This is a Office Maintenance Balanced Scorecard Report, it is one of reports that Balanced Scorecard Designer can generate for Office Maintenance scorecard. With this software you can also design your own KPIs, Balanced Scorecards and metrics.


Office Maintenance Balanced Scorecard

Report includes: 1 month(s) 49 day(s), from 23.12.2008 to 10.02.2009

  Name Start value End value Dynamic Contains
Root Office Maintenance Balanced Scorecard  41,68 % 47,87 % + 6,19 %
Financial Perspective(62,5%, 29,47%Up)
Quality Assurance and Reliability Perspective(37,3%, -0,16%Down)
Internal Operations Perspective(58,8%, 10,3%Up)
Employee Education and Safety Perspective(30,8%, -23,33%Down)

Graph for Office Maintenance Balanced Scorecard

Graph for Office Maintenance Balanced Scorecard

Data for Office Maintenance Balanced Scorecard

DatesValue
23.12.200841,68
30.12.200851,05
06.01.200936,07
13.01.200949,78
20.01.200945,23
27.01.200940,85
03.02.200952,39
10.02.200947,87


Financial Perspective

  Name Start value End value Dynamic Parent Contains
Root Financial Perspective  33,05 % 62,52 % + 29,47% Office Maintenance Balanced Scorecard
Indicators
% rise in Material cost
Fraction of Budget spent on Advanced Equipments and Techniques
% increase in Training Expenditure
% rise in other operating Costs *
* - Information for this metric is limited in sample report Description This group of indicators is to gather information about the financial aspect of the offcie maintenance activities in the company.

Graph for Financial Perspective

Graph for Financial Perspective

Data for Financial Perspective

DatesValueWeight
23.12.200833,053
30.12.200857,063
06.01.200919,773
13.01.200926,563
20.01.200948,213
27.01.200930,293
03.02.200949,153
10.02.200962,523


% rise in Material cost

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % rise in Material cost  23,9 6,5 -17,4 % Minimize Financial Perspective
Description This indicator is equal to the % rise in the cost of material used in the office maintenance processes.

Graph for % rise in Material cost

Graph for % rise in Material cost

Data for % rise in Material cost

DatesWeightMinMaxValue
23.12.2008352523,9
30.12.200835259,7
06.01.2009352521,34
13.01.2009352523,42
20.01.2009352510,68
27.01.2009352524,68
03.02.2009352514,6
10.02.200935256,5


Fraction of Budget spent on Advanced Equipments and Techniques

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Fraction of Budget spent on Advanced Equipments and Techniques  0,05806 0,02809 -0,03 # Maximize Financial Perspective
Description This KPI gives the fraction of budget that is being spent on advanced office maintenance equipments and techniques.

Graph for Fraction of Budget spent on Advanced Equipments and Techniques

Graph for Fraction of Budget spent on Advanced Equipments and Techniques

Data for Fraction of Budget spent on Advanced Equipments and Techniques

DatesWeightMinMaxValue
23.12.200830,010,10,05806
30.12.200830,010,10,01549
06.01.200930,010,10,0208
13.01.200930,010,10,01693
20.01.200930,010,10,02575
27.01.200930,010,10,05257
03.02.200930,010,10,05581
10.02.200930,010,10,02809


% increase in Training Expenditure

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % increase in Training Expenditure  24,84 35,64 + 10,8 % Maximize Financial Perspective
Description This parameter is needed to ensure that a small increase in 'expenditure for training' the staff occurs.

Graph for % increase in Training Expenditure

Graph for % increase in Training Expenditure

Data for % increase in Training Expenditure

DatesWeightMinMaxValue
23.12.20082105024,84
30.12.20082105042,04
06.01.20092105016,36
13.01.20092105042,2
20.01.20092105038,12
27.01.20092105033,72
03.02.20092105039,6
10.02.20092105035,64


Quality Assurance and Reliability Perspective

  Name Start value End value Dynamic Parent Contains
Root Quality Assurance and Reliability Perspective  37,46 % 37,3 % -0,16% Office Maintenance Balanced Scorecard
Indicators
Number of eco-friendly solutions offered
Number of quality standards met
Frequency of Inspections
% increase in positive feedbacks *
* - Information for this metric is limited in sample report Description This category of KPIs is for keeping a check on the quality of process, on a continuous basis.

Graph for Quality Assurance and Reliability Perspective

Graph for Quality Assurance and Reliability Perspective

Data for Quality Assurance and Reliability Perspective

DatesValueWeight
23.12.200837,463
30.12.200841,663
06.01.200963,453
13.01.200934,523
20.01.200926,293
27.01.200938,153
03.02.200943,893
10.02.200937,33


Number of eco-friendly solutions offered

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of eco-friendly solutions offered  4,21 5,02 + 0,81 # Maximize Quality Assurance and Reliability Perspective
Description Organizations engaged in office maintenance utilize a number of chemicals and cleaning agents. Taking care that these degrade the environment minimally is one of the greatest concerns of such groups. Some of the ways to do this include 'using recycled paper', 'getting the chemicals green certified'.

Graph for Number of eco-friendly solutions offered

Graph for Number of eco-friendly solutions offered

Data for Number of eco-friendly solutions offered

DatesWeightMinMaxValue
23.12.200824104,21
30.12.200824104,48
06.01.200924109,448
13.01.200924105,206
20.01.200924105,668
27.01.200924105,392
03.02.200924107,882
10.02.200924105,02


Number of quality standards met

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of quality standards met  2,592 2,22 -0,372 # Maximize Quality Assurance and Reliability Perspective
Description This is to know the number of quality standards that are being met by the office maintenance staff to ensure hygienic environment in the office space.

Graph for Number of quality standards met

Graph for Number of quality standards met

Data for Number of quality standards met

DatesWeightMinMaxValue
23.12.20083152,592
30.12.20083153,976
06.01.20093152,968
13.01.20093152,852
20.01.20093152,808
27.01.20093151,596
03.02.20093151,492
10.02.20093152,22


Frequency of Inspections

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Frequency of Inspections  13,272 13,83 + 0,558 # Maximize Quality Assurance and Reliability Perspective
Description It refers to the frequency with which inspections have been made to overview the workings of the office maintenance employees. It is calculated on a yearly basis.

Graph for Frequency of Inspections

Graph for Frequency of Inspections

Data for Frequency of Inspections

DatesWeightMinMaxValue
23.12.2008362413,272
30.12.200836249,492
06.01.2009362417,934
13.01.200936246,27
20.01.200936248,79
27.01.2009362418,204
03.02.2009362411,76
10.02.2009362413,83


Internal Operations Perspective

  Name Start value End value Dynamic Parent Contains
Root Internal Operations Perspective  48,53 % 58,83 % + 10,3% Office Maintenance Balanced Scorecard
Indicators
% savings in time per unit of task performed
Effectiveness Index per Employee
Number of office maintenance tasks undertaken
Number of communication platforms used *
* - Information for this metric is limited in sample report Description This group of indicators is to make sure that the internal environment of the organization is smooth.

Graph for Internal Operations Perspective

Graph for Internal Operations Perspective

Data for Internal Operations Perspective

DatesValueWeight
23.12.200848,532
30.12.200857,822
06.01.200925,472
13.01.200977,132
20.01.200935,812
27.01.200945,162
03.02.200945,622
10.02.200958,832


% savings in time per unit of task performed

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % savings in time per unit of task performed  17,925 42,51 + 24,58 % Maximize Internal Operations Perspective
Description It refers to the % savings in time achieved by the office maintenance employees for per unit of task performed by them.

Graph for % savings in time per unit of task performed

Graph for % savings in time per unit of task performed

Data for % savings in time per unit of task performed

DatesWeightMinMaxValue
23.12.2008256017,925
30.12.2008256045,48
06.01.2009256025,295
13.01.2009256054,39
20.01.2009256015,78
27.01.2009256020,785
03.02.2009256047,625
10.02.2009256042,51


Effectiveness Index per Employee

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Effectiveness Index per Employee  0,8245 0,9457 + 0,121 # Maximize Internal Operations Perspective
Description This KPI can be calculated to know the effectiveness level of each member of the workforce engaged in office maintenance activities.

Graph for Effectiveness Index per Employee

Graph for Effectiveness Index per Employee

Data for Effectiveness Index per Employee

DatesWeightMinMaxValue
23.12.200830,710,8245
30.12.200830,710,8641
06.01.200930,710,7744
13.01.200930,710,904
20.01.200930,710,8323
27.01.200930,710,7495
03.02.200930,710,7981
10.02.200930,710,9457


Number of office maintenance tasks undertaken

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of office maintenance tasks undertaken  20,4 6,52 -13,88 # Maximize Internal Operations Perspective
Description Office maintenance workforce undertake a large number of activities in the compnay. Some of these include 'handling moving furniture', 'decoration work', 'maintaining records of complaints from staff', 'offering security solutions', 'cleaning jobs', 'janitorial services', etc.

Graph for Number of office maintenance tasks undertaken

Graph for Number of office maintenance tasks undertaken

Data for Number of office maintenance tasks undertaken

DatesWeightMinMaxValue
23.12.2008352520,4
30.12.2008352519,1
06.01.200935255,14
13.01.2009352518,62
20.01.200935258,32
27.01.2009352523,66
03.02.2009352517,18
10.02.200935256,52


Employee Education and Safety Perspective

  Name Start value End value Dynamic Parent Contains
Root Employee Education and Safety Perspective  54,11 % 30,78 % -23,33% Office Maintenance Balanced Scorecard
Indicators
Average training hours per employee
Number of safety measures adopted
% reduction in injury rate
Policy compliance level *
* - Information for this metric is limited in sample report Description This perspective helps in knowing the education and safety initiatives taken by the company for the office maintenance workforce.

Graph for Employee Education and Safety Perspective

Graph for Employee Education and Safety Perspective

Data for Employee Education and Safety Perspective

DatesValueWeight
23.12.200854,112
30.12.200849,342
06.01.200930,032
13.01.200980,152
20.01.200978,62
27.01.200956,442
03.02.200976,782
10.02.200930,782


Average training hours per employee

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average training hours per employee  9,344 3,064 -6,28 hrs Maximize Employee Education and Safety Perspective
Description It indicates the average training hours spent on each employee by the company. The value should be calculated on monthly basis.

Graph for Average training hours per employee

Graph for Average training hours per employee

Data for Average training hours per employee

DatesWeightMinMaxValue
23.12.200832109,344
30.12.200832105,56
06.01.200932104,272
13.01.200932108,512
20.01.200932109,368
27.01.200932109,528
03.02.200932107,536
10.02.200932103,064


Number of safety measures adopted

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of safety measures adopted  5,213 6,083 + 0,87 # Maximize Employee Education and Safety Perspective
Description It states the number of safety measures adopted to protect employees from undue injuries and mishaps.

Graph for Number of safety measures adopted

Graph for Number of safety measures adopted

Data for Number of safety measures adopted

DatesWeightMinMaxValue
23.12.20083585,213
30.12.20083585,837
06.01.20093585,915
13.01.20093587,073
20.01.20093587,481
27.01.20093585,945
03.02.20093587,91
10.02.20093586,083


% reduction in injury rate

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % reduction in injury rate  77,8 66,32 -11,48 % Maximize Employee Education and Safety Perspective
Description It refers to the % reduction in the injury rate suffered by the office maintenance staff.

Graph for % reduction in injury rate

Graph for % reduction in injury rate

Data for % reduction in injury rate

DatesWeightMinMaxValue
23.12.200826010077,8
30.12.200826010083,32
06.01.200926010072,68
13.01.200926010092,08
20.01.200926010083,84
27.01.200926010061,24
03.02.200926010094,04
10.02.200926010066,32
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 15.01.2009 20:13:47

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