This is a Firefighter Service Balanced Scorecard Report, it is one of reports that Balanced Scorecard Designer can generate for Firefighter Service scorecard. With this software you can also design your own KPIs, Balanced Scorecards and metrics.


Firefighter Service Scorecard

Report includes: 1 month(s) 49 day(s), from 02.01.2009 to 20.02.2009

  Name Start value End value Dynamic Contains
Root Firefighter Service Scorecard  48,28 % 50,09 % + 1,81 %
Financial Perspective(44,6%, 3,98%Up)
Operations Perspective(52,5%, -6,27%Down)
Efficiency Perspective(45,8%, 11,14%Up)
Employee Safety and Training Perspective(58,9%, 1,33%Up)

Graph for Firefighter Service Scorecard

Graph for Firefighter Service Scorecard

Data for Firefighter Service Scorecard

DatesValue
02.01.200948,28
09.01.200936,76
16.01.200953,74
23.01.200951,77
30.01.200949,04
06.02.200941,47
13.02.200951,83
20.02.200950,09


Financial Perspective

  Name Start value End value Dynamic Parent Contains
Root Financial Perspective  40,67 % 44,65 % + 3,98% Firefighter Service Scorecard
Indicators
Average cost per exercise
Average cost per personnel
Cost of Equipments
Annual Budget Amount *
* - Information for this metric is limited in sample report Description This group of indicators gives an idea of ‘where’ and ‘what amount of’ funds is going.

Graph for Financial Perspective

Graph for Financial Perspective

Data for Financial Perspective

DatesValueWeight
02.01.200940,673
09.01.200934,813
16.01.200979,423
23.01.200952,613
30.01.200946,163
06.02.200919,913
13.02.200954,883
20.02.200944,653


Average cost per exercise

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average cost per exercise  26920 47160 +2,024E004 $ Minimize Financial Perspective
Description This KPI is to know the amount that is going into handling different firefighting situations in the concerned city or area.

Graph for Average cost per exercise

Graph for Average cost per exercise

Data for Average cost per exercise

DatesWeightMinMaxValue
02.01.20093100005000026920
09.01.20093100005000046800
16.01.20093100005000010640
23.01.20093100005000019880
30.01.20093100005000043920
06.02.20093100005000043760
13.02.20093100005000044960
20.02.20093100005000047160


Average cost per personnel

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average cost per personnel  3440 3296 -144 $ Minimize Financial Perspective
Description This indicator gives the amount spent on each member of staff to be able to respond appropriately whenever needed.

Graph for Average cost per personnel

Graph for Average cost per personnel

Data for Average cost per personnel

DatesWeightMinMaxValue
02.01.20093200060003440
09.01.20093200060004228
16.01.20093200060003656
23.01.20093200060004024
30.01.20093200060004256
06.02.20093200060005852
13.02.20093200060003032
20.02.20093200060003296


Cost of Equipments

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Cost of Equipments  2,584 3,637 + 1,053 $ million Maximize Financial Perspective
Description This comprises the devices that are kept ready to respond immediately. The usual ones include hand tools (pike pole, halligan bar, flashlight); personal protection equipments (helmet, SCBA, boots, gloves); pager, radio, thermal imaging camera.

Graph for Cost of Equipments

Graph for Cost of Equipments

Data for Cost of Equipments

DatesWeightMinMaxValue
02.01.200921102,584
09.01.200921103,727
16.01.200921107,507
23.01.200921103,133
30.01.200921105,914
06.02.200921105,428
13.02.200921109,316
20.02.200921103,637


Operations Perspective

  Name Start value End value Dynamic Parent Contains
Root Operations Perspective  58,77 % 52,5 % -6,27% Firefighter Service Scorecard
Indicators
Post-Incident Analysis Index
Staff strength per fire station
Average week working hours per employee
Number of pump trucks and ladder trucks, at service *
* - Information for this metric is limited in sample report Description This perspective helps in getting an idea of the operations and services of firefighting department.

Graph for Operations Perspective

Graph for Operations Perspective

Data for Operations Perspective

DatesValueWeight
02.01.200958,773
09.01.200940,823
16.01.200946,523
23.01.200953,23
30.01.200962,483
06.02.200947,773
13.02.200958,13
20.02.200952,53


Post-Incident Analysis Index

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Post-Incident Analysis Index  81,68 78,04 -3,64 % Maximize Operations Perspective
Description This indicator is to have the fraction of incidents that were looked into after the completion of task. Improvement on the basis of this KPI will help in effectively managing the whole incident exercise.

Graph for Post-Incident Analysis Index

Graph for Post-Incident Analysis Index

Data for Post-Incident Analysis Index

DatesWeightMinMaxValue
02.01.200936010081,68
09.01.200936010067,44
16.01.200936010073,84
23.01.200936010065,04
30.01.200936010084,04
06.02.200936010078,6
13.02.200936010081,64
20.02.200936010078,04


Staff strength per fire station

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Staff strength per fire station  15,223 7,386 -7,837 # Maximize Operations Perspective
Description This is to take care that all the functions are completed, in a timely manner. Generally, these are firefighter, operator, captain and paramedic.

Graph for Staff strength per fire station

Graph for Staff strength per fire station

Data for Staff strength per fire station

DatesWeightMinMaxValue
02.01.2009232015,223
09.01.200923207,76
16.01.2009232012,554
23.01.200923209,834
30.01.200923207,981
06.02.200923205,38
13.02.200923208,661
20.02.200923207,386


Average week working hours per employee

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average week working hours per employee  56,724 52,068 -4,656 hours Maximize Operations Perspective
Description It refers to average hours for which a firefighting employee is available per week to deal with firefighting situation.

Graph for Average week working hours per employee

Graph for Average week working hours per employee

Data for Average week working hours per employee

DatesWeightMinMaxValue
02.01.20092486056,724
09.01.20092486058,692
16.01.20092486059,7
23.01.20092486057,492
30.01.20092486054
06.02.20092486056,964
13.02.20092486052,548
20.02.20092486052,068


Efficiency Perspective

  Name Start value End value Dynamic Parent Contains
Root Efficiency Perspective  34,66 % 45,8 % + 11,14% Firefighter Service Scorecard
Indicators
Average Time taken to reach the spot
% failure
% reduction in Average extinguishing time
% increase in incidents when damage was confined to the room of origin *
* - Information for this metric is limited in sample report Description This perspective is to know about the efficiency level of firefighting services available in a city or region.

Graph for Efficiency Perspective

Graph for Efficiency Perspective

Data for Efficiency Perspective

DatesValueWeight
02.01.200934,662
09.01.200955,492
16.01.200937,212
23.01.200945,912
30.01.200949,612
06.02.200956,032
13.02.200937,012
20.02.200945,82


Average Time taken to reach the spot

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average Time taken to reach the spot  13,62 13,788 + 0,168 minutes Minimize Efficiency Perspective
Description It indicates the average time taken to reach the spot where the problem has been encountered with.

Graph for Average Time taken to reach the spot

Graph for Average Time taken to reach the spot

Data for Average Time taken to reach the spot

DatesWeightMinMaxValue
02.01.2009331513,62
09.01.200933158,88
16.01.200933158,472
23.01.2009331513,572
30.01.2009331510,248
06.02.2009331511,184
13.02.2009331513,68
20.02.2009331513,788


% failure

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % failure  9,27 7,02 -2,25 % Minimize Efficiency Perspective
Description This KPI is equal to the fraction of times the personnel was not able to reach the place, within stipulated time.

Graph for % failure

Graph for % failure

Data for % failure

DatesWeightMinMaxValue
02.01.200920309,27
09.01.200920305,07
16.01.2009203018,06
23.01.200920302,19
30.01.2009203014,31
06.02.2009203015,9
13.02.200920304,32
20.02.200920307,02


% reduction in Average extinguishing time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % reduction in Average extinguishing time  15,815 23,235 + 7,42 % Maximize Efficiency Perspective
Description It indicates the % drop experienced in average extinguishing time over the last 3 months. It indicates the efficiency of firefighters and the equipments that how well and quickly they take control of fire.

Graph for % reduction in Average extinguishing time

Graph for % reduction in Average extinguishing time

Data for % reduction in Average extinguishing time

DatesWeightMinMaxValue
02.01.2009354015,815
09.01.2009354031,005
16.01.200935407,695
23.01.2009354014,03
30.01.2009354016,585
06.02.2009354036,885
13.02.200935405,665
20.02.2009354023,235


Employee Safety and Training Perspective

  Name Start value End value Dynamic Parent Contains
Root Employee Safety and Training Perspective  57,6 % 58,93 % + 1,33% Firefighter Service Scorecard
Indicators
% drop in injury rate
Number of training hours provided
Self-Preservation measures
NFPA standards Compliance Ratio *
* - Information for this metric is limited in sample report Description This perspective takes into account the activities and factors through which the safety and training aspect of fire fighters working in the department can be judged and enhanced.

Graph for Employee Safety and Training Perspective

Graph for Employee Safety and Training Perspective

Data for Employee Safety and Training Perspective

DatesValueWeight
02.01.200957,62
09.01.200914,882
16.01.200942,582
23.01.200954,222
30.01.200932,652
06.02.200949,812
13.02.200952,652
20.02.200958,932


% drop in injury rate

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % drop in injury rate  92,36 89,56 -2,8 % Maximize Employee Safety and Training Perspective
Description It refers to the % drop experienced in the number of employees that are injured in encountering fire fighting situations (on an yearly basis).

Graph for % drop in injury rate

Graph for % drop in injury rate

Data for % drop in injury rate

DatesWeightMinMaxValue
02.01.200938010092,36
09.01.200938010080,74
16.01.200938010085,14
23.01.200938010088,7
30.01.200938010086,94
06.02.200938010086,24
13.02.200938010097,72
20.02.200938010089,56


Number of training hours provided

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of training hours provided  44,08 121,72 + 77,64 hours Maximize Employee Safety and Training Perspective
Description This indicator is to know how well is the staff being trained in tackling dangerous and risky situations. The value can be had on annual basis.

Graph for Number of training hours provided

Graph for Number of training hours provided

Data for Number of training hours provided

DatesWeightMinMaxValue
02.01.200934016044,08
09.01.200934016054,52
16.01.2009340160147,88
23.01.2009340160127
30.01.200934016043,84
06.02.200934016049,48
13.02.200934016076,12
20.02.2009340160121,72


Self-Preservation measures

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Self-Preservation measures  5,764 3,46 -2,304 # Maximize Employee Safety and Training Perspective
Description This shows the ways that are being used by the staff in handling tough situations. Some of these can be SCBA (Self Contained Breathing Apparatus), PASS (Personal Alert Safety System), bunker gear and self rescue ropes.

Graph for Self-Preservation measures

Graph for Self-Preservation measures

Data for Self-Preservation measures

DatesWeightMinMaxValue
02.01.20092265,764
09.01.20092263,292
16.01.20092262,916
23.01.20092262,036
30.01.20092265,012
06.02.20092265,736
13.02.20092263,904
20.02.20092263,46
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 25.01.2009 21:02:47

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