Knowledge management Balanced Scorecard Metrics Template

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Learn more about Balanced Scorecard: Balanced Scorecard fact sheet - business facts and statistics about Balanced Scorecard. Balanced Scorecard e-course - learn more about Balanced Scorecard design and management issues. Balanced Scorecard toolkit - learn ideas that will help to design your own scorecard, develop and implement KPIs in your business processes. Share your experience: BSC Designer. These KPIs were designed with BSC Designer. Share with your colleagues information about this tool for Balanced Scorecard. Can you add value to Knowledge management Metrics? Be a partner for balanced scorecard software and info-products. Use BSC Designer to generate Strategy Maps for this scorecard: Cyclical Strategy Map:   BSC Designer software allows to link Knowledge management Metrics KPIs to the location on any map   Reports that can be generated with BSC Designer for this KPI: Overview scorecard report sample. HTML scorecard report sample. Radar (diamond) report sample. Learn more about reports in BSC Designer.

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Knowledge management Evaluation Balanced Scorecard is distributed as an Excel file. Before purchase download a trial version of the scorecard.	Immediately after purchase you will have a link to download Balanced Scorecard (BSC) Excel file and file in BSC Designer format.

What are benefits of Knowledge management metric:

• Evaluation of knowledge management initiatives is about ripping benefits of intellectual assets. So, managers will assess costs savings for information storage and administrative control.
• Evaluation of paper vs electronic documents ratio will give a precise insights on adoption of the latest technologies.
• Education and growth perspective will focus on personnel trainings in KM and employee satisfaction with such trainings.

More ideas on using Knowledge management KPI:

Knowledge management covers every aspect related to identification, creation, representation and distribution of knowledge in an organization.

There are basically two kinds of knowledge- explicit (that fraction of knowledge, which can be stored or documented) and tacit (that chunk of knowledge base, which cannot be collected as documents). Depending on the kind of knowledge being talked about, the sources which house it are decided. Moving on, some of the strategies used for managing knowledge are- rewards, storytelling, knowledge reservoirs, transfer of best practices, knowledge mapping etc.

Out of these, ‘providing incentives’ have been found to work best to promote the act of capturing knowledge. However, the potency of this thought remains questionable as several ‘school of thoughts’ have come up so far, each tagging the utility differently.

One can evaluate the process of knowledge management by constructing a balanced scorecard for this purpose. This will have metrics or the ‘measurable pieces’ to which values for the upper and lower extremes can be assigned. Further, one can keep checking these for their contribution to the act of acquiring knowledge.

Adopting such or similar strategy has become the need-of-the-hour as each problem demands a tailored solution due to its unique nature.

More useful information for Management Estimation:

• Related metrics and KPIs for: Project Management, Product Launch, Operations, Risk Metrics, Change Management, Resource Management, Communication Measurements, Time Management, Cost Management, Product Knowledge Management.
• Customers who viewed this item also viewed: Customer Relationship Scorecards | Change Management Scorecard
• Management best practices articles: KPI vs. Balanced Scorecard, Design Scorecard with BSC Designer, Project management balanced scorecard, New product launch balanced scorecard All articles about measuring performance in Knowledge Management.

Business Intelligence (BI) for Management - measure performance with Knowledge management Scorecard for Excel

We have designed Knowledge management Balanced Scorecard (BSC) in MS Excel, so now you can measure and control your performance using this popular business tool. Download trial version right now.

Alignment with Balanced Scorecard and KPIs is a great way to control the performance of Management.

In comparison to other business performance measure and control methods, alignment with KPI is much more easier to implement and use. Use Knowledge management scorecard to align business performance.

Why do I need these metrics?

MS Excel files that we distribute are a spreadsheets packed with metrics information and the performance calculation formulas.

It's a real-business information. We invested in research that involved experts from Management Evaluation industry who elaborated and shared certain metrics. It's valuable, real-life experience which will help to improve the performance of your business.

• I'm sure you understand the importance of measuring and controlling business using correct metrics, so this small investment will return in a great increase in sales.

• To get a basic idea about what metrics to use. We learned a lot of business metrics and packed scorecard with the most successful.

• To have a sample excel file, which is easy to modify to fit your needs. All Excel formulas are available for copy and change.

• To start with measuring business performance. It's important to start with correct metrics, then you will be able to fulfill scorecard.

Knowledge management Evaluation Balanced Scorecard Screenshots

Metrics for Management Estimation. This is the actual scorecard with Knowledge management Performance Indicators and performance indicators. The performance indicators include: knowledge management, financial perspective,% savings in costs,% increase in cost of training on km initiatives,% change in document storage cost per repository,% change in administrative and operational cost,knowledge preservation perspective,steps to modify a document,paper to electronic document ratio,frequency of updates,% compliance,knowledge creation perspective,knowledge sharing sessions,% of staff trained in km activities,% increase in searches per repository,number of contributions,knowledge distribution perspective,number of bulletin distributed to employees,km briefings and communication sessions facilitated,mentoring and coaching relationships,% use of intranet and/or group ware .

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