (on a scale of 1 to 10).

Graph for Water Content and Chemicals’ Standards Compliance

Data for Water Content and Chemicals’ Standards Compliance

Dates	Weight	Min	Max	Value
13.04.2009	3	1	10	8,434
14.04.2009	3	1	10	6,715

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Internal Operations and Financial Assessment

Name

Start value

End value

Dynamic

Parent

Contains

Internal Operations and Financial Assessment

46,94 %

68,63 %

+ 21,69%

Swimming Pool Scorecard

Indicators

Cleaning Expenses

Monthly Membership Collection Per Member

Number of Operational Hours

Trouble Shooting Capability *

* - Information for this metric is limited in sample report Description This collection of indicators serves the purpose of giving a financial insight into the operations.

Graph for Internal Operations and Financial Assessment

Data for Internal Operations and Financial Assessment

Dates	Value	Weight
13.04.2009	46,94	2
14.04.2009	68,63	2

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Cleaning Expenses

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Cleaning Expenses	500,8	318,4	-182,4	$	Minimize	Internal Operations and Financial Assessment

Description This metric is for knowing the expenditure being incurred by the administrative wing of the place in ensuring that the contents of the pool are always clean. The value can be had on monthly basis.

Graph for Cleaning Expenses

Data for Cleaning Expenses

Dates	Weight	Min	Max	Value
13.04.2009	2	200	1000	500,8
14.04.2009	2	200	1000	318,4

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Monthly Membership Collection Per Member

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Monthly Membership Collection Per Member	2988,5	3555,5	+ 567	$	Maximize	Internal Operations and Financial Assessment

Description This indicator is to know the monthly membership fee charged from the members by the managerial staff of the place.

Graph for Monthly Membership Collection Per Member

Data for Monthly Membership Collection Per Member

Dates	Weight	Min	Max	Value
13.04.2009	2	500	5000	2988,5
14.04.2009	2	500	5000	3555,5

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Number of Operational Hours

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Operational Hours	9,36	14,16	+ 4,8	hrs	Maximize	Internal Operations and Financial Assessment

Description This indicator is equal to the number of hours for which the pool operates on daily basis.

Graph for Number of Operational Hours

Data for Number of Operational Hours

Dates	Weight	Min	Max	Value
13.04.2009	3	8	24	9,36
14.04.2009	3	8	24	14,16

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 09.04.2009 9:03:13