This is a Operational Risk Balanced Scorecard Report, it is one of reports that Balanced Scorecard Designer can generate for Operational Risk scorecard. With this software you can also design your own KPIs, Balanced Scorecards and metrics.


Operational Risk

Report includes: 1 month(s) 49 day(s), from 05.04.2008 to 24.05.2008

  Name Start value End value Dynamic Contains
Root Operational Risk 47,02 % 45,09 % -1,93 %
Legal Risk Metrics(46,5%, -26,22%Down)
Technology Risk Metrics(26,5%, -9,93%Down)
Human Factor Metrics(60,1%, 2,43%Up)
External Risk Metrics(49,1%, 27,82%Up)

Graph for Operational Risk

Graph for Operational Risk

Data for Operational Risk

DatesValue
05.04.200847,02
12.04.200853,4
19.04.200839,28
26.04.200839,66
03.05.200847,48
10.05.200849,41
17.05.200860,4
24.05.200845,09

Legal Risk Metrics

  Name Start value End value Dynamic Parent Contains
Root Legal Risk Metrics 72,73 % 46,51 % -26,22% Operational Risk
Indicators
Regulatory Risk
Contractual Disputes
Employment Practices Risk
Environmental Risk *
* - Information for this metric is limited in sample report

Graph for Legal Risk Metrics

Graph for Legal Risk Metrics

Data for Legal Risk Metrics

DatesValueWeight
05.04.200872,732
12.04.200850,652
19.04.200824,32
26.04.200829,522
03.05.200843,652
10.05.200861,732
17.05.200868,532
24.05.200846,512

Regulatory Risk

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Regulatory Risk 1,284 1,514 + 0,23 % Minimize Legal Risk Metrics
Description Regulatory risk is the risk of non-compliance with regulatory
requirements. Non-compliance with these requirements may lead to
regulatory sanctions.
This risk can be measured as the % of Net Profit


Graph for Regulatory Risk

Graph for Regulatory Risk

Data for Regulatory Risk

DatesWeightMinMaxValue
05.04.20083131,284
12.04.20083132,404
19.04.20083132,834
26.04.20083132,394
03.05.20083132,24
10.05.20083131,024
17.05.20083131,906
24.05.20083131,514

Contractual Disputes

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Contractual Disputes 6,52 5,056 -1,464 % Minimize Legal Risk Metrics
Description Amount of money needed to settle disputes arising from the contracts with buyers, suppliers, agents, etc.
Measured as a % of the Net Profit.

Graph for Contractual Disputes

Graph for Contractual Disputes

Data for Contractual Disputes

DatesWeightMinMaxValue
05.04.200822106,52
12.04.200822103,256
19.04.200822108,552
26.04.200822109,504
03.05.200822105,856
10.05.200822106,72
17.05.200822107,08
24.05.200822105,056

Employment Practices Risk

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Employment Practices Risk 2,07 2,826 + 0,756 mln $ Minimize Legal Risk Metrics
Description Losses arising from acts inconsistent with employment, health or safety laws or agreements, from payment of personal injury claims, or from diversity / discrimination events.

Graph for Employment Practices Risk

Graph for Employment Practices Risk

Data for Employment Practices Risk

DatesWeightMinMaxValue
05.04.20082242,07
12.04.20082243,294
19.04.20082242,856
26.04.20082242,408
03.05.20082243,932
10.05.20082242,178
17.05.20082242,056
24.05.20082242,826

Technology Risk Metrics

  Name Start value End value Dynamic Parent Contains
Root Technology Risk Metrics 36,43 % 26,5 % -9,93% Operational Risk
Indicators
System Downtime
Loss of Assets
Business Continuity Planning

Graph for Technology Risk Metrics

Graph for Technology Risk Metrics

Data for Technology Risk Metrics

DatesValueWeight
05.04.200836,433
12.04.200846,563
19.04.200857,193
26.04.200843,453
03.05.200836,553
10.05.200852,853
17.05.200858,13
24.05.200826,53

System Downtime

  Name Start value End value Dynamic Measure units Optimization method Parent
Root System Downtime 9,594 9,405 -0,189 % Minimize Technology Risk Metrics
Description This is the % of the working time during which operations were stopped due to the electronic system failure.
Can be measured separately for software problems and hardware problems.

Graph for System Downtime

Graph for System Downtime

Data for System Downtime

DatesWeightMinMaxValue
05.04.200843109,594
12.04.200843103,532
19.04.200843107,977
26.04.200843107,011
03.05.200843109,237
10.05.200843107,634
17.05.200843105,471
24.05.200843109,405

Loss of Assets

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Loss of Assets 3,889 6,381 + 2,492 % Minimize Technology Risk Metrics
Description Losses arising from loss or damage to physical assets from inappropriate usage, accident, natural disaster or other events.
Measured as a % of Total Assets.

Graph for Loss of Assets

Graph for Loss of Assets

Data for Loss of Assets

DatesWeightMinMaxValue
05.04.200833103,889
12.04.200833108,551
19.04.200833105,884
26.04.200833106,465
03.05.200833108,922
10.05.200833105,807
17.05.200833103,392
24.05.200833106,381

Business Continuity Planning

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Business Continuity Planning 40,56 40,12 -0,44 % Maximize Technology Risk Metrics
Description BCP is how an organization prepares for future incidents that could jeopardize the organization's core mission. Incidents include local incidents like fire in the main office, regional incidents like earthquakes, or national incidents like pandemic illnesses.
Measured as an estimated % of the operations that will survive major incident after execution of the BCP.

Graph for Business Continuity Planning

Graph for Business Continuity Planning

Data for Business Continuity Planning

DatesWeightMinMaxValue
05.04.20083307040,56
12.04.20083307034,52
19.04.20083307067,32
26.04.20083307044,96
03.05.20083307066,76
10.05.20083307058,48
17.05.20083307035,2
24.05.20083307040,12

Human Factor Metrics

  Name Start value End value Dynamic Parent Contains
Root Human Factor Metrics 57,63 % 60,06 % + 2,43% Operational Risk
Indicators
Employee Errors
Employee Turnover Rate
Breach of Confidentiality
Internal Fraud *
* - Information for this metric is limited in sample report

Graph for Human Factor Metrics

Graph for Human Factor Metrics

Data for Human Factor Metrics

DatesValueWeight
05.04.200857,633
12.04.200861,883
19.04.200818,683
26.04.200852,173
03.05.200861,133
10.05.200840,993
17.05.200856,883
24.05.200860,063

Employee Errors

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Employee Errors 6,025 5,215 -0,81 % Minimize Human Factor Metrics
Description Number of errors in transactions due to the mistakes.
Measured as a % of total transaction number.

Graph for Employee Errors

Graph for Employee Errors

Data for Employee Errors

DatesWeightMinMaxValue
05.04.200835106,025
12.04.200835108,635
19.04.200835109,175
26.04.200835107,56
03.05.200835105,575
10.05.200835105,435
17.05.200835106,415
24.05.200835105,215

Employee Turnover Rate

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Employee Turnover Rate 34,027 23,569 -10,46 % Minimize Human Factor Metrics
Description This is the % of employees that voluntary left the Bank and had to be replaced.
Companies usually try to keep this rate down, because hiring and training of the new staff involves additional costs.
However, during major restructuring this rate may go up.

Graph for Employee Turnover Rate

Graph for Employee Turnover Rate

Data for Employee Turnover Rate

DatesWeightMinMaxValue
05.04.2008277034,027
12.04.200827707,252
19.04.2008277061,81
26.04.2008277021,427
03.05.2008277059,416
10.05.2008277039,382
17.05.2008277040,327
24.05.2008277023,569

Breach of Confidentiality

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Breach of Confidentiality 2,112 1,707 -0,405 mln $ Minimize Human Factor Metrics
Description Losses incurred due to the breach of confidentiality.

Graph for Breach of Confidentiality

Graph for Breach of Confidentiality

Data for Breach of Confidentiality

DatesWeightMinMaxValue
05.04.20083032,112
12.04.20083031,011
19.04.20083032,187
26.04.20083031,791
03.05.20083031,656
10.05.20083032,964
17.05.20083032,151
24.05.20083031,707

External Risk Metrics

  Name Start value End value Dynamic Parent Contains
Root External Risk Metrics 21,27 % 49,09 % + 27,82% Operational Risk
Indicators
Technology Provider Failure
System security
Theft and Fraud

Graph for External Risk Metrics

Graph for External Risk Metrics

Data for External Risk Metrics

DatesValueWeight
05.04.200821,272
12.04.200853,72
19.04.200858,292
26.04.200825,372
03.05.200847,242
10.05.200844,582
17.05.200861,022
24.05.200849,092

Technology Provider Failure

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Technology Provider Failure 72,902 28,13 -44,77 mln $ Minimize External Risk Metrics
Description Direct and indirect losses caused by the failure of the technology provider.
The more processes the Institution outsources, the more these losses could be.

Graph for Technology Provider Failure

Graph for Technology Provider Failure

Data for Technology Provider Failure

DatesWeightMinMaxValue
05.04.2008328072,902
12.04.2008328052,934
19.04.2008328024,932
26.04.2008328079,22
03.05.2008328042,716
10.05.2008328064,01
17.05.2008328011,126
24.05.2008328028,13

System security

  Name Start value End value Dynamic Measure units Optimization method Parent
Root System security 0,745 0,51 -0,235 mln $ Minimize External Risk Metrics
Description Damaged caused by hacking or other type of information theft.

Graph for System security

Graph for System security

Data for System security

DatesWeightMinMaxValue
05.04.20084010,745
12.04.20084010,07
19.04.20084010,682
26.04.20084010,974
03.05.20084010,368
10.05.20084010,067
17.05.20084010,847
24.05.20084010,51

Theft and Fraud

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Theft and Fraud 1,444 1,364 -0,08 mln $ Minimize External Risk Metrics
Description Losses due to robbery, vandalism, etc.

Graph for Theft and Fraud

Graph for Theft and Fraud

Data for Theft and Fraud

DatesWeightMinMaxValue
05.04.20083021,444
12.04.20083021,594
19.04.20083020,374
26.04.20083020,398
03.05.20083021,492
10.05.20083021,926
17.05.20083020,106
24.05.20083021,364
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 28.04.2008 23:55:03

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