| Project Status |
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| Indicator |
Description |
| Projects Completed |
The number of projects completed divided by the total number of projects, multip... |
| Active Projects |
Not available in trial report |
| On-Hold Projects |
Not available in trial report | |
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| Internal Processes Perspective |
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| Indicator |
Description |
| CSP Changes |
Number of Authorized Changes to Critical Success Processes, per project |
| Cancellations |
Not available in trial report |
| Process Exceptions |
Not available in trial report | |
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| Financial Perspective |
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| Indicator |
Description |
| Percentage of Cost |
Cost amount divided by the total dollar amount, multiplied by 100 |
| Cost of poor quality (COPQ) |
Not available in trial report |
| Activity Based Costing (ABC) |
Not available in trial report | |
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Change Management |
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Measure and improve performance with Change Management indicators and metrics
Created by AKS-Labs |
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| Customer Perspective |
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| Indicator |
Description |
| Deliveries |
Number of Deliveries during a specified period |
| Customer Satisfaction |
Not available in trial report | |
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| Employee Turnover |
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| Indicator |
Description |
| Team Turnover |
Number of Project Teams involved in the project |
| Manager Turnover |
Not available in trial report |
| Changes per Process |
Not available in trial report | |
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