This is a Value Based Management Metric Dashboard (Diamond) Report, it is one of reports that Balanced Scorecard Designer can generate for Value Based Management KPI. With this software you can also design your own scorecards, KPIs and metrics.

Value Based Management Scorecard

Report includes: 2 day(s), from 10.02.2009 to 11.02.2009

Name

Start value

End value

Dynamic

Contains

Value Based Management Scorecard

55,83 %

51,6 %

-4,23 %

Financial Performance Perspective	(43,4%, -14,36%)
Customer satisfaction and Value Perspective	(67,6%, -1,28%)
Evaluating 'Innovation and Value' aspects of Products	(53%, 5,42%)
Employee Satisfaction and Learning Perspective	(38,5%, -3,09%)

Graph for Value Based Management Scorecard

Data for Value Based Management Scorecard

Dates	Value
10.02.2009	55,83
11.02.2009	51,6

Financial Performance Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Performance Perspective

57,74 %

43,38 %

-14,36%

Value Based Management Scorecard

Indicators

Cost per unit decrease

Measuring the variation of Economic profit in adding 'value' to the investors' wealth

'Return on sales' Rise

Amount gained from Improved Working capital *

Market Share Growth rate *

* - Information for this metric is limited in sample report Description This group of indicators is to take care of the financial standing of the organization.

Graph for Financial Performance Perspective

Data for Financial Performance Perspective

Dates	Value	Weight
10.02.2009	57,74	3
11.02.2009	43,38	3

Cost per unit decrease

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Cost per unit decrease	86,77	58,6	-28,17	%	Maximize	Financial Performance Perspective

Description This is to have the extent to which the cost of manufacturing single unit has gone down.

Graph for Cost per unit decrease

Data for Cost per unit decrease

Dates	Weight	Min	Max	Value
10.02.2009	2	10	100	86,77
11.02.2009	2	10	100	58,6

Measuring the variation of Economic profit in adding 'value' to the investors' wealth

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Measuring the variation of Economic profit in adding 'value' to the investors' wealth	71,68	109,92	+ 38,24	%	Maximize	Financial Performance Perspective

Description This KPI can be had by using the formula-
Amount of Capital Invested*(Return on Invested Capital- Weighted average cost of Capital)
Fluctuations in its value indicate the improvement in 'financial' terms.

Graph for Measuring the variation of Economic profit in adding 'value' to the investors' wealth

Data for Measuring the variation of Economic profit in adding 'value' to the investors' wealth

Dates	Weight	Min	Max	Value
10.02.2009	2	40	200	71,68
11.02.2009	2	40	200	109,92

'Return on sales' Rise

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	'Return on sales' Rise	220,45	201,9	-18,55	%	Maximize	Financial Performance Perspective

Description This KPI can be had by looking at the ratio borne by 'net income (before interest and tax)' to 'sales'.

Graph for 'Return on sales' Rise

Data for 'Return on sales' Rise

Dates	Weight	Min	Max	Value
10.02.2009	2	50	400	220,45
11.02.2009	2	50	400	201,9

Customer satisfaction and Value Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Customer satisfaction and Value Perspective

68,87 %

67,59 %

-1,28%

Value Based Management Scorecard

Indicators

Level of Customer service

Customer Retention ratio

Fraction of customer base that considers the products or services 'beyond expectations'

Re-purchase Possibility *

* - Information for this metric is limited in sample report Description This group of KPIs serves the purpose of evaluating the status of 'Value' being provided to customers.

Graph for Customer satisfaction and Value Perspective

Data for Customer satisfaction and Value Perspective

Dates	Value	Weight
10.02.2009	68,87	3
11.02.2009	67,59	3

Level of Customer service

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Level of Customer service	4,717	8,785	+ 4,068	Score	Maximize	Customer satisfaction and Value Perspective

Description The value of this KPI can be obtained by placing the 'customer service' on the relevant position on a scale of 1-10.

Graph for Level of Customer service

Data for Level of Customer service

Dates	Weight	Min	Max	Value
10.02.2009	3	1	10	4,717
11.02.2009	3	1	10	8,785

Customer Retention ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Customer Retention ratio	0,7876	0,8776	+ 0,09	#	Maximize	Customer satisfaction and Value Perspective

Description This indicator is to have the degree of retaining the customers.

Graph for Customer Retention ratio

Data for Customer Retention ratio

Dates	Weight	Min	Max	Value
10.02.2009	3	0,1	1	0,7876
11.02.2009	3	0,1	1	0,8776

Fraction of customer base that considers the products or services 'beyond expectations'

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Fraction of customer base that considers the products or services 'beyond expectations'	75,25	72,28	-2,97	%	Maximize	Customer satisfaction and Value Perspective

Description This KPI is yet another way of reflecting the opinion held by customers regarding the outputs of the organizations.

Graph for Fraction of customer base that considers the products or services 'beyond expectations'

Data for Fraction of customer base that considers the products or services 'beyond expectations'

Dates	Weight	Min	Max	Value
10.02.2009	2	10	100	75,25
11.02.2009	2	10	100	72,28

Evaluating 'Innovation and Value' aspects of Products

Name

Start value

End value

Dynamic

Parent

Contains

Evaluating 'Innovation and Value' aspects of Products

47,62 %

53,04 %

+ 5,42%

Value Based Management Scorecard

Indicators

Research Funds: Revenues

% drop in 'New Product Development time'

'Defect rate' Fall

Quality enhancement level *

Rise in 'Number of Products developed' *

* - Information for this metric is limited in sample report Description The KPIs collected under this class enable tracking of product Innovation aspects.

Graph for Evaluating 'Innovation and Value' aspects of Products

Data for Evaluating 'Innovation and Value' aspects of Products

Dates	Value	Weight
10.02.2009	47,62	2
11.02.2009	53,04	2

Research Funds: Revenues

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Research Funds: Revenues	13,85	9,815	-4,035	%	Maximize	Evaluating 'Innovation and Value' aspects of Products

Description This KPI shows the commitment, on the part of management in ensuring that continuous research efforts keep occurring in the product area.

Graph for Research Funds: Revenues

Data for Research Funds: Revenues

Dates	Weight	Min	Max	Value
10.02.2009	2	5	20	13,85
11.02.2009	2	5	20	9,815

% drop in 'New Product Development time'

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% drop in 'New Product Development time'	59,35	45,5	-13,85	%	Maximize	Evaluating 'Innovation and Value' aspects of Products

Description This indicator is to obtain the extent to which the efforts have paid, in terms of decrease in 'product development timeframe'. The value of this parameter can be had on yearly basis.

Graph for % drop in 'New Product Development time'

Data for % drop in 'New Product Development time'

Dates	Weight	Min	Max	Value
10.02.2009	2	10	60	59,35
11.02.2009	2	10	60	45,5

'Defect rate' Fall

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	'Defect rate' Fall	52,93	62,65	+ 9,72	%	Maximize	Evaluating 'Innovation and Value' aspects of Products

Description This metric is equal to the decrease experienced in the 'defect rate' found in products. The value of this KPI, again can be calculated over a period of one year.

Graph for 'Defect rate' Fall

Data for 'Defect rate' Fall

Dates	Weight	Min	Max	Value
10.02.2009	2	10	100	52,93
11.02.2009	2	10	100	62,65

Employee Satisfaction and Learning Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Employee Satisfaction and Learning Perspective

41,61 %

38,52 %

-3,09%

Value Based Management Scorecard

Indicators

Productivity Growth ratio

Drop in Illness/Accident ratio

Motivation Level

Number of Training sessions in one year *

* - Information for this metric is limited in sample report Description This set of indicators is for gauging the level of satisfaction and learning status of the employees in the organization.

Graph for Employee Satisfaction and Learning Perspective

Data for Employee Satisfaction and Learning Perspective

Dates	Value	Weight
10.02.2009	41,61	2
11.02.2009	38,52	2

Productivity Growth ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Productivity Growth ratio	0,4175	0,4094	-0,0081	#	Maximize	Employee Satisfaction and Learning Perspective

Description This KPI can be calculated on per employee basis.

Graph for Productivity Growth ratio

Data for Productivity Growth ratio

Dates	Weight	Min	Max	Value
10.02.2009	2	0,2	0,5	0,4175
11.02.2009	2	0,2	0,5	0,4094

Drop in Illness/Accident ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Drop in Illness/Accident ratio	0,817	0,7945	-0,0225	#	Maximize	Employee Satisfaction and Learning Perspective

Description This indicator is equal to the degree of decrease in unfortunate incidents related to health of the employees.

Graph for Drop in Illness/Accident ratio

Data for Drop in Illness/Accident ratio

Dates	Weight	Min	Max	Value
10.02.2009	3	0,7	1	0,817
11.02.2009	3	0,7	1	0,7945

Motivation Level

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Motivation Level	3,088	1,468	-1,62	Score	Maximize	Employee Satisfaction and Learning Perspective

Description This metric can be had by positioning the 'motivation level' of employees, on the whole on a scale numbered from 1-10.

Graph for Motivation Level

Data for Motivation Level

Dates	Weight	Min	Max	Value
10.02.2009	2	1	10	3,088
11.02.2009	2	1	10	1,468

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 06.02.2009 12:25:13