HR Outsourcing

Report includes: 1 month(s) 49 day(s), from 07.06.2008 to 26.07.2008

	Name	Start value	End value	Dynamic	Contains
	HR Outsourcing	48,99 %	44,81 %	-4,18 %	Time Perspective (19,6%, -41,9%) Cost Perspective (46,7%, 13,34%) Customer Perspective (43,9%, -6,07%) Employee Perspective (52%, 5,27%) Performance Perspective (84,4%, 25,06%) Quality Perspective (22,6%, -15,55%)

Graph for HR Outsourcing

Data for HR Outsourcing

Time Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Time Perspective	61,55 %	19,65 %	-41,9%	HR Outsourcing	Indicators Project time Problem resolving time

Graph for Time Perspective

Data for Time Perspective

Project time

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Project time	75,98	76,85	+ 0,87	%	Minimize	Time Perspective

Graph for Project time

Data for Project time

Problem resolving time

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Problem resolving time	3,855	7,61	+ 3,755	%	Minimize	Time Perspective

Graph for Problem resolving time

Data for Problem resolving time

Cost Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Cost Perspective	33,33 %	46,67 %	+ 13,34%	HR Outsourcing	Indicators HR cost Vendor management Total cost reduction

Graph for Cost Perspective

Data for Cost Perspective

HR cost

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	HR cost	58,42	59,54	+ 1,12	%	Minimize	Cost Perspective

Graph for HR cost

Data for HR cost

Vendor management

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Vendor management	57,58	52,4	-5,18	%	Minimize	Cost Perspective

Graph for Vendor management

Data for Vendor management

Total cost reduction

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Total cost reduction	41,89	40,13	-1,76	%	Minimize	Cost Perspective

Graph for Total cost reduction

Data for Total cost reduction

Customer Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Customer Perspective	50 %	43,93 %	-6,07%	HR Outsourcing	Indicators Customer retention Customer satisfaction New customers

Graph for Customer Perspective

Data for Customer Perspective

Customer retention

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Customer retention	30,42	35,1	+ 4,68	%	Maximize	Customer Perspective

Graph for Customer retention

Data for Customer retention

Customer satisfaction

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Customer satisfaction	91,82	94,835	+ 3,015	%	Maximize	Customer Perspective

Graph for Customer satisfaction

Data for Customer satisfaction

New customers

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	New customers	45,365	36,11	-9,255	%	Maximize	Customer Perspective

Graph for New customers

Data for New customers

Employee Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Employee Perspective	46,69 %	51,96 %	+ 5,27%	HR Outsourcing	Indicators Leadership turnover Employee turnover Personnel training

Graph for Employee Perspective

Data for Employee Perspective

Leadership turnover

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Leadership turnover	29,15	22,875	-6,275	%	Minimize	Employee Perspective

Graph for Leadership turnover

Data for Leadership turnover

Employee turnover

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Employee turnover	21,32	27,71	+ 6,39	%	Minimize	Employee Perspective

Graph for Employee turnover

Data for Employee turnover

Personnel training

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Personnel training	50,81	51,44	+ 0,63	%	Maximize	Employee Perspective

Graph for Personnel training

Data for Personnel training

Performance Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Performance Perspective	59,32 %	84,38 %	+ 25,06%	HR Outsourcing	Indicators Communications efficiency Production efficiency

Graph for Performance Perspective

Data for Performance Perspective

Communications efficiency

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Communications efficiency	129,78	128,51	-1,27	%	Maximize	Performance Perspective

Graph for Communications efficiency

Data for Communications efficiency

Production efficiency

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Production efficiency	100,24	112,495	+ 12,26	%	Maximize	Performance Perspective

Graph for Production efficiency

Data for Production efficiency

Quality Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Quality Perspective	38,15 %	22,6 %	-15,55%	HR Outsourcing	Indicators Defects per unit Defects per Million Opportunities

Graph for Quality Perspective

Data for Quality Perspective

Defects per unit

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Defects per unit	0,04493	0,04121	-0,00372	Score	Minimize	Quality Perspective

Graph for Defects per unit

Data for Defects per unit

Defects per Million Opportunities

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Defects per Million Opportunities	3,4436	3,7046	+ 0,261	Score	Minimize	Quality Perspective

Graph for Defects per Million Opportunities

Data for Defects per Million Opportunities

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