This is a Airline Ticketing and Reservation Overview Report, it is one of reports that Balanced Scorecard Designer can generate for Airline Ticketing and Reservation scorecard. With this software you can also design your own KPIs and Balanced Scorecards.


Tickets sold
It indicates the various ways through which airlines sold their tickets to the c...
Indicator Description
Percentage of tickets sold on airline's official website Percentage of tickets sold by the airlines through online website.
Percentage of Tickets sold through travel agents Not available in trial report
Percentage of Tickets sold on airport counter Not available in trial report
Percentage of Tickets booked over telephone Not available in trial report
     
Financial Perspective
This perspective helps in analyzing the financial performance of ticketing opera...
Indicator Description
% of domestic ticketing revenue % of ticketing revenue earned by the airlines by flying to domestic destinations...
% refunded due to cancelled tickets Not available in trial report
Compensation to ticket agent Not available in trial report
Ticket cancellation charges Not available in trial report

 
 

Airline Ticketing and Reservation

 
 

Performance of organizations operating in Airline Ticketing and Reservation area...

Created by AKS-Labs

 
 
Customer Perspective
It indicates the parameters on which a customer judges the ticketing and reserva...
Indicator Description
Refund period Number of days in which the amount of ticket is refunded by the airlines from th...
Reservation changing charges Not available in trial report
Charges for seat preference Not available in trial report
Lap-riding child-fare Not available in trial report
     
Internal Processes
It takes care of the various internal processes of the airlines with regard to t...
Indicator Description
Ticketing errors No. of ticketing errors (like misprinting ) per 100 tickets sold.
Customer care services Not available in trial report
Air ticketing training Not available in trial report
Data security measures implemented Not available in trial report

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