Airlines Balanced Scorecard

Report includes: 1 month(s) 49 day(s), from 06.05.2008 to 24.06.2008

  Name Start value End value Dynamic Contains
Root Airlines Balanced Scorecard 55,42 % 37,81 % -17,61 %
Financial Perspective(46,2%, 22,6%Up)
Customer Perspective(46%, -24,89%Down)
Flight Operations(35,9%, -41,11%Down)
Service Indicator(14,8%, -43,48%Down)

Graph for Airlines Balanced Scorecard

Graph for Airlines Balanced Scorecard

Data for Airlines Balanced Scorecard

DatesValue
06.05.200855,42
13.05.200856,87
20.05.200852,84
27.05.200853,31
03.06.200843,5
10.06.200846,08
17.06.200848,96
24.06.200837,81

Financial Perspective

  Name Start value End value Dynamic Parent Contains
Root Financial Perspective 23,6 % 46,2 % + 22,6% Airlines Balanced Scorecard
Indicators
Revenues
Expenses
Profits
Fuel Costs *
* - Information for this metric is limited in sample report Description This would indicate the financial performance of the company and help it in striking a balance between the cash flowing in and the one moving out.

Graph for Financial Perspective

Graph for Financial Perspective

Data for Financial Perspective

DatesValueWeight
06.05.200823,63
13.05.200876,843
20.05.200864,973
27.05.200831,723
03.06.200848,453
10.06.200839,483
17.06.200863,283
24.06.200846,23

Revenues

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Revenues 10751,75 10097,25 -654,5 million dollars Maximize Financial Perspective
Description Cash Inflows the airlines enjoys in a particular year.

Graph for Revenues

Graph for Revenues

Data for Revenues

DatesWeightMinMaxValue
06.05.200832503000010751,75
13.05.200832503000021937,75
20.05.200832503000025418,5
27.05.20083250300007568,5
03.06.200832503000023306,25
10.06.200832503000016672
17.06.200832503000025537,5
24.06.200832503000010097,25

Expenses

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Expenses 14195 16955 + 2760 million dollars Minimize Financial Perspective
Description Cash Outflows the organization has to bear for various direct and indirect spending.

Graph for Expenses

Graph for Expenses

Data for Expenses

DatesWeightMinMaxValue
06.05.2008250002000014195
13.05.200825000200008180
20.05.2008250002000012965
27.05.2008250002000016385
03.06.2008250002000012920
10.06.2008250002000019520
17.06.2008250002000015245
24.06.2008250002000016955

Profits

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Profits 58,51 465,21 + 406,7 million dollars Maximize Financial Perspective
Description The net cashflows the company has that can be used for some expansion or modification plans.

Graph for Profits

Graph for Profits

Data for Profits

DatesWeightMinMaxValue
06.05.200831050058,51
13.05.2008310500328,01
20.05.2008310500459,33
27.05.2008310500256,96
03.06.2008310500199,14
10.06.200831050097,22
17.06.2008310500334,38
24.06.2008310500465,21

Customer Perspective

  Name Start value End value Dynamic Parent Contains
Root Customer Perspective 70,91 % 46,02 % -24,89% Airlines Balanced Scorecard
Indicators
Types of cuisine offered
Baggage rates
Response Time for queries
Cancelled Flights *
* - Information for this metric is limited in sample report Description Enables the organization in gaining insights into the way it is perceived by the end-users and bringing improvements in it.

Graph for Customer Perspective

Graph for Customer Perspective

Data for Customer Perspective

DatesValueWeight
06.05.200870,913
13.05.200855,383
20.05.200844,743
27.05.200848,713
03.06.200839,593
10.06.200850,723
17.06.200820,293
24.06.200846,023

Types of cuisine offered

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Types of cuisine offered 19,76 13,24 -6,52 # Maximize Customer Perspective
Description The no. of types of meal offered to cater to a large and broad range of passengers.

Graph for Types of cuisine offered

Graph for Types of cuisine offered

Data for Types of cuisine offered

DatesWeightMinMaxValue
06.05.2008452519,76
13.05.2008452515,88
20.05.2008452517,88
27.05.200845259,52
03.06.2008452514
10.06.2008452524,98
17.06.2008452511,54
24.06.2008452513,24

Baggage rates

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Baggage rates 48,92 37,88 -11,04 US dollars Minimize Customer Perspective
Description Charges customers would have to pay for the standard Quantity of baggage allowed and the amount to be paid if it surpasses the stated quantity.

Graph for Baggage rates

Graph for Baggage rates

Data for Baggage rates

DatesWeightMinMaxValue
06.05.20081205048,92
13.05.20081205020,03
20.05.20081205024,98
27.05.20081205020,63
03.06.20081205030,29
10.06.20081205049,55
17.06.20081205038,96
24.06.20081205037,88

Response Time for queries

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Response Time for queries 5,72 6,39 + 0,67 Min. Minimize Customer Perspective
Description This would indicate the promptness with which the queries are answered or the grievances are addressed.

Graph for Response Time for queries

Graph for Response Time for queries

Data for Response Time for queries

DatesWeightMinMaxValue
06.05.200825155,72
13.05.2008251514,69
20.05.2008251510,43
27.05.2008251511,52
03.06.2008251510,34
10.06.2008251511,36
17.06.2008251514,3
24.06.200825156,39

Flight Operations

  Name Start value End value Dynamic Parent Contains
Root Flight Operations 77 % 35,89 % -41,11% Airlines Balanced Scorecard
Indicators
Flights
Passengers
Available Flying Time
Aircraft utilisation *
* - Information for this metric is limited in sample report Description This will help in knowing the way the operations are running.

Graph for Flight Operations

Graph for Flight Operations

Data for Flight Operations

DatesValueWeight
06.05.2008772
13.05.200825,542
20.05.200865,082
27.05.200857,042
03.06.200849,112
10.06.200856,152
17.06.200856,82
24.06.200835,892

Flights

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Flights 6544,9 3426,4 -3118 # Maximize Flight Operations
Description Number of flights in a particular year

Graph for Flights

Graph for Flights

Data for Flights

DatesWeightMinMaxValue
06.05.20083100100006544,9
13.05.20083100100002228,5
20.05.20083100100008059,6
27.05.20083100100004149,1
03.06.20083100100001288
10.06.20083100100003119,5
17.06.20083100100005376,7
24.06.20083100100003426,4

Passengers

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Passengers 34450 22050 -1,24E004 thousands Maximize Flight Operations
Description Number of passengers carried in all the flights in a year

Graph for Passengers

Graph for Passengers

Data for Passengers

DatesWeightMinMaxValue
06.05.20082100006000034450
13.05.20082100006000033500
20.05.20082100006000022700
27.05.20082100006000048950
03.06.20082100006000051600
10.06.20082100006000027650
17.06.20082100006000022150
24.06.20082100006000022050

Available Flying Time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Available Flying Time 16,398 10,49 -5,908 Hrs Maximize Flight Operations
Description More is the time for flying available, greater are the opportunities for revenue generation.

Graph for Available Flying Time

Graph for Available Flying Time

Data for Available Flying Time

DatesWeightMinMaxValue
06.05.2008331716,398
13.05.200833176,458
20.05.2008331716,748
27.05.2008331716,174
03.06.2008331714,186
10.06.2008331713,528
17.06.2008331715,026
24.06.2008331710,49

Service Indicator

  Name Start value End value Dynamic Parent Contains
Root Service Indicator 58,31 % 14,83 % -43,48% Airlines Balanced Scorecard
Indicators
Passenger Seats Occupied
Freight and Mail
No. of partners in supply-chain
No. of accidents *
* - Information for this metric is limited in sample report Description This guides the organization in improving the services provided and thereby increasing the customer base.

Graph for Service Indicator

Graph for Service Indicator

Data for Service Indicator

DatesValueWeight
06.05.200858,312
13.05.200860,492
20.05.200834,572
27.05.200888,862
03.06.200836,322
10.06.200838,932
17.06.200862,662
24.06.200814,832

Passenger Seats Occupied

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Passenger Seats Occupied 87,072 68,416 -18,66 % Maximize Service Indicator
Description Perecntage of seats occupied by passengers in a particular flight

Graph for Passenger Seats Occupied

Graph for Passenger Seats Occupied

Data for Passenger Seats Occupied

DatesWeightMinMaxValue
06.05.200836810087,072
13.05.200836810088,448
20.05.200836810089,824
27.05.200836810098,528
03.06.200836810082,56
10.06.200836810074,24
17.06.200836810099,264
24.06.200836810068,416

Freight and Mail

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Freight and Mail 111800 80300 -3,15E004 Tonnes Maximize Service Indicator
Description Indicates the commercial load of the Airlines.

Graph for Freight and Mail

Graph for Freight and Mail

Data for Freight and Mail

DatesWeightMinMaxValue
06.05.2008250000150000111800
13.05.200825000015000064500
20.05.200825000015000079300
27.05.2008250000150000141500
03.06.200825000015000077800
10.06.2008250000150000136500
17.06.200825000015000085500
24.06.200825000015000080300

No. of partners in supply-chain

  Name Start value End value Dynamic Measure units Optimization method Parent
Root No. of partners in supply-chain 4,84 2,24 -2,6 Score Maximize Service Indicator
Description This will indicate the extent of integration the organization has with other operations it depends upon.

Graph for No. of partners in supply-chain

Graph for No. of partners in supply-chain

Data for No. of partners in supply-chain

DatesWeightMinMaxValue
06.05.200820104,84
13.05.200820105,14
20.05.200820102,52
27.05.200820108,49
03.06.200820104,52
10.06.200820102,58
17.06.200820109,96
24.06.200820102,24
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 29.05.2008 19:27:29