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Scorecard for Performance Management During Financial Crisis

Report includes: 1 month(s) 49 day(s), from 30.09.2008 to 18.11.2008

  Name Start value End value Dynamic Contains
Root Scorecard for Performance Management During Financial Crisis 48,18 % 40,33 % -7,85 %
Financial Perspective(16,9%, -22,71%Down)
Business Development Perspective(50,9%, -13,73%Down)
Operational Perspective(21,5%, -25,55%Down)
Workforce Management Perspective(78,5%, 40,98%Up)

Graph for Scorecard for Performance Management During Financial Crisis

Graph for Scorecard for Performance Management During Financial Crisis

Data for Scorecard for Performance Management During Financial Crisis

DatesValue
30.09.200848,18
07.10.200855,85
14.10.200854,3
21.10.200853,57
28.10.200833,95
04.11.200853,26
11.11.200853,52
18.11.200840,33

Financial Perspective

  Name Start value End value Dynamic Parent Contains
Root Financial Perspective 39,59 % 16,88 % -22,71% Scorecard for Performance Management During Financial Crisis
Indicators
% increase in Credit Days
% decrease in debtor days
Liquidity Ratio
Accuracy of Financial Risk Forecasts *
Consistency of Cash flows *
* - Information for this metric is limited in sample report Description This perspective helps in judging the financial aspect of the company.

Graph for Financial Perspective

Graph for Financial Perspective

Data for Financial Perspective

DatesValueWeight
30.09.200839,593
07.10.200868,73
14.10.200852,873
21.10.200850,053
28.10.200812,133
04.11.200867,273
11.11.200834,243
18.11.200816,883

% increase in Credit Days

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % increase in Credit Days 65,71 13,15 -52,56 % Maximize Financial Perspective
Description It refers to the % increase in number of credit days allowed by the creditors to make payments.

Graph for % increase in Credit Days

Graph for % increase in Credit Days

Data for % increase in Credit Days

DatesWeightMinMaxValue
30.09.200831010065,71
07.10.200831010060,22
14.10.200831010035,02
21.10.200831010057,61
28.10.200831010012,43
04.11.200831010088,39
11.11.200831010076,33
18.11.200831010013,15

% decrease in debtor days

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % decrease in debtor days 33,76 29,44 -4,32 % Maximize Financial Perspective
Description It refers to the % decrease in number of debtor days given to debtors in making payments.

Graph for % decrease in debtor days

Graph for % decrease in debtor days

Data for % decrease in debtor days

DatesWeightMinMaxValue
30.09.200831010033,76
07.10.200831010083,08
14.10.200831010047,98
21.10.200831010036,01
28.10.200831010040,42
04.11.200831010056,62
11.11.200831010027,1
18.11.200831010029,44

Liquidity Ratio

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Liquidity Ratio 66,7 54,34 -12,36 % Maximize Financial Perspective
Description It refers to the ratio of quick assets as compared to the total assets owned by company which enhances the ability of making quick payments.

Graph for Liquidity Ratio

Graph for Liquidity Ratio

Data for Liquidity Ratio

DatesWeightMinMaxValue
30.09.20082507066,7
07.10.20082507059,28
14.10.20082507069,26
21.10.20082507067,72
28.10.20082507053,06
04.11.20082507062,4
11.11.20082507053,64
18.11.20082507054,34

Business Development Perspective

  Name Start value End value Dynamic Parent Contains
Root Business Development Perspective 64,6 % 50,87 % -13,73% Scorecard for Performance Management During Financial Crisis
Indicators
Number of new long-term contracts initiated
Client oriented products and services introduced
Lead generation effectiveness
Response Level *
* - Information for this metric is limited in sample report Description This perspective facilitates in over viewing the business development measures and activities at the time of financial crisis.

Graph for Business Development Perspective

Graph for Business Development Perspective

Data for Business Development Perspective

DatesValueWeight
30.09.200864,63
07.10.200840,583
14.10.200848,63
21.10.200850,923
28.10.200830,023
04.11.200845,923
11.11.200867,083
18.11.200850,873

Number of new long-term contracts initiated

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of new long-term contracts initiated 4,892 3,892 -1 # Maximize Business Development Perspective
Description It means the number new long-term contracts initiated by the business.

Graph for Number of new long-term contracts initiated

Graph for Number of new long-term contracts initiated

Data for Number of new long-term contracts initiated

DatesWeightMinMaxValue
30.09.20082154,892
07.10.20082154,212
14.10.20082151,56
21.10.20082152,928
28.10.20082151,708
04.11.20082152,688
11.11.20082154,852
18.11.20082153,892

Client oriented products and services introduced

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Client oriented products and services introduced 6,166 4,996 -1,17 # Maximize Business Development Perspective
Description It means the number of client oriented products and services introduced over the last one month.

Graph for Client oriented products and services introduced

Graph for Client oriented products and services introduced

Data for Client oriented products and services introduced

DatesWeightMinMaxValue
30.09.200821106,166
07.10.200821102,17
14.10.200821109,46
21.10.200821101,126
28.10.200821102,125
04.11.200821107,48
11.11.200821108,119
18.11.200821104,996

Lead generation effectiveness

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Lead generation effectiveness 5,518 5,635 + 0,117 Score Maximize Business Development Perspective
Description It indicates the level of lead generation effectiveness that the organization have (on a scale of 1 to 10).

Graph for Lead generation effectiveness

Graph for Lead generation effectiveness

Data for Lead generation effectiveness

DatesWeightMinMaxValue
30.09.200821105,518
07.10.200821104,564
14.10.200821105,734
21.10.200821107,813
28.10.200821106,31
04.11.200821103,043
11.11.200821104,564
18.11.200821105,635

Operational Perspective

  Name Start value End value Dynamic Parent Contains
Root Operational Perspective 47,09 % 21,54 % -25,55% Scorecard for Performance Management During Financial Crisis
Indicators
% Reduction in decision-making and lead time
% decrease in cycle time to resolve adjustments
Simplification of lending conditions
Identification of negative patterns *
* - Information for this metric is limited in sample report Description This perspective helps in judging the operational aspect of the business during financial crisis.

Graph for Operational Perspective

Graph for Operational Perspective

Data for Operational Perspective

DatesValueWeight
30.09.200847,092
07.10.200869,482
14.10.200851,922
21.10.200887,272
28.10.200846,712
04.11.200844,112
11.11.200871,772
18.11.200821,542

% Reduction in decision-making and lead time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % Reduction in decision-making and lead time 13,06 13,51 + 0,45 % Maximize Operational Perspective
Description It refers to the % reduction in decision-making and lead time to improve efficiency.

Graph for % Reduction in decision-making and lead time

Graph for % Reduction in decision-making and lead time

Data for % Reduction in decision-making and lead time

DatesWeightMinMaxValue
30.09.200831010013,06
07.10.200831010097,93
14.10.200831010093,97
21.10.200831010083,44
28.10.200831010059,86
04.11.200831010027,1
11.11.200831010088,57
18.11.200831010013,51

% decrease in cycle time to resolve adjustments

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % decrease in cycle time to resolve adjustments 78,74 68,45 -10,29 % Maximize Operational Perspective
Description It refers to the % decrease in cycle time to resolve adjustments.

Graph for % decrease in cycle time to resolve adjustments

Graph for % decrease in cycle time to resolve adjustments

Data for % decrease in cycle time to resolve adjustments

DatesWeightMinMaxValue
30.09.20082108078,74
07.10.20082108030,02
14.10.20082108017,49
21.10.20082108068,03
28.10.20082108024,35
04.11.20082108061,73
11.11.20082108073,91
18.11.20082108068,45

Simplification of lending conditions

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Simplification of lending conditions 6,355 1,216 -5,139 Score Maximize Operational Perspective
Description It means the level of simplifications in the lending conditions to avoid further financial problems (on a scale of 1 to 10).

Graph for Simplification of lending conditions

Graph for Simplification of lending conditions

Data for Simplification of lending conditions

DatesWeightMinMaxValue
30.09.200821106,355
07.10.200821108,02
14.10.200821101,729
21.10.200821109,892
28.10.200821104,501
04.11.200821103,349
11.11.200821109,469
18.11.200821101,216

Workforce Management Perspective

  Name Start value End value Dynamic Parent Contains
Root Workforce Management Perspective 37,52 % 78,5 % + 40,98% Scorecard for Performance Management During Financial Crisis
Indicators
% decrease in Staff turnover rate
Training Uptake
% decrease in Sickness/Absence Level
Crisis Communication *
Continuity of information and feedback *
* - Information for this metric is limited in sample report Description This perspective takes into consideration such KPIs that are beneficial in determining the workforce attitude and strength at the time of financial crisis.

Graph for Workforce Management Perspective

Graph for Workforce Management Perspective

Data for Workforce Management Perspective

DatesValueWeight
30.09.200837,522
07.10.200845,852
14.10.200867,392
21.10.200829,12
28.10.200859,82
04.11.200852,372
11.11.200843,852
18.11.200878,52

% decrease in Staff turnover rate

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % decrease in Staff turnover rate 16,88 39,56 + 22,68 % Maximize Workforce Management Perspective
Description It refers to % decrease in staff turnover rate over the last one month.

Graph for % decrease in Staff turnover rate

Graph for % decrease in Staff turnover rate

Data for % decrease in Staff turnover rate

DatesWeightMinMaxValue
30.09.2008304016,88
07.10.200830403,96
14.10.2008304039,48
21.10.200830403,72
28.10.2008304034,28
04.11.2008304024,88
11.11.2008304012,36
18.11.2008304039,56

Training Uptake

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Training Uptake 6,13 3,682 -2,448 Score Maximize Workforce Management Perspective
Description It means the level of positive-ness and interest shown by the staff towards training initiatives of the management (on a scale of 1 to 10).

Graph for Training Uptake

Graph for Training Uptake

Data for Training Uptake

DatesWeightMinMaxValue
30.09.200821106,13
07.10.200821104,303
14.10.200821101,261
21.10.200821101,234
28.10.200821103,259
04.11.200821108,596
11.11.200821107,795
18.11.200821103,682

% decrease in Sickness/Absence Level

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % decrease in Sickness/Absence Level 52,16 93,92 + 41,76 % Maximize Workforce Management Perspective
Description It indicates the % decrease in absence/sickness level of the employees.

Graph for % decrease in Sickness/Absence Level

Graph for % decrease in Sickness/Absence Level

Data for % decrease in Sickness/Absence Level

DatesWeightMinMaxValue
30.09.200822010052,16
07.10.200822010057,92
14.10.200822010092,16
21.10.200822010030
28.10.200822010068,64
04.11.200822010090
11.11.200822010082,16
18.11.200822010093,92
Created by: AKS- Labs
Report created with Balanced Scorecard Designer at 23.10.2008 17:23:04

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