This is a Health care facilities Balanced Scorecard Report, it is one of reports that Balanced Scorecard Designer can generate for Health care facilities scorecard. With this software you can also design your own KPIs, Balanced Scorecards and metrics.


Health care facilities

Report includes: 1 month(s) 49 day(s), from 30.04.2008 to 18.06.2008

  Name Start value End value Dynamic Contains
Root Health care facilities 45,09 % 53,74 % + 8,65 %
Financial Perspective(60,2%, 10,22%Up)
Customer Perspective(35,9%, -1,72%Down)
Operations(53,2%, 4,9%Up)
Social Accountability(62,7%, 22,28%Up)

Graph for Health care facilities

Graph for Health care facilities

Data for Health care facilities

DatesValue
30.04.200845,09
07.05.200838,3
14.05.200850,38
21.05.200846,3
28.05.200845,65
04.06.200858,24
11.06.200842,76
18.06.200853,74

Financial Perspective

  Name Start value End value Dynamic Parent Contains
Root Financial Perspective 49,98 % 60,2 % + 10,22% Health care facilities
Indicators
Inpatient Revenue
Percentage of Outpatient Revenue
Accounts Receivables
Percentage of Medicaid Revenue *
* - Information for this metric is limited in sample report Description these indicators help to judge the financial performance of the health care facilities.

Graph for Financial Perspective

Graph for Financial Perspective

Data for Financial Perspective

DatesValueWeight
30.04.200849,983
07.05.200826,43
14.05.200843,523
21.05.200839,393
28.05.200848,263
04.06.200837,783
11.06.200856,773
18.06.200860,23

Inpatient Revenue

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Inpatient Revenue 100800 146400 +4,56E004 million $ Maximize Financial Perspective
Description The revenue earned from the inpatients in a financial year.

Graph for Inpatient Revenue

Graph for Inpatient Revenue

Data for Inpatient Revenue

DatesWeightMinMaxValue
30.04.20083100000200000100800
07.05.20083100000200000147000
14.05.20083100000200000197900
21.05.20083100000200000155100
28.05.20083100000200000198800
04.06.20083100000200000150600
11.06.20083100000200000132100
18.06.20083100000200000146400

Percentage of Outpatient Revenue

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Percentage of Outpatient Revenue 50840 59562 + 8722 million $ Maximize Financial Perspective
Description It indicates the revenue earned from outpatients in a financial year.

Graph for Percentage of Outpatient Revenue

Graph for Percentage of Outpatient Revenue

Data for Percentage of Outpatient Revenue

DatesWeightMinMaxValue
30.04.2008310009000050840
07.05.2008310009000031260
14.05.200831000900004293
21.05.2008310009000018444
28.05.200831000900004560
04.06.2008310009000015774
11.06.2008310009000083770
18.06.2008310009000059562

Accounts Receivables

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Accounts Receivables 20,34 54,63 + 34,29 days Minimize Financial Perspective
Description It measures the average time period required for clearing patients' accounts receivables

Graph for Accounts Receivables

Graph for Accounts Receivables

Data for Accounts Receivables

DatesWeightMinMaxValue
30.04.2008209020,34
07.05.2008209085,68
14.05.2008209044,01
21.05.2008209024,84
28.05.2008209081,9
04.06.2008209062,28
11.06.2008209051,75
18.06.2008209054,63

Customer Perspective

  Name Start value End value Dynamic Parent Contains
Root Customer Perspective 37,62 % 35,9 % -1,72% Health care facilities
Indicators
Customer Complaints
Cost of Treatment
Number of Physicians.
Patient Satisfaction *
* - Information for this metric is limited in sample report Description It deals with the customer perception and expectations regarding the health care facilites.

Graph for Customer Perspective

Graph for Customer Perspective

Data for Customer Perspective

DatesValueWeight
30.04.200837,622
07.05.200856,592
14.05.200859,062
21.05.200832,592
28.05.200845,082
04.06.200879,592
11.06.200851,472
18.06.200835,92

Customer Complaints

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Customer Complaints 56,517 61,62 + 5,103 % Minimize Customer Perspective
Description The percentage of customer complaints resolved within 20 days.

Graph for Customer Complaints

Graph for Customer Complaints

Data for Customer Complaints

DatesWeightMinMaxValue
30.04.20083157856,517
07.05.20083157857,084
14.05.20083157827,285
21.05.20083157838,247
28.05.20083157869,117
04.06.20083157828,23
11.06.20083157861,242
18.06.20083157861,62

Cost of Treatment

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Cost of Treatment 5257,8 6745,2 + 1487 US $ Minimize Customer Perspective
Description Overall amount to be invested by the patient for getting the treatment, medicines, etc. in a year.

Graph for Cost of Treatment

Graph for Cost of Treatment

Data for Cost of Treatment

DatesWeightMinMaxValue
30.04.2008310075005257,8
07.05.2008310075002919,4
14.05.2008310075006027,4
21.05.2008310075005191,2
28.05.2008310075001469
04.06.200831007500196,2
11.06.2008310075001380,2
18.06.2008310075006745,2

Number of Physicians.

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of Physicians. 2883,655 5022,805 + 2139 # Maximize Customer Perspective
Description It indicates the number of physicians the hospital has for different ailments.

Graph for Number of Physicians.

Graph for Number of Physicians.

Data for Number of Physicians.

DatesWeightMinMaxValue
30.04.200821555002883,655
07.05.200821555004057,445
14.05.200821555005088,625
21.05.20082155500804,84
28.05.200821555001512,405
04.06.200821555003026,265
11.06.200821555003991,625
18.06.200821555005022,805

Operations

  Name Start value End value Dynamic Parent Contains
Root Operations 48,3 % 53,2 % + 4,9% Health care facilities
Indicators
Outpatient Waiting Time
Average Length of Stay
Successful Surgeries of Critical Diseases
Test Turn-around Time (TAT) *
* - Information for this metric is limited in sample report Description It deals with the indicators through which the operational efficiency of the business can be judged.

Graph for Operations

Graph for Operations

Data for Operations

DatesValueWeight
30.04.200848,33
07.05.2008313
14.05.200854,353
21.05.200850,553
28.05.200860,453
04.06.200858,093
11.06.200818,493
18.06.200853,23

Outpatient Waiting Time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Outpatient Waiting Time 1,5822 3,08755 + 1,505 hours Minimize Operations
Description Average time taken by the hospital in attending outpatients in acute cases.

Graph for Outpatient Waiting Time

Graph for Outpatient Waiting Time

Data for Outpatient Waiting Time

DatesWeightMinMaxValue
30.04.200830,1541,5822
07.05.200830,1543,92685
14.05.200830,1540,2655
21.05.200830,1542,1597
28.05.200830,1542,47155
04.06.200830,1541,15485
11.06.200830,1543,1915
18.06.200830,1543,08755

Average Length of Stay

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average Length of Stay 4,768 5,053 + 0,285 days Minimize Operations
Description It indicates the average length of stay in surgical ememgency cases.

Graph for Average Length of Stay

Graph for Average Length of Stay

Data for Average Length of Stay

DatesWeightMinMaxValue
30.04.20082474,768
07.05.20082476,817
14.05.20082474,51
21.05.20082474,852
28.05.20082474,813
04.06.20082475,914
11.06.20082476,046
18.06.20082475,053

Successful Surgeries of Critical Diseases

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Successful Surgeries of Critical Diseases 34,5 67,65 + 33,15 % Maximize Operations
Description It indicates the percentage of successful surgeries done by the hospital in Critical Diseases like cancer.

Graph for Successful Surgeries of Critical Diseases

Graph for Successful Surgeries of Critical Diseases

Data for Successful Surgeries of Critical Diseases

DatesWeightMinMaxValue
30.04.20083207034,5
07.05.20083207063,25
14.05.20083207023,25
21.05.20083207042,95
28.05.20083207045
04.06.20083207064,9
11.06.20083207028,85
18.06.20083207067,65

Social Accountability

  Name Start value End value Dynamic Parent Contains
Root Social Accountability 40,41 % 62,69 % + 22,28% Health care facilities
Indicators
Charity Applications
Disposal & Recycling of Medical Wastes
Health Education Programs
Public Health Research Initiatives *
* - Information for this metric is limited in sample report Description How well the business is fulfilling its corporate and social responsibilities.

Graph for Social Accountability

Graph for Social Accountability

Data for Social Accountability

DatesValueWeight
30.04.200840,412
07.05.200848,832
14.05.200846,032
21.05.200863,982
28.05.200820,112
04.06.200867,82
11.06.200849,452
18.06.200862,692

Charity Applications

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Charity Applications 5,484 36,754 + 31,27 million $ Maximize Social Accountability
Description The number of charity appllications approved.

Graph for Charity Applications

Graph for Charity Applications

Data for Charity Applications

DatesWeightMinMaxValue
30.04.200831605,484
07.05.2008316026,547
14.05.2008316029,615
21.05.2008316024,069
28.05.200831601,236
04.06.2008316057,168
11.06.2008316049,793
18.06.2008316036,754

Disposal & Recycling of Medical Wastes

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Disposal & Recycling of Medical Wastes 54,07 58,75 + 4,68 US $ Maximize Social Accountability
Description It indicates the cost of disposal and recycling of medical wastes per tonne.

Graph for Disposal & Recycling of Medical Wastes

Graph for Disposal & Recycling of Medical Wastes

Data for Disposal & Recycling of Medical Wastes

DatesWeightMinMaxValue
30.04.20083407054,07
07.05.20083407056,32
14.05.20083407059,92
21.05.20083407068,95
28.05.20083407042,07
04.06.20083407048,28
11.06.20083407055,12
18.06.20083407058,75

Health Education Programs

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Health Education Programs 4,888 7,714 + 2,826 Score Maximize Social Accountability
Description It indicates the average number of health care programs and camps organised in a particular time frame.

Graph for Health Education Programs

Graph for Health Education Programs

Data for Health Education Programs

DatesWeightMinMaxValue
30.04.200821104,888
07.05.200821103,205
14.05.200821103,925
21.05.200821107,039
28.05.200821107,543
04.06.200821108,101
11.06.200821101,54
18.06.200821107,714
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 23.05.2008 12:02:01

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