Web Hosting Scorecard | Scorecard Overview Report

This is a Web Hosting Overview Report, it is one of reports that Balanced Scorecard Designer can generate for Web Hosting scorecard. With this software you can also design your own KPIs and Balanced Scorecards.

Customer Perspective
This aspect is to obtain customers' view of the company.
Indicator	Description
Number of supports	This is to enable efficient and fast communication of problems faced by customer...
Downtime per week	Not available in trial report
Number of features for extra security	Not available in trial report
Types of web hosting services provided	Not available in trial report

Financial Perspective
This is to keep operations alive by providing them enough financial fuel.
Indicator	Description
Price for extra disk space	This is the amount charged to provide extra disk space of 500 MB.
% decrease in refunds for not meeting SLAs (Service Level Agreements)	Not available in trial report
% increase in revenues	Not available in trial report
Web Hosting yearly charges	Not available in trial report

Web Hosting Scorecard

Web Hosting companies need to take care of various aspects, such as finances, cu...

Created by AKS-Labs

Internal Processes Perspective
This perspective provides an overview of the internal processes of the web hosti...
Indicator	Description
Time taken to fix problems	This is the average time that goes between the occurrence of problem and its res...
Disk space	Not available in trial report
Bandwidth	Not available in trial report
Average time for provision	Not available in trial report

Growth Perspective
This helps the company in being on the same page as is the industry.
Indicator	Description
% increase in number of PHP/CGI/AHP sites the company hosts	It means % increase in number of PHP/CGI/AHP sites the company hosts over the la...
Number of add-on applications offered	Not available in trial report
% increase in disk space and bandwidth	Not available in trial report
Website success level	Not available in trial report