Health care facilities Balanced Scorecard Metrics

KPIs are a means to an end, the end being attainment of the organizational goals. They guide the workforce towards the achievement of the organizational goals.

For health care facilities, these can be classified in four categories- Financial, Internal processes, Social Accountability and Customer Perspective.

Financial perspective focuses KPIs like accounts receivable, operating profit and cost of development of new medicines and facilities. These aid in judging the financial progress and performance of the health care facilities.

Customer perspective comprises of KPIs like access to medical facilities by patients, cost of treatment, etc. These help in knowing the customer-s expectations and perceptions regarding the health care facility.

Operations perspective talks of KPIs such as average length of the stay, development time for new facilities and medicines, surgical cases inpatient and outpatient and express arrivals and regular queues. These help in picking out the key processes requiring improvement.

Social Accountability revolves around charity applications, disposal and recycling of medical waste, employee turnover, public health care initiatives and health education programmes. These help in knowing how far the Health care Facility has been successful in fulfilling its social responsibility.

• Download trial version of Health care facilities Performance Indicators. Health care facilities Evaluation Balanced Scorecard is distributed as an Excel file. Before purchase you can download a trial version of the scorecard. Health care facilities Evaluation Balanced Scorecard Excel file contains a dashboard (see screenshots below), help information section, Balanced Scorecard details.
• Purchase full version of Health care facilities Performance Indicators. Immediately after your order will be processed you will have a link to download Balanced Scorecard Excel file and file in Balanced Scorecard Designer format.
• Check Balanced Scorecard Toolkit for scorecard designing instructions.

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• Balanced Scorecard toolkit. Is a whitepaper where you will learn more about mathematics that stands behind Balanced Scorecard, you will learn basic ideas that will help to design your own scorecard, develop and implement KPI in your business processes.
• Balanced Scorecard fact sheet. The collection of business facts and statistics on Balanced Scorecard.
• Scorecard Design Software. This metric was designed with Balanced Scorecard Designer. This is a great tool for scorecards or KPI building, performance measurement and information sharing.

How to measure Medical performance with Health care facilities Scorecard for Excel

We have designed Health care facilities Balanced Scorecard in MS Excel, so now you can measure and control your performance using this popular business tool. Download trial version right now.

Why do I need these metrics?

MS Excel files that we distribute are a spreadsheets packed with metrics information and the performance calculation formulas.

It's a real-business information. We invested in research that involved experts from Medical Evaluation industry who elaborated and shared certain metrics. It's valuable, real-life experience which will help to improve the performance of your business.

• I'm sure you understand the importance of measuring and controlling business using correct metrics, so this small investment will return in a great increase in sales.

• To get a basic idea about what metrics to use. We learned a lot of business metrics and packed scorecard with the most successful.

• To have a sample excel file, which is easy to modify to fit your needs. All Excel formulas are available for copy and change.

• To start with measuring business performance. It's important to start with correct metrics, then you will be able to fulfill scorecard.

Health care facilities Evaluation Balanced Scorecard Screenshots

Metrics for Medical Evaluation. This is the actual scorecard with Health care facilities Performance Indicators and performance indicators. The performance indicators include: health care facilities,financial perspective,inpatient revenue,percentage of outpatient revenue,accounts receivables,percentage of medicaid revenue,customer perspective,customer complaints,cost of treatment,number of physicians.,patient satisfaction,operations,outpatient waiting time,average length of stay,successful surgeries of critical diseases,test turn-around time (tat),social accountability,charity applications,disposal & recycling of medical wastes,health education programs,public health research initiatives . Right now you can download trial version of Health care facilities Performance Indicators or purchase full version of this Balanced Scorecard.

Some Balanced Scorecard help information that explains how to interpret scorecard. What scores and weights can be changed.

Download or purchase Health care facilities Evaluation Balanced Scorecard