Performance-Based Office Maintenance with KPIs and Metrics
Due to the inherent flexibility that a Balanced Scorecard presents, it invariably becomes the preferred tool for tracking the performance of various tasks involved in Office Maintenance.
Some of the areas which a the scorecard should cover include Quality Assurance, Employee Education and Safety and Internal Operations. The parameters, which can be framed under the Financial aspect, are '% rise in material cost', '% increase in training expenditure', 'Fraction of budget spent on Advanced Equipments and Techniques' and '% rise in other Operating Costs'.
Quality Assurance and Reliability Perspective can be measured with 'number of quality standards met', 'number of eco-friendly solutions offered', 'frequency of inspections' and '% increase in positive feedbacks'.
Internal Operations can be obtained with indicators such as 'effectiveness index per employee', '% savings in time per unit of task performed', 'number of office maintenance tasks undertaken' and 'number of communication platforms used'.
Lastly, Employee Education and Safety Perspective can be known using the KPIs like 'average training hours', 'number of safety measures adopted', '% reduction in injury rate' and 'policy compliance level'.
Why do business professionals choose ready-to-use KPIs?
Read Why do business professionals choose ready-to-use KPIs? to find out the answers to these questions:
- Can a business professional research KPIs on his own?
- How do I avoid typical problems with KPIs?
- Is ready-to-use KPI applicable in my niche?
- Is KPIs' price affordable?
- Can KPIs can be easily integrated in any business environment?
- How can KPIs make the difference to the business?
What are the benefits of Office Maintenance metric:
- Total office maintenance costs, including cleaning and utility bills are to be surely evaluated.
- It's possible to considerably save up by optimizing and evaluating office maintenance budget.
- Optimization of internal processes and savings practices are among office maintenance best practices. The same concerns training of employees responsible for office maintenance.
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More ideas on using Office Maintenance KPI
Office Maintenance is concerned with ensuring that all the back-ground work needed to conduct the main activities is performed in prescribed manner and completed within the pre-set timeframe. This goes a long way in offering a 'workable environment' to the employees. This attempt of maintaining office makes sure that occupants of the place do not get disturbed and interrupted due to non-completion of chores. On the whole, it creates conducive surroundings for the work processes to go on.
This would require the staff members to carry out all chores with efficiency and exactness. To gauge the performance of task clubbed as 'office maintenance', one can use a measurement tool like BSC (Balanced Scorecard) to achieve this. One can dig out the useful metrics and put those on this instrument for further consultations. This eases the job of 'measuring' and 'managing' performance related issues.
Consequently, one can both 'shape-up' and 'improve' the working conditions that prevail at the workplace. Such an improvement can tremendously affect the productivity of employees, in positive direction. Therefore, one has to give the desired attention to this subject of maintaining workplace so as to make the staff members work to their fullest potential.
More useful information for Estate Estimation
Office Maintenance Estimation Balanced Scoreboard Screenshots
Metrics for Estate Estimation
This is the actual scorecard with Office Maintenance Indicators and performance indicators.
The performance indicators include: financial perspective, % rise in material cost, fraction of budget spent on advanced equipments and techniques, % increase in training expenditure, % rise in other operating costs, quality assurance and reliability perspective, number of eco-friendly solutions offered, number of quality standards met, frequency of inspections, % increase in positive feedbacks, internal operations perspective, % savings in time per unit of task performed, effectiveness index per employee, number of office maintenance tasks undertaken, number of communication platforms used, employee education and safety perspective, average training hours per employee, number of safety measures adopted, % reduction in injury rate, policy compliance level.
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