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Private Sector Organization Scorecard

Report includes: 1 month(s) 49 day(s), from 30.09.2008 to 18.11.2008

  Name Start value End value Dynamic Contains
Root Private Sector Organization Scorecard 52,48 % 50,41 % -2,07 %
Financial Perspective(64,9%, 14,18%Up)
Customer Perspective(59,1%, -14,64%Down)
Internal Processes Perspective(40,5%, -9,51%Down)
Employee Perspective(25,6%, -0,11%Down)

Graph for Private Sector Organization Scorecard

Graph for Private Sector Organization Scorecard

Data for Private Sector Organization Scorecard

DatesValue
30.09.200852,48
07.10.200832,57
14.10.200859,92
21.10.200849,11
28.10.200859,54
04.11.200836,09
11.11.200851,32
18.11.200850,41

Financial Perspective

  Name Start value End value Dynamic Parent Contains
Root Financial Perspective 50,7 % 64,88 % + 14,18% Private Sector Organization Scorecard
Indicators
% increase in annual profits
% decrease in operational expenses
% Increase in Sales Revenue
% Repeat Business *
* - Information for this metric is limited in sample report Description This perspective helps in judging the operations of a private sector organization in financial terms.

Graph for Financial Perspective

Graph for Financial Perspective

Data for Financial Perspective

DatesValueWeight
30.09.200850,73
07.10.200840,473
14.10.200867,313
21.10.200833,473
28.10.200853,813
04.11.200852,283
11.11.200852,833
18.11.200864,883

% increase in annual profits

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % increase in annual profits 108,9 137,7 + 28,8 % Maximize Financial Perspective
Description It indicates % increase in annual profits of the organization over the last year.

Graph for % increase in annual profits

Graph for % increase in annual profits

Data for % increase in annual profits

DatesWeightMinMaxValue
30.09.200830150108,9
07.10.20083015083,25
14.10.200830150115,8
21.10.20083015014,55
28.10.20083015077,7
04.11.200830150134,1
11.11.200830150118,2
18.11.200830150137,7

% decrease in operational expenses

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % decrease in operational expenses 1,76 14,56 + 12,8 % Maximize Financial Perspective
Description It refers to % decrease in operational expenses of the company over the last year.

Graph for % decrease in operational expenses

Graph for % decrease in operational expenses

Data for % decrease in operational expenses

DatesWeightMinMaxValue
30.09.200830401,76
07.10.200830408,64
14.10.2008304031,64
21.10.2008304024,72
28.10.2008304023,08
04.11.200830403,68
11.11.2008304018,04
18.11.2008304014,56

% Increase in Sales Revenue

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % Increase in Sales Revenue 118,35 95,7 -22,65 % Maximize Financial Perspective
Description It refers to % increase in the sales revenue earned by the company over the last one year.

Graph for % Increase in Sales Revenue

Graph for % Increase in Sales Revenue

Data for % Increase in Sales Revenue

DatesWeightMinMaxValue
30.09.200820150118,35
07.10.200820150119,25
14.10.20082015060,15
21.10.20082015063,3
28.10.20082015038,7
04.11.20082015036,3
11.11.20082015021,75
18.11.20082015095,7

Customer Perspective

  Name Start value End value Dynamic Parent Contains
Root Customer Perspective 73,77 % 59,13 % -14,64% Private Sector Organization Scorecard
Indicators
% Increase in Positive Customer feedback
Full and on time Deliveries
Error Resolution time
Customer focused Initiatives taken *
* - Information for this metric is limited in sample report Description This perspective helps in judging the customer perception and customer oriented activities initiated by the private sector organization.

Graph for Customer Perspective

Graph for Customer Perspective

Data for Customer Perspective

DatesValueWeight
30.09.200873,773
07.10.200821,833
14.10.200871,683
21.10.200854,493
28.10.200865,273
04.11.200819,083
11.11.200859,193
18.11.200859,133

% Increase in Positive Customer feedback

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % Increase in Positive Customer feedback 10,884 14,72 + 3,836 # Maximize Customer Perspective
Description It indicates the % increase in the number of positives feedback received from the customer side in a month.

Graph for % Increase in Positive Customer feedback

Graph for % Increase in Positive Customer feedback

Data for % Increase in Positive Customer feedback

DatesWeightMinMaxValue
30.09.2008311510,884
07.10.200831151,154
14.10.2008311510,73
21.10.200831154,584
28.10.2008311510,856
04.11.200831153,394
11.11.2008311513,474
18.11.2008311514,72

Full and on time Deliveries

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Full and on time Deliveries 97,74 86,66 -11,08 % Maximize Customer Perspective
Description It refers to the % of delivery that are perfectly made and on time.

Graph for Full and on time Deliveries

Graph for Full and on time Deliveries

Data for Full and on time Deliveries

DatesWeightMinMaxValue
30.09.200838010097,74
07.10.200838010082,48
14.10.200838010098,5
21.10.200838010097,02
28.10.200838010089,82
04.11.200838010080,98
11.11.200838010088,4
18.11.200838010086,66

Error Resolution time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Error Resolution time 15,3801 22,6609 + 7,281 hours Minimize Customer Perspective
Description It means the error resolution time taken to solve customer problems by the organization.

Graph for Error Resolution time

Graph for Error Resolution time

Data for Error Resolution time

DatesWeightMinMaxValue
30.09.200820,14815,3801
07.10.200820,1487,1413
14.10.200820,1482,495
21.10.200820,14844,6949
28.10.200820,14814,9969
04.11.200820,14844,7907
11.11.200820,14810,159
18.11.200820,14822,6609

Internal Processes Perspective

  Name Start value End value Dynamic Parent Contains
Root Internal Processes Perspective 49,99 % 40,48 % -9,51% Private Sector Organization Scorecard
Indicators
% improvement in Output rates
Number of Production Schedules met
% decrease in lost time from injuries
Quality measures *
% Reduction in Lead times *
* - Information for this metric is limited in sample report Description This perspective provides an insight of the internal processes of the organization.

Graph for Internal Processes Perspective

Graph for Internal Processes Perspective

Data for Internal Processes Perspective

DatesValueWeight
30.09.200849,992
07.10.200839,572
14.10.200851,582
21.10.200850,52
28.10.200843,472
04.11.200821,682
11.11.200842,872
18.11.200840,482

% improvement in Output rates

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % improvement in Output rates 54,6 55,9 + 1,3 % Maximize Internal Processes Perspective
Description It refers to the % improvement in output rate of the business operations over the last one year.

Graph for % improvement in Output rates

Graph for % improvement in Output rates

Data for % improvement in Output rates

DatesWeightMinMaxValue
30.09.20082106054,6
07.10.20082106023,15
14.10.20082106031,5
21.10.20082106041,75
28.10.20082106050,7
04.11.20082106019,55
11.11.20082106027
18.11.20082106055,9

Number of Production Schedules met

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of Production Schedules met 8,767 1,666 -7,101 Score Maximize Internal Processes Perspective
Description It refers to the number of production schedules that are met by the organization (on a scale of 1 to 10).

Graph for Number of Production Schedules met

Graph for Number of Production Schedules met

Data for Number of Production Schedules met

DatesWeightMinMaxValue
30.09.200831108,767
07.10.200831104,906
14.10.200831107,75
21.10.200831109,307
28.10.200831105,662
04.11.200831102,512
11.11.200831102,521
18.11.200831101,666

% decrease in lost time from injuries

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % decrease in lost time from injuries 52,55 79,7 + 27,15 % Maximize Internal Processes Perspective
Description It indicates the % decrease in lost time from injuries over the last year.

Graph for % decrease in lost time from injuries

Graph for % decrease in lost time from injuries

Data for % decrease in lost time from injuries

DatesWeightMinMaxValue
30.09.200825010052,55
07.10.200825010060,9
14.10.200825010090,5
21.10.200825010079,95
28.10.200825010058,45
04.11.200825010085,45
11.11.200825010050,75
18.11.200825010079,7

Employee Perspective

  Name Start value End value Dynamic Parent Contains
Root Employee Perspective 25,68 % 25,57 % -0,11% Private Sector Organization Scorecard
Indicators
% Reduction in Absenteeism level
Average number of learning days per employee
Training sessions
Employee's Training Ratio *
* - Information for this metric is limited in sample report Description This perspective takes into account KPIs that help in judging the human resource aspect of the business.

Graph for Employee Perspective

Graph for Employee Perspective

Data for Employee Perspective

DatesValueWeight
30.09.200825,682
07.10.200829,822
14.10.200839,522
21.10.200863,092
28.10.200875,592
04.11.200851,722
11.11.200845,712
18.11.200825,572

% Reduction in Absenteeism level

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % Reduction in Absenteeism level 89,35 66,3 -23,05 % Maximize Employee Perspective
Description It refers to the % reduction in absenteeism level prevailing in the private sector organization over the last 3 years.

Graph for % Reduction in Absenteeism level

Graph for % Reduction in Absenteeism level

Data for % Reduction in Absenteeism level

DatesWeightMinMaxValue
30.09.200825010089,35
07.10.200825010054,7
14.10.200825010068,7
21.10.200825010062,5
28.10.200825010055,75
04.11.200825010080,35
11.11.200825010093,6
18.11.200825010066,3

Average number of learning days per employee

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average number of learning days per employee 6,99 9,078 + 2,088 days Maximize Employee Perspective
Description It indicates the average number of learning days per employee given annually.

Graph for Average number of learning days per employee

Graph for Average number of learning days per employee

Data for Average number of learning days per employee

DatesWeightMinMaxValue
30.09.200836246,99
07.10.2008362410,014
14.10.200836248,466
21.10.2008362416,44
28.10.2008362423,622
04.11.200836249,33
11.11.200836246,324
18.11.200836249,078

Training sessions

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Training sessions 1,085 1,21 + 0,125 # Maximize Employee Perspective
Description It indicates the number of training sessions conducted to enhance the efficiency and motivational level of employees.

Graph for Training sessions

Graph for Training sessions

Data for Training sessions

DatesWeightMinMaxValue
30.09.20083161,085
07.10.20083163,905
14.10.20083165,605
21.10.20083164,555
28.10.20083165,38
04.11.20083165,505
11.11.20083164,905
18.11.20083161,21
Created by: AKS- Labs
Report created with Balanced Scorecard Designer at 23.10.2008 14:04:16

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