Crew Management | Scorecard Overview Report

This is a Crew Management Overview Report, it is one of reports that Balanced Scorecard Designer can generate for Crew Management scorecard. With this software you can also design your own KPIs and Balanced Scorecards.

Working Conditions Perspective
This would help in knowing whether the conditions provided to the crew are worka...
Indicator	Description
Labour Turnover	This is the rate at which labour is laid-off. It would indicate the stability of...
Average years of service	Not available in trial report
Daily Flying hrs	Not available in trial report
No. of monthly flights	Not available in trial report

Compensation
This refers to the total benefits in both the monetary and non-monetary terms th...
Indicator	Description
% Salary increase	This is the constant hike the crew members enjoy on an annual basis.
Incentives	Not available in trial report
Medical cover	Not available in trial report
Perks	Not available in trial report

Crew Management

Crew management is often one key aspect that can lead to success or failure of a...

Created by AKS-Labs

Customer Service Perspective
This would indicate the extent to which the crew is servicing the customers and ...
Indicator	Description
Ratio of Passengers to Crew	This would be the average no. of passengers handled by each crew member.This wou...
No. of Complaints	Not available in trial report
Service Response Time	Not available in trial report

Training Perspective
This takes care of the learning needs and capabilities of the crew to make them ...
Indicator	Description
No. of Trainers	This would ensure that there is enough staff to make the crew learn the strategi...
No. of Training sessions	Not available in trial report
Duration of Training	Not available in trial report
Duration of Probationary period	Not available in trial report