Insurance Claims Evaluation Balanced Scoreboard metrics template for Excel
[SOLUTIONS] [DOWNLOAD] [ORDERING] [SUPPORT] [PRESS] [PARTNERS] [TESTIMONIALS] [ABOUT US]

Insurance Claims Balanced Scorecard Metrics Template

Insurance Claims scorecard KPI - Balanced Scorecard metrics template example

Download Trial Version of KPIsBuy Full Version of KPIs

The Balanced Scorecard (BSC) dashboard indicates performance within each perspective and the total performance of Insurance.

Click to see more screenshots below.

Claims are one of the important considerations of an Insurance company. Proper management of insurance claims is required to effectively supervise the whole process, to detect fraudulent activities and to enhance the faith and confidence of policy holders in the working of the company. KPIs can be used as effective means to evaluate claims management processes to manage claims in the insurance companies.

KPIs in relation to Insurance Claims Management can be classified in 4 major perspectives- financial perspective, claim processing perspective, operational perspective and efficiency perspective.

Financial perspective talks about KPIs such as percentage increase in average claim payment per case, percentage decrease in expense payment per case, legal cost incurred as a percentage of total cost and percentage change in costs on claims processing.

Claim processing includes KPIs that judges the claim processing activities on various grounds i.e. percentage of records properly documented, claim settlement time, percentage settlement of claims and percentage increase in claim files managed by operator.

Operational perspective comprises of KPIs like percentage of no. of claims and new business policies issued, claim paid amount as a percentage of first year premium, claim paid amount as a percentage of renewal premium and number of claims per product.

Efficiency perspective helps in judging the claim management processes. It consists of KPIs like percentage decrease in customer complaints, number of litigation per open files, percentage decrease in fraudulent activities and percentage reduction in average claim processing time.

2 day Balanced Scorecard seminar, 16th – 17th September 2010 Moor Hall, UK (30 miles of London)

Need KPI? Ask KPI community for advise!

How to design winning KPI

Group that links together Balanced Scorecard consultants, web-based and desktop balanced scorecard software solution providers, end-users of Balanced Scorecard, e.g. business owners, CEOs, top managers and other.

Balanced Scorecard Training and Coaching. We provide web-based and on site Balanced Scorecard trainings.

FREE Graphical Balanced Scorecard (BSC) templates for your presentation

Notice from developers: the version of web-based KPI system is in development now.

There are more types of strategy map supported - including snowflake, vertical and horizontal trees
Insurance Claims scorecard - Strategy Map

Cascading Strategy Map:
Insurance Claims scorecard - Cascading Strategy Map

Cyclical Strategy Map:
Insurance Claims scorecard - Cyclical Strategy Map

Check overview scorecard report sample.

Check html scorecard report sample.

Check metrics (diamond) report sample.

Guide from KPI design to implementation and analysis of results.Premium KPI Guide Letter - email letter subscription with guides, checklists, schemes, real-life examples. Guide from KPI design to implementation and analysis of results. Learn more about KPI Guide Letter.

or free

We share best "how-to" ideas:

Subscribe to Balanced Scorecard ideas newsletter provided for free by authors of Strateg2Act web-site. You will have 1-2 emails every week with balanced scorecard ideas and tips.

 

Email:
Insurance Claims Metrics in Excel:
  • Download trial version of Insurance Claims Measures. Insurance Claims Evaluation Balanced Scoreboard is distributed as an Excel file. Before purchase you can download a trial version of the scorecard. Insurance Claims Evaluation Balanced Scoreboard Excel file contains a dashboard (see screenshots below), help information section, Balanced Scorecard details.
  • Purchase full version of Insurance Claims Measures. Immediately after your order will be processed you will have a link to download Balanced Scorecard (BSC) Excel file and file in Balanced Scorecard Designer format.
  • Use Insurance Claims scorecard online with BSC Designer Online system. This SaaS solutions provides world-wide access to scorecards with any web-browser.
  • It is necessary to start the design of KPIs with analysis of business problems, use Free SWOT Method Guide to perform this analysis. Check Balanced Scorecard Toolkit for scorecard designing instructions, download Key Risk Indicators (KRI) Toolkit for risk management.
More ideas on using Insurance Claims KPI:

Insurance companies have an important task of providing the policy holders their claims in cases where it is due. There are two aspects involved in it, first being that no genuine claimer is denied his/her rights and second that a pretender gets caught at the right time. However, this task of making sure that funds reach only the right person demands tremendous efforts from the Insurance company.

Sometimes, there is a really long process of confirmation that occurs prior to the actual offering of funds. All this has a single aim of ‘making right amount of money reach the right individual’.

One can construct a balanced scorecard to effectively monitor this task, thereby ensuring that the company earns reputation among its client base and success in its pre-set aims. This management instrument depends on the KPIs (Key Performance Indicators) that are collected on it to help the firm sail its boat unharmed out of the frequently ‘turbulent’ conditions faced during its operations.

By looking at the factors that affect the re-payments’ movements, one can frame fruitful indicators and head on with the task of conducting the disbursement job efficiently.

More useful information for Insurance Evaluation:

Business Intelligence (BI) for Insurance - measure performance with Insurance Claims Scorecard for Excel

We have designed Insurance Claims Balanced Scorecard (BSC) in MS Excel, so now you can measure and control your performance using this popular business tool. Download trial version right now.

Alignment with Balanced Scorecard and KPIs is a great way to control the performance of Insurance.

In comparison to other business performance measure and control methods, alignment with KPI is much more easier to implement and use. Use Insurance Claims scorecard to align business performance.

Why do I need these metrics?

MS Excel files that we distribute are a spreadsheets packed with metrics information and the performance calculation formulas.

It's a real-business information. We invested in research that involved experts from Insurance Evaluation industry who elaborated and shared certain metrics. It's valuable, real-life experience which will help to improve the performance of your business.

  • I'm sure you understand the importance of measuring and controlling business using correct metrics, so this small investment will return in a great increase in sales.

  • To get a basic idea about what metrics to use. We learned a lot of business metrics and packed scorecard with the most successful.

  • To have a sample excel file, which is easy to modify to fit your needs. All Excel formulas are available for copy and change.

  • To start with measuring business performance. It's important to start with correct metrics, then you will be able to fulfill scorecard.

Insurance Claims Evaluation Balanced Scoreboard Screenshots

This is the actual scorecard with Insurance Claims Measures and performance indicators.

Metrics for Insurance Evaluation. This is the actual scorecard with Insurance Claims Measures and performance indicators. The performance indicators include: financial perspective,% increase in average claim payment per case,percentage decrease in expense payment per case,legal cost incurred as a % of total cost,% change in costs on claims processing,claims processing perspective,% of records properly documented,claim settlement time,% settlement of claims,% increase in claim files managed by operator,operational perspective,% of no. of claims and new business policies issued,claim paid amount as a % of first year premium,claim paid amount as a % of renewal premium,no. of claims per product,efficiency perspective,% decrease in customer complaints,number of litigation per open files,% decrease in fraudulent activities,% reduction in average claim processing time.

These indicators can be converted from text into the visualized view with BSC Designer strategy map function. Right now you can download trial version of Insurance Claims Measures or purchase full version of this Balanced Scorecard. Also, it is possible to import this scorecard into web-based balanced scorecard (BSC) software - BSC Designer Online, so it will be accessible to you and your employees with any web-browser.

 
Some help information that explains how to interpret scorecard.
Some Balanced Scorecard help information that explains how to interpret scorecard. What scores and weights can be changed.

Download or purchase Insurance Claims Evaluation Balanced Scoreboard

Right now you can download a trial version of Insurance Claims Evaluation Balanced Scoreboard or purchase a full version online. Also, if you are interested you can subscribe to our e-course that helps a lot with Balanced Scorecard design.

Made in Devoler

Copyright © 2000-2012 AKS-Labs. All rights reserved.