ITIL Asset Management Balanced Scorecard Metrics
The concept of ITIL is rapidly gaining popularity across business veritcals. However dealing with the complexities of ITIL, especially ITIL asset management requires careful application and techniques like KPIs can come really handy for many organizations.
The perspectives in which KPIs for ITIL asset management can be grouped include Software Costs, Procurement Perspective, Hardware asset value and Access Of Software.
The KPIs under Software Costs can include indicators like Cost Of Software To Customer, Software Support Personnel Cost, Software Development Cost and Cost Of Software Maintenance.
Going forward KPIs under Procurement Perspective can include Mean Time To Procure, Quality Of Product, Business Compliance Issues and User Aids For Product Use.
Next the KPIs under Hardware asset value can include Cost Of Hardware Required, Cost Of Hardware Maintenance, Cost Of Hardware Engineers To Company and Cost Of Third party Hardware Assistance.
Last but not the least, KPIs under Access Of Software can include User Interface user-friendliness, Software Access Cost Per user, Training Sessions Held and Access Modes.
ITIL Asset Management KPI in Excel:
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Download trial version of
ITIL Asset Management Performance Indicators.
ITIL Asset Management Evaluation Balanced Scorecard is distributed
as an Excel file. Before purchase you can download a
trial version of the scorecard.
ITIL Asset Management Evaluation Balanced Scorecard Excel file
contains a dashboard (see screenshots below), help information
section, Balanced Scorecard details.
- Purchase full version of
ITIL Asset Management Performance Indicators. Immediately after your order will be processed you
will have a link to download Balanced Scorecard (BSC) Excel file and file
in
Balanced Scorecard Designer format.
- Use ITIL Asset Management scorecard online with BSC Designer Online system. This SaaS solutions provides world-wide access to scorecards with any web-browser.
- It is necessary to start the design of KPIs with analysis of business problems, use Free SWOT Method Guide to perform this analysis. Check Balanced Scorecard Toolkit for scorecard designing instructions,
download Key Risk Indicators (KRI) Toolkit for risk management.
More useful information for Networks Evaluation:
Business Intelligence (BI) for Networks - measure performance with ITIL Asset Management Scorecard for Excel
We have designed ITIL Asset Management Balanced Scorecard (BSC) in MS
Excel, so now you can measure and control your performance using this popular
business tool. Download
trial
version right now.
Alignment with Balanced Scorecard and KPIs is a great way to control the performance of Networks.
In comparison to other business performance measure and control methods, alignment with KPI is much more easier to implement and use.
Use ITIL Asset Management scorecard to align business performance.
Why do I need these metrics?
MS Excel files that we distribute are a
spreadsheets packed with metrics information and the performance
calculation formulas.
It's a real-business information. We
invested in research that involved experts from Networks Estimation industry who elaborated and shared certain metrics.
It's valuable, real-life experience which will help to improve the performance of your business.
I'm sure you understand the importance of measuring and controlling business using correct metrics, so this small investment will return in a great increase in sales.
To get a basic idea about what metrics to use. We learned a lot of business metrics and packed scorecard with the most successful.
To have a sample excel file, which is easy to modify to fit your needs. All Excel formulas are available for copy and change.
To start with measuring business performance. It's important to start with correct metrics, then you will be able to fulfill scorecard.
ITIL Asset Management Evaluation Balanced Scorecard Screenshots

Metrics for Networks Evaluation. This is the actual scorecard with ITIL Asset Management Performance Indicators and performance indicators.
The performance indicators include: itil asset management,software costs,cost of software to customer,software support personnel cost,software development cost,cost of software maintenance,procurement prespective,mean time to procure,quality of product,business compliance issues,user aids for product use,hardware asset value,cost of hardware required,cost of hardware maintenance,cost of hardware engineers to company,cost of third party hardware assistance,access of software,user interface user-friendliness,software access cost per user,training sessions held,access modes.
These indicators can be converted from text into the visualized view with BSC
Designer
strategy map function. Right now you can download trial version of ITIL Asset Management Performance Indicators or purchase full version of this Balanced Scorecard.
Also, it is possible to import this scorecard into web-based balanced scorecard (BSC) software - BSC Designer Online, so it will be accessible to you and your employees with any web-browser. |
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Some Balanced Scorecard help information that explains how to interpret scorecard.
What scores and weights can be changed. |
Download or purchase ITIL Asset Management Evaluation Balanced ScorecardRight now you can download a trial version
of ITIL Asset Management Evaluation Balanced Scorecard or purchase a
full version online. Also, if you are interested you can subscribe to our
e-course that helps a lot with Balanced Scorecard design.
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