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Justice-Court Balanced Scorecard

Report includes: 1 month(s) 49 day(s), from 16.03.2009 to 04.05.2009

Name

Start value

End value

Dynamic

Contains

Justice-Court Balanced Scorecard

55,36 %

49,57 %

-5,79 %

Service Efficiency Perspective	(56,6%, 17,13%)
Decision Making Perspective	(52,4%, -22,19%)
Operations Perspective	(46,4%, 1,88%)
Public Trust and Reach Perspective	(38%, -23,22%)

Graph for Justice-Court Balanced Scorecard

Data for Justice-Court Balanced Scorecard

Dates	Value
16.03.2009	55,36
23.03.2009	45,47
30.03.2009	39,33
06.04.2009	38,26
13.04.2009	53,08
20.04.2009	45,23
27.04.2009	50,21
04.05.2009	49,57

Service Efficiency Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Service Efficiency Perspective

39,46 %

56,59 %

+ 17,13%

Justice-Court Balanced Scorecard

Indicators

Time to Disposition

Clearance Rate

% Pending Cases

Trial Date Certainty *

* - Information for this metric is limited in sample report Description This perspective helps in judging the service efficiency of the judicial service.

Graph for Service Efficiency Perspective

Data for Service Efficiency Perspective

Dates	Value	Weight
16.03.2009	39,46	3
23.03.2009	51,36	3
30.03.2009	24,5	3
06.04.2009	22,86	3
13.04.2009	53,71	3
20.04.2009	28,81	3
27.04.2009	68,47	3
04.05.2009	56,59	3

Time to Disposition

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Time to Disposition	74,29	92,77	+ 18,48	%	Maximize	Service Efficiency Perspective

Description It shows the % of cases that are resolved or disposed with the standard time frame established beforehand.

Graph for Time to Disposition

Data for Time to Disposition

Dates	Weight	Min	Max	Value
16.03.2009	3	70	100	74,29
23.03.2009	3	70	100	84,16
30.03.2009	3	70	100	85,09
06.04.2009	3	70	100	73,48
13.04.2009	3	70	100	83,32
20.04.2009	3	70	100	83,62
27.04.2009	3	70	100	96,31
04.05.2009	3	70	100	92,77

Clearance Rate

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Clearance Rate	134,58	140,52	+ 5,94	%	Maximize	Service Efficiency Perspective

Description It refers to the total number of outgoing cases as a % of total number of incoming cases experienced in the court.

Graph for Clearance Rate

Data for Clearance Rate

Dates	Weight	Min	Max	Value
16.03.2009	3	90	150	134,58
23.03.2009	3	90	150	118,2
30.03.2009	3	90	150	95,82
06.04.2009	3	90	150	105,72
13.04.2009	3	90	150	138,66
20.04.2009	3	90	150	109,74
27.04.2009	3	90	150	133,68
04.05.2009	3	90	150	140,52

% Pending Cases

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% Pending Cases	23,25	45,85	+ 22,6	%	Minimize	Service Efficiency Perspective

Description It refers to the % of pending cases that are lying with the court beyond the disposition date set according to the time standards.

Graph for % Pending Cases

Data for % Pending Cases

Dates	Weight	Min	Max	Value
16.03.2009	2	0	50	23,25
23.03.2009	2	0	50	24,75
30.03.2009	2	0	50	38
06.04.2009	2	0	50	24,35
13.04.2009	2	0	50	29,3
20.04.2009	2	0	50	43,9
27.04.2009	2	0	50	48,05
04.05.2009	2	0	50	45,85

Decision Making Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Decision Making Perspective

74,63 %

52,44 %

-22,19%

Justice-Court Balanced Scorecard

Indicators

Number of False Arrests

% Court Dispositions that Match to an Arrest

% Dip in Events where Wrong Person is Released from the Custody

% Dip in Recidivism Rate *

* - Information for this metric is limited in sample report Description This perspective talks about decision making aspect of the court.

Graph for Decision Making Perspective

Data for Decision Making Perspective

Dates	Value	Weight
16.03.2009	74,63	3
23.03.2009	51,48	3
30.03.2009	63,59	3
06.04.2009	43,55	3
13.04.2009	52,97	3
20.04.2009	62,14	3
27.04.2009	41,2	3
04.05.2009	52,44	3

Number of False Arrests

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of False Arrests	5,23	6,26	+ 1,03	#	Minimize	Decision Making Perspective

Description It shows the number of false arrests took place in the last 3 months.

Graph for Number of False Arrests

Data for Number of False Arrests

Dates	Weight	Min	Max	Value
16.03.2009	2	0	10	5,23
23.03.2009	2	0	10	2,36
30.03.2009	2	0	10	0,33
06.04.2009	2	0	10	2,99
13.04.2009	2	0	10	9,85
20.04.2009	2	0	10	1,05
27.04.2009	2	0	10	8,81
04.05.2009	2	0	10	6,26

% Court Dispositions that Match to an Arrest

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% Court Dispositions that Match to an Arrest	96,44	87,48	-8,96	%	Maximize	Decision Making Perspective

Description It indicates the % of court dispositions that match to an arrest.

Graph for % Court Dispositions that Match to an Arrest

Data for % Court Dispositions that Match to an Arrest

Dates	Weight	Min	Max	Value
16.03.2009	3	60	100	96,44
23.03.2009	3	60	100	76,24
30.03.2009	3	60	100	96,04
06.04.2009	3	60	100	66,12
13.04.2009	3	60	100	94,04
20.04.2009	3	60	100	79,84
27.04.2009	3	60	100	87,76
04.05.2009	3	60	100	87,48

% Dip in Events where Wrong Person is Released from the Custody

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% Dip in Events where Wrong Person is Released from the Custody	75,7	95,68	+ 19,98	%	Maximize	Decision Making Perspective

Description It indicates the dip in the instances where wrong person is released from the custody due to incorrect decision making.

Graph for % Dip in Events where Wrong Person is Released from the Custody

Data for % Dip in Events where Wrong Person is Released from the Custody

Dates	Weight	Min	Max	Value
16.03.2009	2	40	100	75,7
23.03.2009	2	40	100	92,62
30.03.2009	2	40	100	52,42
06.04.2009	2	40	100	93,94
13.04.2009	2	40	100	99,46
20.04.2009	2	40	100	95,32
27.04.2009	2	40	100	88,6
04.05.2009	2	40	100	95,68

Operations Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Operations Perspective

44,49 %

46,37 %

+ 1,88%

Justice-Court Balanced Scorecard

Indicators

% Increase in Scheduled Hearings

Financial Penalties Payment Rate

Court Staff Efficiency Level

% Reduction in Time Taken to do Criminal History Background Check *

* - Information for this metric is limited in sample report Description This perspective helps in getting an overview of the basic operations of the court.

Graph for Operations Perspective

Data for Operations Perspective

Dates	Value	Weight
16.03.2009	44,49	2
23.03.2009	48,57	2
30.03.2009	19,4	2
06.04.2009	24,69	2
13.04.2009	55,98	2
20.04.2009	45,07	2
27.04.2009	43,91	2
04.05.2009	46,37	2

% Increase in Scheduled Hearings

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% Increase in Scheduled Hearings	19,42	14,53	-4,89	%	Maximize	Operations Perspective

Description It shows the % increase in the number of scheduled hearings over the last 6 months.

Graph for % Increase in Scheduled Hearings

Data for % Increase in Scheduled Hearings

Dates	Weight	Min	Max	Value
16.03.2009	3	10	40	19,42
23.03.2009	3	10	40	21,37
30.03.2009	3	10	40	12,37
06.04.2009	3	10	40	15,76
13.04.2009	3	10	40	31,84
20.04.2009	3	10	40	10,27
27.04.2009	3	10	40	21,4
04.05.2009	3	10	40	14,53

Financial Penalties Payment Rate

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Financial Penalties Payment Rate	77,5	98,08	+ 20,58	%	Maximize	Operations Perspective

Description It means the payment rate experienced in the court regarding financial penalties.

Graph for Financial Penalties Payment Rate

Data for Financial Penalties Payment Rate

Dates	Weight	Min	Max	Value
16.03.2009	2	70	100	77,5
23.03.2009	2	70	100	88,36
30.03.2009	2	70	100	74,62
06.04.2009	2	70	100	93,04
13.04.2009	2	70	100	96,31
20.04.2009	2	70	100	83,14
27.04.2009	2	70	100	92,11
04.05.2009	2	70	100	98,08

Court Staff Efficiency Level

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Court Staff Efficiency Level	8,713	4,168	-4,545	Score	Maximize	Operations Perspective

Description It refers to the efficiency level of the court staff in carrying our court operations smoothly (on a scale of 1 to 10).

Graph for Court Staff Efficiency Level

Data for Court Staff Efficiency Level

Dates	Weight	Min	Max	Value
16.03.2009	3	1	10	8,713
23.03.2009	3	1	10	4,816
30.03.2009	3	1	10	1,387
06.04.2009	3	1	10	1,657
13.04.2009	3	1	10	3,61
20.04.2009	3	1	10	8,866
27.04.2009	3	1	10	4,321
04.05.2009	3	1	10	4,168

Public Trust and Reach Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Public Trust and Reach Perspective

61,17 %

37,95 %

-23,22%

Justice-Court Balanced Scorecard

Indicators

Public Satisfaction Level

Court Justice Access Level

% Reduction in Civil Complaints Against Law Enforcement

% Dip in Response Time for Public Request *

* - Information for this metric is limited in sample report Description This perspective talks about the trust and reach aspect of the court justice for the public.

Graph for Public Trust and Reach Perspective

Data for Public Trust and Reach Perspective

Dates	Value	Weight
16.03.2009	61,17	2
23.03.2009	24,53	2
30.03.2009	45,13	2
06.04.2009	67,02	2
13.04.2009	49,38	2
20.04.2009	44,64	2
27.04.2009	42,63	2
04.05.2009	37,95	2

Public Satisfaction Level

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Public Satisfaction Level	73,93	92,59	+ 18,66	%	Maximize	Public Trust and Reach Perspective

Description It shows the % of public that are satisfied with the workings and procedures of the court.

Graph for Public Satisfaction Level

Data for Public Satisfaction Level

Dates	Weight	Min	Max	Value
16.03.2009	3	70	100	73,93
23.03.2009	3	70	100	80,56
30.03.2009	3	70	100	93,43
06.04.2009	3	70	100	96,1
13.04.2009	3	70	100	97,66
20.04.2009	3	70	100	93,73
27.04.2009	3	70	100	81,55
04.05.2009	3	70	100	92,59

Court Justice Access Level

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Court Justice Access Level	7,642	4,24	-3,402	Score	Maximize	Public Trust and Reach Perspective

Description It refers the access level of the judicial services to the public (on a scale of 1 to 10).

Graph for Court Justice Access Level

Data for Court Justice Access Level

Dates	Weight	Min	Max	Value
16.03.2009	3	1	10	7,642
23.03.2009	3	1	10	4,231
30.03.2009	3	1	10	1,72
06.04.2009	3	1	10	6,328
13.04.2009	3	1	10	2,71
20.04.2009	3	1	10	1,315
27.04.2009	3	1	10	2,224
04.05.2009	3	1	10	4,24

% Reduction in Civil Complaints Against Law Enforcement

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% Reduction in Civil Complaints Against Law Enforcement	58,47	23,055	-35,42	%	Maximize	Public Trust and Reach Perspective

Description It indicates the % reduction in the number of civil complaints that are filed against the law enforcement.

Graph for % Reduction in Civil Complaints Against Law Enforcement

Data for % Reduction in Civil Complaints Against Law Enforcement

Dates	Weight	Min	Max	Value
16.03.2009	2	15	60	58,47
23.03.2009	2	15	60	19,365
30.03.2009	2	15	60	57,615
06.04.2009	2	15	60	50,01
13.04.2009	2	15	60	24,45
20.04.2009	2	15	60	48,39
27.04.2009	2	15	60	40,2
04.05.2009	2	15	60	23,055

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 08.04.2009 22:13:25