Intellectual Capital

Report includes: 1 month(s) 49 day(s), from 07.08.2008 to 25.09.2008

	Name	Start value	End value	Dynamic	Contains
	Intellectual Capital	58,99 %	46,93 %	-12,06 %	Financial Perspective (14,8%, -63,85%) Customer Perspective (64,1%, -22,02%) Process Perspective (78,1%, 49,05%) Renewal and Development (18,3%, -38,18%) Human Perspective (60,2%, 26,36%)

Graph for Intellectual Capital

Data for Intellectual Capital

Financial Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Financial Perspective	78,69 %	14,84 %	-63,85%	Intellectual Capital	Indicators Revenues per employee Revenues from new customers Profits from new operations

Graph for Financial Perspective

Data for Financial Perspective

Revenues per employee

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Revenues per employee	39,085	27,085	-12	USD*1000	Maximize	Financial Perspective

Graph for Revenues per employee

Data for Revenues per employee

Revenues from new customers

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Revenues from new customers	38,73	34,305	-4,425	%	Maximize	Financial Perspective

Graph for Revenues from new customers

Data for Revenues from new customers

Profits from new operations

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Profits from new operations	28,265	21,815	-6,45	%	Maximize	Financial Perspective

Graph for Profits from new operations

Data for Profits from new operations

Customer Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Customer Perspective	86,12 %	64,1 %	-22,02%	Intellectual Capital	Indicators Customers gained versus lost Sales contacts to sales closed

Graph for Customer Perspective

Data for Customer Perspective

Customers gained versus lost

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Customers gained versus lost	125,975	135,77	+ 9,795	%	Maximize	Customer Perspective

Graph for Customers gained versus lost

Data for Customers gained versus lost

Sales contacts to sales closed

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Sales contacts to sales closed	89,625	84,45	-5,175	%	Maximize	Customer Perspective

Graph for Sales contacts to sales closed

Data for Sales contacts to sales closed

Process Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Process Perspective	29,01 %	78,06 %	+ 49,05%	Intellectual Capital	Indicators PCs per employee Processing time IT capacity – CPU

Graph for Process Perspective

Data for Process Perspective

PCs per employee

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	PCs per employee	1,2943	1,5481	+ 0,254	Score	Maximize	Process Perspective

Graph for PCs per employee

Data for PCs per employee

Processing time

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Processing time	3,486	2,645	-0,841	min	Minimize	Process Perspective

Graph for Processing time

Data for Processing time

IT capacity – CPU

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	IT capacity – CPU	2,0914	2,3914	+ 0,3	GHz	Maximize	Process Perspective

Graph for IT capacity – CPU

Data for IT capacity – CPU

Renewal and Development

	Name	Start value	End value	Dynamic	Parent	Contains
	Renewal and Development	56,46 %	18,28 %	-38,18%	Intellectual Capital	Indicators Satisfied employee index Training to administrative expense Average age of patents

Graph for Renewal and Development

Data for Renewal and Development

Satisfied employee index

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Satisfied employee index	88,86	79,16	-9,7	%	Maximize	Renewal and Development

Graph for Satisfied employee index

Data for Satisfied employee index

Training to administrative expense

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Training to administrative expense	58,055	51,725	-6,33	%	Maximize	Renewal and Development

Graph for Training to administrative expense

Data for Training to administrative expense

Average age of patents

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average age of patents	3,217	3,355	+ 0,138	Years	Minimize	Renewal and Development

Graph for Average age of patents

Data for Average age of patents

Human Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Human Perspective	33,82 %	60,18 %	+ 26,36%	Intellectual Capital	Indicators Managers with advanced degrees Annual turnover of staff Leadership index

Graph for Human Perspective

Data for Human Perspective

Managers with advanced degrees

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Managers with advanced degrees	58,95	40,56	-18,39	%	Maximize	Human Perspective

Graph for Managers with advanced degrees

Data for Managers with advanced degrees

Annual turnover of staff

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Annual turnover of staff	69,05	59,21	-9,84	%	Minimize	Human Perspective

Graph for Annual turnover of staff

Data for Annual turnover of staff

Leadership index

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Leadership index	65,07	71,66	+ 6,59	%	Maximize	Human Perspective

Graph for Leadership index

Data for Leadership index

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