Restaurant Balanced Scorecard Metrics Template
While operating an restaurant one needs to pay attention to everything right from something as basic as ‘designing a menu’ to something as innovative as ‘developing a competitive edge by providing the desired ambience to the place’. The aspects that should be considered by an owner or manager of an eating point are- Financial Perspective, Visitors’ Experience and Service, Kitchen Management and Marketing and Sales Perspective.
Financial aspect can be had with KPIs like ‘wage costs: sales’, ‘annual revenue generated’, ‘percentage increase in per order or per customer revenue’, ‘per seat hour revenue’ and ‘net earnings rise’.
Kitchen Management can be had with ‘number of kitchen hours’, ‘stock turnover rate’, ‘food costs borne on per head basis’ and ‘costs of kitchen linen’.
Visitors’ experience and service perspective can be attained with indicators such as- ‘number of food or service quality complaints’, ‘frequency of visits by top 100 or 200 customers’, ‘reference customers raise’ and ‘drop in time lag’.
Lastly, Marketing and sales perspective shows the efforts of the restaurant for popularizing the eating place. The KPIs in this regard can be had using parameters ‘response rate’, ‘percentage increase in number of bookings on week-ends’, ‘press mentions’ and ‘sales query conversion rate’.
Restaurant Metrics in Excel:
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Download trial version of
Restaurant Measures.
Restaurant Estimation Balanced Scoreboard is distributed
as an Excel file. Before purchase you can download a
trial version of the scorecard.
Restaurant Estimation Balanced Scoreboard Excel file
contains a dashboard (see screenshots below), help information
section, Balanced Scorecard details.
- Purchase full version of
Restaurant Measures. Immediately after your order will be processed you
will have a link to download Balanced Scorecard (BSC) Excel file and file
in
Balanced Scorecard Designer format.
- Use Restaurant scorecard online with BSC Designer Online system. This SaaS solutions provides world-wide access to scorecards with any web-browser.
- It is necessary to start the design of KPIs with analysis of business problems, use Free SWOT Method Guide to perform this analysis. Check Balanced Scorecard Toolkit for scorecard designing instructions,
download Key Risk Indicators (KRI) Toolkit for risk management.
More useful information for Management Estimation:
Business Intelligence (BI) for Management - measure performance with Restaurant Scorecard for Excel
We have designed Restaurant Balanced Scorecard (BSC) in MS
Excel, so now you can measure and control your performance using this popular
business tool. Download
trial
version right now.
Alignment with Balanced Scorecard and KPIs is a great way to control the performance of Management.
In comparison to other business performance measure and control methods, alignment with KPI is much more easier to implement and use.
Use Restaurant scorecard to align business performance.
Why do I need these metrics?
MS Excel files that we distribute are a
spreadsheets packed with metrics information and the performance
calculation formulas.
It's a real-business information. We
invested in research that involved experts from Management Estimation industry who elaborated and shared certain metrics.
It's valuable, real-life experience which will help to improve the performance of your business.
I'm sure you understand the importance of measuring and controlling business using correct metrics, so this small investment will return in a great increase in sales.
To get a basic idea about what metrics to use. We learned a lot of business metrics and packed scorecard with the most successful.
To have a sample excel file, which is easy to modify to fit your needs. All Excel formulas are available for copy and change.
To start with measuring business performance. It's important to start with correct metrics, then you will be able to fulfill scorecard.
Restaurant Estimation Balanced Scoreboard Screenshots

Metrics for Management Estimation. This is the actual scorecard with Restaurant Measures and performance indicators.
The performance indicators include: financial perspective,wage costs: sales,annual revenue generated,net earnings rise,per seat hour revenue’ available,percentage increase in per order or per customer’ revenue,visitors’ experience and service perspective,number of food or service quality complaints,frequency of visits by top 100 or 200 customers,‘reference customers’ rise,drop in time-lag,kitchen management perspective,number of kitchen hours,costs of kitchen linen,stock turnover rate,food cost borne on per head basis,marketing and sales perspective,response rate,percentage increase in the ‘number of bookings’ on week-ends,press mentions,sales query conversion rate.
These indicators can be converted from text into the visualized view with BSC
Designer
strategy map function. Right now you can download trial version of Restaurant Measures or purchase full version of this Balanced Scorecard.
Also, it is possible to import this scorecard into web-based balanced scorecard (BSC) software - BSC Designer Online, so it will be accessible to you and your employees with any web-browser. |
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Some Balanced Scorecard help information that explains how to interpret scorecard.
What scores and weights can be changed. |
Download or purchase Restaurant Estimation Balanced ScoreboardRight now you can download a trial version
of Restaurant Estimation Balanced Scoreboard or purchase a
full version online. Also, if you are interested you can subscribe to our
e-course that helps a lot with Balanced Scorecard design.
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