This is a Medical Balanced Scorecard Report, it is one of reports that Balanced Scorecard Designer can generate for Medical scorecard. With this software you can also design your own KPIs, Balanced Scorecards and metrics.


Medical Balanced Scorecard

Report includes: 1 month(s) 49 day(s), from 09.04.2008 to 28.05.2008

  Name Start value End value Dynamic Contains
Root Medical Balanced Scorecard 50,79 % 49,12 % -1,67 %
Clinical(35,7%, -16,42%Down)
Accident and emergency services(80,8%, 58,88%Up)
Patient services and satisfaction(56,7%, -7,89%Down)
Others(26%, -30,79%Down)

Graph for Medical Balanced Scorecard

Graph for Medical Balanced Scorecard

Data for Medical Balanced Scorecard

DatesValue
09.04.200850,79
16.04.200854,62
23.04.200857
30.04.200858,63
07.05.200852,15
14.05.200842,82
21.05.200853,76
28.05.200849,12

Clinical

  Name Start value End value Dynamic Parent Contains
Root Clinical 52,15 % 35,73 % -16,42% Medical Balanced Scorecard
Indicators
Clinical Negligence
Death within 1 month of surgery
Readmission to hospital within a month of discharge
Death within a month of a bypass surgery *
* - Information for this metric is limited in sample report Description These indicators relate to measuring performance in the diagnosis phase

Graph for Clinical

Graph for Clinical

Data for Clinical

DatesValueWeight
09.04.200852,153
16.04.200849,943
23.04.200842,753
30.04.200858,763
07.05.200849,563
14.05.200821,623
21.05.200870,93
28.05.200835,733

Clinical Negligence

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Clinical Negligence 0,302 0,828 + 0,526 number of cases Minimize Clinical
Description Deaths or cases getting critical as a result of negligences on the part of the clinical attendants

Graph for Clinical Negligence

Graph for Clinical Negligence

Data for Clinical Negligence

DatesWeightMinMaxValue
09.04.20082010,302
16.04.20082010,521
23.04.20082010,581
30.04.20082010,715
07.05.20082010,93
14.05.20082010,819
21.05.20082010,041
28.05.20082010,828

Death within 1 month of surgery

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Death within 1 month of surgery 68,065 62,626 -5,439 number of deaths Minimize Clinical
Description Patients dying within one month of a surgery

Graph for Death within 1 month of surgery

Graph for Death within 1 month of surgery

Data for Death within 1 month of surgery

DatesWeightMinMaxValue
09.04.200832213368,065
16.04.200832213337,096
23.04.200832213383,605
30.04.200832213360,184
07.05.200832213345,754
14.05.2008322133103,363
21.05.200832213323,332
28.05.200832213362,626

Readmission to hospital within a month of discharge

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Readmission to hospital within a month of discharge 5,216 4,992 -0,224 % Minimize Clinical
Description Number of patients being admitted back as a result of recurrence of problem within one month of discharge

Graph for Readmission to hospital within a month of discharge

Graph for Readmission to hospital within a month of discharge

Data for Readmission to hospital within a month of discharge

DatesWeightMinMaxValue
09.04.200824,35,35,216
16.04.200824,35,34,944
23.04.200824,35,35,11
30.04.200824,35,35,08
07.05.200824,35,34,431
14.05.200824,35,34,88
21.05.200824,35,34,862
28.05.200824,35,34,992

Accident and emergency services

  Name Start value End value Dynamic Parent Contains
Root Accident and emergency services 21,95 % 80,83 % + 58,88% Medical Balanced Scorecard
Indicators
Trolley waits
Patients waiting for over 3 hours
A&E cases discharged within 3 hours
A&E cases triaged within 15 minutes *
* - Information for this metric is limited in sample report Description They are used to see the effectiveness of the hospitals to respond in emergency cases

Graph for Accident and emergency services

Graph for Accident and emergency services

Data for Accident and emergency services

DatesValueWeight
09.04.200821,952
16.04.200861,122
23.04.200859,572
30.04.200854,252
07.05.200865,572
14.05.200842,372
21.05.200830,352
28.05.200880,832

Trolley waits

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Trolley waits 34,921 13,348 -21,57 patients waiting for trollies Minimize Accident and emergency services
Description Number of patients waiting to get trolleys for a period of over 12 hours

Graph for Trolley waits

Graph for Trolley waits

Data for Trolley waits

DatesWeightMinMaxValue
09.04.2008204734,921
16.04.2008204714,429
23.04.2008204719,317
30.04.2008204715,134
07.05.200820471,833
14.05.2008204736,002
21.05.2008204742,018
28.05.2008204713,348

Patients waiting for over 3 hours

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Patients waiting for over 3 hours 9562,103 6785,954 -2776 number of patients Minimize Accident and emergency services
Description Patients waiting for a period of more than 3 hours from arrival to departure in the hospital

Graph for Patients waiting for over 3 hours

Graph for Patients waiting for over 3 hours

Data for Patients waiting for over 3 hours

DatesWeightMinMaxValue
09.04.200835749123129562,103
16.04.200835749123125932,764
23.04.200835749123129450,532
30.04.200835749123128091,991
07.05.200835749123127041,911
14.05.200835749123128977,996
21.05.200835749123128400,452
28.05.200835749123126785,954

A&E cases discharged within 3 hours

  Name Start value End value Dynamic Measure units Optimization method Parent
Root A&E cases discharged within 3 hours 67,208 76,73 + 9,522 % Maximize Accident and emergency services
Description Percentage of A&E cases discharged within 3 hours after being attended upon

Graph for A&E cases discharged within 3 hours

Graph for A&E cases discharged within 3 hours

Data for A&E cases discharged within 3 hours

DatesWeightMinMaxValue
09.04.2008263,581,567,208
16.04.2008263,581,574,768
23.04.2008263,581,579,43
30.04.2008263,581,571,582
07.05.2008263,581,568,036
14.05.2008263,581,574,174
21.05.2008263,581,568,738
28.05.2008263,581,576,73

Patient services and satisfaction

  Name Start value End value Dynamic Parent Contains
Root Patient services and satisfaction 64,63 % 56,74 % -7,89% Medical Balanced Scorecard
Indicators
Patients complaints resolved
Patient satisfaction ratings
Patient information and education
Prompt access by patients *
* - Information for this metric is limited in sample report Description These indicators are related to measuring the efficiency level of services provided to patients and their satisfaction levels

Graph for Patient services and satisfaction

Graph for Patient services and satisfaction

Data for Patient services and satisfaction

DatesValueWeight
09.04.200864,633
16.04.200857,643
23.04.200867,213
30.04.200843,053
07.05.200851,63
14.05.200847,143
21.05.200851,463
28.05.200856,743

Patients complaints resolved

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Patients complaints resolved 7,424 7,6016 + 0,178 % Maximize Patient services and satisfaction
Description It refers to the number of patient's complaints attended and solved within 20 days

Graph for Patients complaints resolved

Graph for Patients complaints resolved

Data for Patients complaints resolved

DatesWeightMinMaxValue
09.04.200836,27,87,424
16.04.200836,27,87,6032
23.04.200836,27,87,0576
30.04.200836,27,86,6816
07.05.200836,27,87,0096
14.05.200836,27,87,7792
21.05.200836,27,87,0752
28.05.200836,27,87,6016

Patient satisfaction ratings

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Patient satisfaction ratings 93,352 93,276 -0,076 % Maximize Patient services and satisfaction
Description Satisfaction of patients and their families with all the services of the hospital

Graph for Patient satisfaction ratings

Graph for Patient satisfaction ratings

Data for Patient satisfaction ratings

DatesWeightMinMaxValue
09.04.20082939793,352
16.04.20082939796,888
23.04.20082939795,236
30.04.20082939796,708
07.05.20082939793,208
14.05.20082939793,268
21.05.20082939793,6
28.05.20082939793,276

Patient information and education

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Patient information and education 70,24 68,12 -2,12 % Maximize Patient services and satisfaction
Description Percentage level of information available to patients about the hospital's services and treatments

Graph for Patient information and education

Graph for Patient information and education

Data for Patient information and education

DatesWeightMinMaxValue
09.04.20083667170,24
16.04.20083667166,925
23.04.20083667170,575
30.04.20083667167,15
07.05.20083667169,1
14.05.20083667167,335
21.05.20083667168,175
28.05.20083667168,12

Others

  Name Start value End value Dynamic Parent Contains
Root Others 56,83 % 26,04 % -30,79% Medical Balanced Scorecard
Indicators
Hospital Hygiene
Initiatives to improve work life
Financial Performance
Accreditations *
* - Information for this metric is limited in sample report Description These include some general performance indicators related to the health care industry which contain measures for improving the general performance of the hospitals

Graph for Others

Graph for Others

Data for Others

DatesValueWeight
09.04.200856,832
16.04.200850,612
23.04.200860,472
30.04.200886,162
07.05.200843,422
14.05.200868,62
21.05.200854,92
28.05.200826,042

Hospital Hygiene

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Hospital Hygiene 3,95 0,87 -3,08 Rating/5 Maximize Others
Description Hygiene and cleanliness maintained by hospital to provide fresh and clean surroundings to patients to help them recover fast

Graph for Hospital Hygiene

Graph for Hospital Hygiene

Data for Hospital Hygiene

DatesWeightMinMaxValue
09.04.20083053,95
16.04.20083051,065
23.04.20083051,25
30.04.20083054,98
07.05.20083052,135
14.05.20083054,18
21.05.20083050,7
28.05.20083050,87

Initiatives to improve work life

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Initiatives to improve work life 0,175 0,408 + 0,233 number of initiatives Maximize Others
Description Steps taken by the hospital administration to initiate welfare activities for their employees to improve their work life

Graph for Initiatives to improve work life

Graph for Initiatives to improve work life

Data for Initiatives to improve work life

DatesWeightMinMaxValue
09.04.20081010,175
16.04.20081010,034
23.04.20081010,247
30.04.20081010,448
07.05.20081010,129
14.05.20081010,082
21.05.20081010,736
28.05.20081010,408

Financial Performance

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Financial Performance 1041797,412 504670,608 -5,371E005 US dollars Maximize Others
Description Measures of financial health of the organization, such as revenues, profits, costs etc.

Graph for Financial Performance

Graph for Financial Performance

Data for Financial Performance

DatesWeightMinMaxValue
09.04.2008433926112481051041797,412
16.04.2008433926112481051107234,18
23.04.2008433926112481051147223,316
30.04.2008433926112481051198118,58
07.05.200843392611248105988175,616
14.05.2008433926112481051127228,748
21.05.200843392611248105978178,332
28.05.200843392611248105504670,608
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 02.05.2008 13:23:46

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