This is a Medical Overview Report, it is one of reports that Balanced Scorecard Designer can generate for Medical scorecard. With this software you can also design your own KPIs and Balanced Scorecards.


Patient services and satisfaction
These indicators are related to measuring the efficiency level of services provi...
Indicator Description
Patients complaints resolved It refers to the number of patient's complaints attended and solved within 20 da...
Patient satisfaction ratings Not available in trial report
Patient information and education Not available in trial report
Prompt access by patients Not available in trial report
     
Clinical
These indicators relate to measuring performance in the diagnosis phase
Indicator Description
Clinical Negligence Deaths or cases getting critical as a result of negligences on the part of the c...
Death within 1 month of surgery Not available in trial report
Readmission to hospital within a month of discharge Not available in trial report
Death within a month of a bypass surgery Not available in trial report

 
 

Medical Balanced Scorecard

 
 

The dynamics of Medical Industry mandates the requirement of a range of KPIs to ...

Created by AKS-Labs

 
 
Accident and emergency services
They are used to see the effectiveness of the hospitals to respond in emergency ...
Indicator Description
Trolley waits Number of patients waiting to get trolleys for a period of over 12 hours
Patients waiting for over 3 hours Not available in trial report
A&E cases discharged within 3 hours Not available in trial report
A&E cases triaged within 15 minutes Not available in trial report
     
Others
These include some general performance indicators related to the health care ind...
Indicator Description
Hospital Hygiene Hygiene and cleanliness maintained by hospital to provide fresh and clean surrou...
Initiatives to improve work life Not available in trial report
Financial Performance Not available in trial report
Accreditations Not available in trial report

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