Knowledge management Balanced Scorecard Metrics Template

• Online KPI Dashboard for management of KPIs

Notice from developers: the version of web-based KPI system is in development now. There are more types of strategy map supported - including snowflake, vertical and horizontal trees Cyclical Strategy Map: Classical Strategy Map: Check overview scorecard report sample. Check html scorecard report sample. Check metrics (diamond) report sample. Premium KPI Guide Letter - email letter subscription with guides, checklists, schemes, real-life examples. Guide from KPI design to implementation and analysis of results. Learn more about KPI Guide Letter. or free We share best "how-to" ideas: Subscribe to Balanced Scorecard ideas newsletter provided for free by authors of Strateg2Act web-site. You will have 1-2 emails every week with balanced scorecard ideas and tips.   Email:

• Download trial version of Knowledge management Performance Indicators. Knowledge management Evaluation Balanced Scorecard is distributed as an Excel file. Before purchase you can download a trial version of the scorecard. Knowledge management Evaluation Balanced Scorecard Excel file contains a dashboard (see screenshots below), help information section, Balanced Scorecard details.
• Purchase full version of Knowledge management Performance Indicators. Immediately after your order will be processed you will have a link to download Balanced Scorecard (BSC) Excel file and file in Balanced Scorecard Designer format.
• Use Knowledge management scorecard online with BSC Designer Online system. This SaaS solutions provides world-wide access to scorecards with any web-browser.
• It is necessary to start the design of KPIs with analysis of business problems, use Free SWOT Method Guide to perform this analysis. Check Balanced Scorecard Toolkit for scorecard designing instructions, download Key Risk Indicators (KRI) Toolkit for risk management.

Knowledge management covers every aspect related to identification, creation, representation and distribution of knowledge in an organization.

There are basically two kinds of knowledge- explicit (that fraction of knowledge, which can be stored or documented) and tacit (that chunk of knowledge base, which cannot be collected as documents). Depending on the kind of knowledge being talked about, the sources which house it are decided. Moving on, some of the strategies used for managing knowledge are- rewards, storytelling, knowledge reservoirs, transfer of best practices, knowledge mapping etc.

Out of these, ‘providing incentives’ have been found to work best to promote the act of capturing knowledge. However, the potency of this thought remains questionable as several ‘school of thoughts’ have come up so far, each tagging the utility differently.

One can evaluate the process of knowledge management by constructing a balanced scorecard for this purpose. This will have metrics or the ‘measurable pieces’ to which values for the upper and lower extremes can be assigned. Further, one can keep checking these for their contribution to the act of acquiring knowledge.

Adopting such or similar strategy has become the need-of-the-hour as each problem demands a tailored solution due to its unique nature.

More useful information for Management Estimation:

• Related metrics and KPIs for: Project Management, Product Launch, Operations, Risk Metrics, Change Management, Resource Management, Communication Measurements, Time Management, Cost Management, Product Knowledge Management, Intellectual Capital, Natural Disaster Management, Data Records Management, Restaurant, Cafe, Hypermarket, Winery.
• Customers who viewed this item also viewed: Customer Relationship Scorecards | Change Management Scorecard

  Are you a specialist in Management area? Be a partner for balanced scorecard software and info-products.

• Management best practices articles: KPI vs. Balanced Scorecard, Design Scorecard with BSC Designer, Project management balanced scorecard, New product launch balanced scorecard, KRI (Key Risk Indicators) Report, How to Design KPI All articles about measuring performance in Knowledge Management.
• Balanced Scorecard e-course. In this e-course you will learn more about Balanced Scorecard niche. We talk about Balanced Scorecard design and management issues.
• With BSC Designer user can generate strategy map for Knowledge management Performance Indicators. The map is a great way to visualize performance indicators and relationship between them.
• Balanced Scorecard toolkit. Is a whitepaper where you will learn more about mathematics that stands behind Balanced Scorecard, you will learn basic ideas that will help to design your own scorecard, develop and implement KPI in your business processes.
• Balanced Scorecard fact sheet. The collection of business facts and statistics on Balanced Scorecard.
• Recent posts in KPI forum: New homepage of BSC Designer - more information on KPIs, KPI Guide Letter: Todo- and Check- lists, no marketing hype, Use promotion scorecard for having marketing attempts
• BSC Designer. This metric was designed with Balanced Scorecard Designer. This is a great tool for scorecards or KPI building, performance measurement and information sharing.
• BSC Designer Online. If you don't want to download and install any software you can use web-based scorecard software, this scorecard can be imported into BSC Designer Online and you will have access to your data all over the World.
• Can you add value to Knowledge management Metrics? Be a partner for balanced scorecard software and info-products.

Business Intelligence (BI) for Management - measure performance with Knowledge management Scorecard for Excel

We have designed Knowledge management Balanced Scorecard (BSC) in MS Excel, so now you can measure and control your performance using this popular business tool. Download trial version right now.

Alignment with Balanced Scorecard and KPIs is a great way to control the performance of Management.

In comparison to other business performance measure and control methods, alignment with KPI is much more easier to implement and use. Use Knowledge management scorecard to align business performance.

Why do I need these metrics?

MS Excel files that we distribute are a spreadsheets packed with metrics information and the performance calculation formulas.

It's a real-business information. We invested in research that involved experts from Management Evaluation industry who elaborated and shared certain metrics. It's valuable, real-life experience which will help to improve the performance of your business.

• I'm sure you understand the importance of measuring and controlling business using correct metrics, so this small investment will return in a great increase in sales.

• To get a basic idea about what metrics to use. We learned a lot of business metrics and packed scorecard with the most successful.

• To have a sample excel file, which is easy to modify to fit your needs. All Excel formulas are available for copy and change.

• To start with measuring business performance. It's important to start with correct metrics, then you will be able to fulfill scorecard.

Knowledge management Evaluation Balanced Scorecard Screenshots

Metrics for Management Estimation. This is the actual scorecard with Knowledge management Performance Indicators and performance indicators. The performance indicators include: knowledge management, financial perspective,% savings in costs,% increase in cost of training on km initiatives,% change in document storage cost per repository,% change in administrative and operational cost,knowledge preservation perspective,steps to modify a document,paper to electronic document ratio,frequency of updates,% compliance,knowledge creation perspective,knowledge sharing sessions,% of staff trained in km activities,% increase in searches per repository,number of contributions,knowledge distribution perspective,number of bulletin distributed to employees,km briefings and communication sessions facilitated,mentoring and coaching relationships,% use of intranet and/or group ware . These indicators can be converted from text into the visualized view with BSC Designer strategy map function. Right now you can download trial version of Knowledge management Performance Indicators or purchase full version of this Balanced Scorecard. Also, it is possible to import this scorecard into web-based balanced scorecard (BSC) software - BSC Designer Online, so it will be accessible to you and your employees with any web-browser.

Some Balanced Scorecard help information that explains how to interpret scorecard. What scores and weights can be changed.

Download or purchase Knowledge management Evaluation Balanced Scorecard